Well, came in for a leaky tire. Noticed we kept on losing tire pressure during our camping trip,…read morepulling a 5th wheel. So much damage to the tire from a previous leak that was patched at a different auto shop, that the newer patch didn't take. Joe's assessment and honesty, plus concern for our safety was outstanding. Drove off with 2 new tires (wouldn't buy them except in sets of 2 or 4) and happy with how this visit worked out at this store (again).

I thought it was safe there, but it wasn't . I paid a lot and they didn't put in all the new parts…read morethat cost what I paid and now my brakes have started to have problems and it hasn't even been 5 months... I'll never go back...

Great and Quick Service - always provide no pressure sound suggestions for your car…read more Very friendly staff Keurig, WiFi, and clean bathrooms Excellent customer service A+++++++++++++

Subject: Formal Complaint Regarding Inconsistent and Excessive Labor Pricing…read more I am submitting a formal complaint regarding a serious issue with pricing transparency and consistency across Mavis Tires & Brakes locations. On June 18, 2026, while traveling from Fort Walton Beach, Florida, to Myrtle Beach, South Carolina, a steel belt separated in one of my tires on Interstate 10. The failure caused my Ford F-350 Lariat 6.7L diesel truck to pull sharply and handle poorly, forcing me to exit in Live Oak, Florida. After hours, I left my truck overnight at a Mavis Tires & Brakes location and took an Uber to a nearby hotel. The next day, I replaced all four tires for $2,188.09. I requested an alignment but was told the machine was not calibrated. I also asked to recalibrate the tire pressure system but was informed the device was not charged. During service, the manager advised that my truck needed front brake rotors and pads and quoted $575.00 for parts and labor. With seven hours left in my trip, I declined. After returning to Myrtle Beach, I purchased premium Power Stop rotors and pads. At the Mavis location at: 116 Debo Drive Myrtle Beach, SC 29579 I was told they would not install customer-supplied parts. An employee directed me to another Mavis location. I then contacted: Mavis Tire 2075 US Highway 501 Myrtle Beach, SC 29577 They confirmed they would install my parts and quoted $750.00 for labor only. I immediately challenged this quote as excessive. As I was preparing to leave, the manager reduced the price by $200, from $750 to $550, without any change in scope or explanation. This drastic and immediate reduction is unacceptable and strongly indicates that the original quote was inflated. A labor price dropping by more than 25% within minutes demonstrates a lack of standardized pricing and raises serious concerns about arbitrary or opportunistic pricing practices. Even at $550, the labor-only charge nearly matches another location's quote for both parts and labor combined. These inconsistencies are not minor--they undermine trust and suggest that customers may be subjected to widely varying prices for identical services depending on location or circumstance. For reference, typical labor costs for replacing front brake rotors and pads on a Ford F-350 Lariat 6.7L diesel are: * $150-$225: Very fair * $225-$300: Reasonable for higher-rate facilities * Over $350 labor only: Requires clear and specific justification A quote of $750, later reduced to $550, is not just difficult to justify--it is unreasonable. I expect a formal review of this incident, a clear explanation of how labor pricing is determined and enforced across Mavis locations, and confirmation that corrective measures will be implemented to ensure consistent and transparent pricing. I also expect a written response detailing the outcome of your review and the actions taken to address this issue. I did make a report to the Better Business Bureau. I was contacted by Mavis Customer Service regarding my concerns. While I was calmly explaining the situation, the customer service representative became noticeably impatient and dismissive. Rather than listening to and addressing my concerns, the representative's attitude made it difficult to have a productive conversation and left me feeling that my complaint was not being taken seriously.

Had back breaks done last Friday. I had to take off from…read morework. I have a Special Needs daughter that I care for and I need Transportation. I just recently started going there Trustin the fact that This Company would be Honest. I didn't know what this would even cost but, I Trusted the fact that they would be HONEST! after paying $998.00 for this job, I called 4 other Mechanics. The prices were $427.00 to $467.00. I left a message and told them. The Mechanic will NOT call me back. I am concerned for people like myself who are Hard working and do not understand completely about Car Repairs. This is why you search for a place that are Honorable in doing a great job with integrity. However, they do not have this. GREED NEVER WIN'S. This is to inform others to find an Honest Person to do the work that we CONSUMERS are not qualified to do. He has not given me a refund for the over price that he charged me.

If car shops had personalities, this one would be the rare mix of down-to-earth neighbor and total…read morepro. From the moment I walked in, the staff was friendly, approachable, and actually took the time to explain things without making me feel rushed or clueless. That alone is gold. I'm no stranger here, I've been coming for years, and that consistency matters. They always take my schedule, long drives, and my kids' safety into account when recommending anything, which is such a thoughtful, personal touch you don't find everywhere. What really stood out from day one? No gimmicks, no upselling, no "mystery problems" magically appearing. Just straightforward, genuine service. They tell you what you need, what you don't, and let you decide without pressure. It's refreshing in a world where that's not always the norm. You can tell they take pride in what they do, and it shows in both their work and how they treat people. Reliable, honest, and just all-around good humans. Definitely not a rip-off spot, this is the kind of place you keep coming back to and recommend to everyone you know.

