This is the 2nd time I have used this location for help with printing a text or email to gain…read morecopies for a document. Both on this past Mother's Day and on yesterday evening, 8/15/22. Happily, I had Lizabeth, who was pleasant, personable and just great. She skillfully adjusted the emails, font and printed out 5 documents quickly and expertly! It was a stellar customer service experience. Thank you so much for your help and care.

Interacted with three different employees for information I needed for 3 separate tasks/items and…read moreeveryone was friendly, helpful and down-to-Earth. Helped me save some time and made the experience a bit better than expected. This is usually my experience here.

I have been in there several times. Each time, there were discrepancies between the price quoted…read moreand the final amount. I have had problems (yes, several) with them doing this. Today, I was met with arrogance and no apology at all from ANY staff when they tried to overcharge me again. Not a positive experience.

Wanted an office chair. There are quite a few inexpensive…read morechairs on the Office Depot website. Went to the store to find not a single inexpensive chair on display. Found them on the back wall, all in boxes, no prices posted. Making selection very difficult. Will not be back and because of the in store experience will not be buying from them online.

I called to ask if I could exchange a specific ink cartridge (Office Depot #106814) for the correct…read moreone (Office Depot #502934) since our company ordered the wrong one. Even though I did not have a receipt or order number, Eisha told me they could perform the exchange. I drove to the store, explained the situation and they told me they could help. About 15 minutes later I was told they could not exchange the item. Now we don't have any ink to print critical paperwork and I wasted my time coming here! I would have thought they could work something out, especially after telling me it wouldn't be a problem in the first place. Very disappointing.

Remodeled & new layout. Staff is friendly. They have been out of a LOT of items, but I think that's…read moremore pandemic related supply issues than the store itself. Still a good experience.

I would like to give Harrison a huge thank you for assisting with the printing and laminating of my…read moregraduation cap design! Harrison's customer service skills definitely are top tier and he delivered exceptional guidance when finishing the final project! Fast, efficient and attentive! Thank you once again Harrison for everything you assisted me with today!!

My wife got cussed out by an employee in the print department over the phone. We escalated to the…read moremanager and he told me that he didn't hear it, we don't know who did it, and the print department said it didn't happen. I'm leaving a review to warn others of this place disrespecting customers without taking accountability. I understand hearsay is a tough thing to cut through as a manager, but they have someone in the print department that doesn't need to work in customer service and there is nothing being done. So here it is. Wife ordered from the print department for something with work and called asking a if it was there as it has not been there before when she ordered it a month back. When she called, they needed to put her on hold, once the hold stopped they said "print department". So my wife started asking if her print was there, and around 5 words in, the hold music starts again. She sat on hold a little longer before she had to hang up while getting ready for work. She called back right before leaving the house and the same man answered and immediately said "don't act like I can't hear you talking fucking shit" and immediately hung up. She didn't talk shit, she told me what has happened in an annoyed tone while she was unexpectedly thrown into hold in the middle of her talking. That's when I called and spoke with the manager. He was defensive but apologized saying that the internet was acting funny but saying he would address it. My wife went to pick up her order which was there this time. She talked to the manager to address the treatment over the phone. He said I spoke to your husband over the phone and took what his employees said as the truth as at this point, there was no name given over the phone so it's just his word against ours. Therefore this review is necessary. I hope y'all learn to control your emotions before speaking to a young woman that way. Extremely disrespectful, especially from well grown men. But for customers, this happened today. So hopefully they either control their behavior or move into a different role because you can't talk to people that way. Especially as a business

Terrible customer service. Will never go back. Order your office supplies anywhere else. Rude staff.read more

Website clearly states that they close at 8:00pm. I arrived at 7:45pm last night to print one sheet…read moreof plain paper for my daughter's study guide. I saw that the print shop was closed and said to an employee that the website said they close at 8:00pm. She very rudely told me they shut down the copy center at 7:40pm and then said "have a nice evening!" Shooing me out the door. Nothing on the website about closing the print shop at 20 min till closing. It's the only place that prints after 7pm in my town. Not going back.

I was looking for a place to put spiraling to a book I printed out. They did a great job and it was…read moreaffordable. No price gouging done here. And it only took 10 minutes, maybe a little less,but then I only had 67 pages .

Trying to ship a prepaid FedEx package asked 5 times the same questions, the female employee…read moreclearly didn't want t to ship the package. The manager asked the same questions, to which I answered and none of them applied to the item. Jaden a female employee in the print center and James the male manager. The male manager started raising his voice and getting closer to me in a threatening way way. I have never been talked to or treated in such an unprofessional and threatening way. I don't know what was going on at this location but corporate needs immediate intervention. Previous reviews clearly show there are issues here, I can confirm they are significant issues that continue to plague this store.

Our Yukon, Oklahoma Staples store is great. I shop there often, and the sales associates are super…read morehelpful and even suggest ways to improve my printing and save money on printing. I am an artist and can find a lot of great craft and art supplies there. The store is really clean and organized, unlike some other office supply stores. Sounds like the Yukon, OK store is better than others I see reviews for.

The customer service sucks at this store. I tried to explain what I needed and the girl manager was…read morevery rude telling me I needed a new printer when she didn't even know the full issue before she cut me off. I won't be back!

I cannot say enough about how amazing this business treats their customers. Not only did they go…read moreout of their way to get us a machine that would meet every need we have, they have patiently taught us how to use it, taken all of our calls and answered all of our questions. Anthony is fantastic and will make sure your xerox machine does exactly what you need it to do.

I have worked in small offices for over 25 years and have used many different printers and copiers,…read moreand have dealt with the companies that install them, provide supplies and service them. I had to leave this review for the digi group, they are just outstanding! They are always courteous and professional, which sounds like meh until you have dealt with others who are not so much. One technician from another company came when I was alone in the office, stood right over my chair, crowding my private space, and asked me if he was "going to have to come here every day until you get it right" when showing me how to use the new copier. It was a horrible and uncomfortable experience. He was upset that he had to come back and show me how to do something, I guess he got in trouble at his job when I called them to ask questions. We spent thousands of dollars with that company but I will never use them again. The Xerox WorkCentre that we purchased from the digi group has been an excellent machine over the three years that we have owned it. The quality of the projects we print is unsurpassed; the machine has many options and it does exactly what we were told it would do. The cost to print is reasonable and the technical support is outstanding. Everyone that I have dealt with at the digi group has been very supportive and quick to provide whatever we need to get the job done. I highly recommend their products and mostly their services as they have the most excellent personnel! I never hesitate to contact them whenever they can help and they have never let me down. Even in the middle of a big rush project they are on-the-spot to help. I cannot express enough appreciation for this business and the wonderful people that work there, and am so happy we went with this company when we made our big copier decision. Love love love the digi group!!!