(Posting this for a friend who isn't on Yelp. I certify this to be 100% accurate)…read more
VERY bad experience.
Warning: What ICOR seems to me to be doing is trying get you to pay for introductory seminars for a few hundred dollars, then get you to sign up for the big seminar that costs tens of thousands of dollars! For example, I signed up for a day course from a John Burley. After performing an internet search on John Burley Real Estate to learn more about his background, I became suspicious after discovering that to get the rest of his materials it costs 13,800 for a weekend boot camp or 48,000 thousand dollars to join Burley's Black Card Group where you can supposedly "make the most money ever". If this kind of scheme is what you need to be a real estate investor, then in my opinion you are just allowing yourself to be taken. For proof of this, check it out here: https://burley.infusionsoft.app/app/storeFront/showProductDetail?productId=264 and at https://www.johnburley.com/
I'm a permanently disabled senior living on a fixed Social Security benefit, and all I wanted was to earn couple of hundred dollars extra a month to supplement my limited income. The last thing I wanted was to possibly be taken advantage of with some kind of becoming wealthy fast scheme.
After discovering the extremely high cost seminars, I became very concerned. I immediately notified in writing ICOR and ICOR director Troy Miller that I was canceling my membership and all prepaid courses, and demanded a refund. Miller's response by email to this was to get all bent out of shape and belittle me with passive aggressive insults. He was snarky, rude, unprofessional and even said that instead of refunding to my credit card, he was going to send me a check by snail mail. I let him know this was unacceptable and demanded the charges be refunded back to my credit card I paid with. What a terrible way to treat customers. (In their own posted ICOR refund and cancellation policy, ICOR clearly states "refunds.....return to your account." Nowhere does it say anything about refunding a credit card charge by check. https://www.icorockies.com/event-policy
Also, ICOR even charged me twice for the same course, then acted like it was my fault for not understanding their registration system.
At no time did I ever attend an ICOR seminar, workshop or meeting, and therefore received no value whatsoever for the money I paid prior to or after cancelling and demanding a refund.
After not receiving a refund, I attempted to contact Miller by phone 7 or 8 times, leaving voice mails and also sending many emails asking him to discuss the situation....he failed to return any of my calls or answer any of my emails. Miller completely ignored me.
In a last ditch attempt to resolve this situation amicably, I reached out to the Better Business Bureau in the hope they could get him to issue my refund. Some weeks later The Better Business Bureau sent me a letter stating that they had "contacted ICOR on multiple occasions and not received a reply". Here again, for whatever reason...Miller completely refused to communicate, even with a respected impartial business organization.
Finally, having done everything I possibly could think of on my own to secure a refund, I ended up having to file a fraud complaint with my credit card company. This caused me a huge amount of wasted time and hassle, including having to close my credit card account, wait for a new card to be mailed to me, and notify other merchants of my new card number. (After fully investigating my fraud complaint, the credit card company found ICOR in violation, and notified me by letter they had credited back all of the money I paid.)
Even after all of the problems Miller and ICOR caused me, he then attempted to further harass, bully and intimidate me by hiring an attorney who sent me a letter threatening to file a lawsuit against me, if I didn't remove my factual and honest reviews.
Of course this guy will probably come back on here and blame me for everything, instead of taking responsibility for his actions. I do not recommend ICOR at all.