I can't say enough good things about C & G Auto. I had an issue with my truck's CV axle and needed…read morehelp immediately, and they came through without hesitation. They got me in right away. What really stood out was their honesty and professionalism. They explained everything clearly, didn't try to upsell anything unnecessary, and made sure I understood what was going on with my truck. You can tell they genuinely care about helping people, not just making money. If you're ever in a tough spot and need reliable, fast service, C & G Auto is the place to go. I'm extremely grateful for how quickly they helped me out and got me back on the road. Highly recommend!

Beware. I went to this company for some noise in my tires. I was quoted that it was wheel bearing…read moreissue and a bent rim. Cost 2 repair with estimate sent to me.Was $1,063.61, not including front and alignment afterwards. Neither diagnosis was correct, as I took my vehicle to the dealership and another location , and they found no problems with either meant to rim or wheelbarring issues. It has now been over six months and no problems, as it was , they tires that were not rounded, and they were replaced at no charge from another tire dealership. The only charge I had afterwards was a front end alignment at the cost of $125.00. Need\nLess to say , I do not believe I will return to this auto repair service. Very disappointed. Roger Welch.

"We were traveling from out of town and found ourselves in need of auto service unexpectedly. From…read morethe moment we walked in, Jerry & the team treated us like longtime local customers rather than just another traveler passing through. They were professional, honest, and incredibly accommodating throughout the entire process. What impressed us most was their integrity. They diagnosed the issue, explained everything clearly, and charged a fair price without trying to upsell unnecessary repairs or take advantage of the fact that we were from out of town. That level of honesty is hard to find. The service was exceptional, the communication was outstanding, and they got us back on the road quickly and safely. Immediately you know all the locals come here!!! If you're looking for an auto service center that genuinely cares about its customers and does quality work at a fair price, I highly recommend them. Thank you for turning a stressful situation into such a positive experience!"

Been going there for years ! Mr Smith was always fair and friendly. They have new owners now ! Got…read more2 quotes recently and they were higher than the name brand service centers, actually quite a bit . And even argumentative when questioned about the price. The whole point of having a neighborhood service center is to be more competitive. Cannot and will not recommend anymore.

They Absolutely SUCK.....do you agree? I have a 2005 F-250, 6.0 diesel. It was running perfectly…read morefine, Zero Issues, it cranked up perfectly fine, i drive about 40 feet and it just shuts off, turns over fine but Zero fire or ignition. Speedily, Dart comes to recue with a Tow. They put the most elaborate diagnostic machine i have ever seen on it. The desk guy tells me, "We THINK its the High pressure oil valve." Oh no, i think, that's inside the engine. I should have said NO, i can't let you partially disassemble an engine on "we think" but i didn't cause i was leaving in 3 days for 4 months. Gave them permission, took about 9 hrs to disassemble and find out , Nope, that's not the problem. Asked permission to drain oil to check for contaminents, came back an hour later with, "Yes, you have metal in your oil, engine is shot, minimum of $35,000.00 for a new engine" I said, are you crazy, i ain't spending that. I got the guy directly behind them to tow to his shop, Twisted Wrench. A week later, he says, Yep, engine is shot. Finally got them to deliver my truck to my house, Twisted Wrench double charged me for the tow cause he was trying to steal at a cheep cheep price from me. I GOT a true diesel mechanic to fix it. ONCE he put back together the disassembled engine Dart left me with, he fixed it. He said, with those trucks, it's usually 4 things that go wrong 1) Low pressure oil valve 2) High pressure oil valve and i forget the other 2 things. All mine was, the $75 OEM low pressure valve and because my truck is lifted, that valve is right in front of your face. WHY THE HECK didn't Dart try a $75 part 1st....Stupid and Retarded if you ask me. By them missing the $75 part, they charged me almost $1,300.00 and left me with a partially disabled engiine that cost me lots to reassemble. I wouldn't recommend them to Anyone!!!! I asked the desk guy for a refund, he asked the owner, He replied NO! For Dart services I would recommend NO!!!!

They are one of the WORST automotive repair companies in this area and ALL surrounding. The don't…read moreperform good work, they outrageously rip you off, they close the business earlier when they know you are coming to pitch up your car, etc. I would GENUINELY recommend to EVERYONE NOT TO TAKE YOUR VEHICLES TO THIS AWFUL COMPANY!!!!

This business is awesome! I got a quick diagnosis and did not pay for services not necessary!…read more Highly recommend!

I ran over a piece of metal and was losing air fast. I pulled in three minutes before closing time…read moreon a Saturday. They were able to get me in and patch my tire in a short amount of time. I would recommend Black's Tire Service.

They live up to their name, no upsales. They fix the problem you brought them at the reasonable…read moreprice that they quoted you. My wife and I have been going there since we moved to the area in 2018. Both cars now have over 100,000 miles. Ryan & Sean run a great business

The name says it all! Ryan was straight forward, timely and communicated well. His prices are very…read morefair and he did not upcharge or try to add any unnecessary service. I went to him in need of brakes and rotors, he assessed my vehicle and determined I only needed the front and not the rear. He completed repairs same day And was easy to work with!