I just paid $155 for a color that is not even what I picked. It's no difference to what I already…read morehad. I picked a red brown color. I went in with dark brown. And then she blamed it on my dark color, that's why it didn't pick my color up.

Lily is fantastic and is the go to for me! It's always a relaxing time. Glad that I've found her…read moreand this location.

I've been coming to this salon since they opened and have always left happy and overly satisfied!…read moreThe quality of products they use, as well as their knowledge are top notch! They listen to what you want, work with you if you tell them your budget, and the atmosphere is always relaxing! Cannot say enough good things about my favorite salon!

Went in to get a consult, everything on their end looked great as far as my hair lifting, quoted us…read morefor 3 hours of work- so we (my friend and I) scheduled an appointment. Came in for the appointment for a balayage, super anxious because this is my hair and it's really important to me that it's done the way I want. I showed multiple inspo pictures and my stylist went to work. To make a long story short, the bleach was left in my head for about 2.5 hours, which obviously left my healthy hair completely fried and over processed. (It would make sense to drag this process out when you're charging a hourly rate) She toned it to an awful grey color that was so ick I felt so embarrassed. The roots were BEYOND streaky. I didn't realize the extent of the damage until I washed my hair for the first time at home.... I was traumatized. It was bristly, falling off, and so matted to the point I couldn't brush my hair. Not what you want to see after paying a fortune at the "best salon in Richmond." Oh and my friends hair? She requested a deep cowboy red- came out with BRIGHT, hot cheeto orange hair. I was I was kidding. I called and emailed the salon to see what they were going to do to rectify this horrible experience and have yet to email or call back, this was over a week ago. I have since seen a different stylist who is working SO hard to get my hair back to its natural condition and to the color I originally asked for but as expected it's getting so costly. And I had to cut over 3 inches off my hair to remove the knots and it only helped like 5% since I've worked so hard growing my hair out after having 2 babies. The 3 hour hair time they quoted turned into over 5 hours at $125/hour. Spending that kind of money you'd expect to firstly get what you asked for- which if you claim to be a professional shouldn't be that hard and 2. at least get a call back from an owner regarding this matter. Well, needless to say I and a lot of people I'm associated with will NEVER go back here. They are extremely unprofessional, lack respect for their customers, and clearly only care about the money. Save your money and go elsewhere. There's a way better salon that facilitates anything you could need literally across the street!!! Rumor has is a lot of their staff left to go work there anyway.

I booked here on a whelm and am quite pleased. I got crochet braids and it was very quick. Would…read moredefinitely come back.

My daughter got her hair done here's smedium boho/goddess..the service was excellent , they did a…read moregreat job hair turned out perfectly

I've been going to AN Salon for over a year now. AN does my haircut, highlights, balayage and…read moreblowout. She is very professional and gives alot of time to give the best results. Im very happy with her service and I highly recommend AN services

Le did a really a great job with my haircut! She was very nice and followed the style I wantedread more

Perfect! My color was so beautiful and exactly like the Opalescent cotton candy blonde I wanted!!!read more

Chelsea was very attentive to my hair needs and clearly is devoted to working towards my hair…read moregoals! I would recommend her 100% :) she's easy to talk to as well.

Hareem did an absolutely amazing job on my makeup, as well as my mom's and my mother-in-law's…read more Hareem was professional, patient, and really took the time to understand what each of us wanted. She enhanced our features perfectly while still keeping everything elegant and natural! I highly recommend asking for Hareem!

I mean, I love Ulta all day long and I stay about seven minutes away from this. Ulta and I come…read morehere often. I will say the attitudes of the workers are always great. That's a big thing for any shopper. You wanna have customer service that's up to par so I commend them with that.

Service Request: I came in for a simple beard trim and ended…read moreup being yelled at and disrespected just for asking for the service I wanted. Completely unacceptable behavior from anyone representing a business. Quality: If quality actually mattered here, it sure didn't show. The work, the attitude, and the overall experience were all terrible -- I'd honestly give it a 1 out of 10, and that's being generous. Vibe: The entire vibe was rude, unprofessional, and downright disrespectful. There was no sense of customer care or basic courtesy. The service was trash, and I wouldn't recommend this place to anyone. Would you visit this place?

Great haircuts, drinks, and customer service. Aliana thy name is Tune-Up…read more I live near the area, and was driving all the way to the med-center to get my haircuts, since I had a barber there for years. Didn't want to make the far drive, and found this salon, and am definitely making it my go-to. On my first visit, I made an appointment online with any stylist. Once I arrived to the location, the girl working the front was incredibly friendly. She offered me any complimentary drink, and they have various liquors, mix-ins, beer, and wine options. Pretty impressive ,and its always fun to have a buzz while they buzz your hair. The girl working the bar is very nice, and offers good conversation while you wait. My hair-cut provider ended up being Karen. She was super sweet. I am not a picky person, and I merely told her that my hair looked like a mess, and I was eager to look like a normal human being again. Karen made me a human, and even washed my hair, and gave me the good ol' hot towel on the face treatment. I've now gone back a few times, and am always left satisfied. Good prices as well! When your hair needs a tune-up, check out this manly pad!

I come to this nail shop once a month. I always have Henry do my pedicure he's very welcoming and…read morealways takes care of me. He always knows the package I guess you can call it that I like and he always offers me a drink. I recommend seeing Henry you won't be disappointed.

Really an 'okay' place. Paint job wasn't great, asked my nail tech to go a little shorter on my…read morereal nails and cut them ALL off. Very short, and never asked me what length I wanted and just kept filing them down. It had taken me very long to grow them out.

My eyebrows were threaded unevenly, and one side is noticeably thinner than the other. The process…read morewas also more painful than usual, and the technician was not gentle at all.

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and…read morewalk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service.