As far as we are concerned, we rate Eco Airflow at the top in their field. Adam and his crew were…read morequick to respond to our HVAC meltdown, making the time for us to give a thorough, accurate and honest assessment of what exactly needed to be repaired, adjusted, and (with regards to our second 30 year old Carrier unit that was no longer working) replacement with a more high efficiency Rheem model - at a price lower than his competitors, and all within 2-3 days from the time our unit stopped working... sparing us more sleepless nights in the sweltering heat and humidity of late August. Unlike our experience with other contractors that disappeared once they've gotten paid, Adam proved to be the ultimate professional in following up with us - to ensure everything was working at maximum efficiency, even returning to make some minor adjustments to our thermostat, and always keeping the lines of communication open. By far above and beyond, we would not hesitate to recommend Adam, Danny, and the rest of the Eco Airflow team to our family and friends, or anyone else in need of HVAC services.

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Response on a holiday weekend ! Came next day . Fixed problem & solved another issue guys who…read moreinstalled never did . Tech Abdul & owner Sadeeah excellent, professional beyond !!! Extremely reasonable cost too !

Thanks for coming through again for us Saadeh and team. Glad to have the water leak from the AC…read moreunit fixed quickly. Also appreciate the polite technician who ensured everything was good before he left.

Steven and his team are super efficient, professional, and respectful. Our house needed a 2nd unit…read moreinstalled for upstairs and they worked with us all the way thru. We no longer need space heaters in the winter and portable A/Cs in the summer in the bedrooms! They went above and beyond and I would recommend them to everybody.

Terrible experience from start to finish. I had two techs come to service my PTAC units. One did a…read moregreat job, the other didn't even bother cleaning the filters in my master bedroom. Immediately after the service, my 4-year-old PTAC started making noise and the thermostat stopped working properly. I called them back, and they sent a tech who insisted nothing was wrong--clearly to avoid holding the first tech accountable. I then hired another company, who found a leak and confirmed the unit was losing freon. When I confronted YuHan, she claimed it was "impossible" their first technician caused the problem and that their company "never makes mistakes." That's hard to believe when they couldn't even clean a filter. She asked me to send pictures and receipts, but it's pointless--she'll just deny responsibility no matter the evidence. She basically said I am lying. I attached a picture, this was AFTER the "cleaning". You can see the line thats leaking. The rep went as far as saying I am taking pictures of a third unit they never serviced, as if I am trying to scam them for a machine that wasn't working. Its ridiculous There are far better companies out there, and I can recommend a few. My advice: stay far away from these guys.

We were having trouble turning on our heat and were told by one company that we needed an entire…read morenew heating system. We called Jim Moscone, and in less than 30 minutes everything was fixed! The guys that came to our house were knowledgeable and so courteous. If this weren't enough for me to already switch plumbers, which now I'm a Jim Moscone fan, they came last minute the day before Thanksgiving to replace a kitchen faucet and fix a leak under the sink. I'm so thankful to have found this local gem of a company.

Great service! We just moved to a new construction home and needed winterized. We had 3 plumbers…read moresay they would come by ...and never show up. Jim's office gave me a time and Jim himself came by and spent a lot of time checking the system and advising us on how we should take care of our system. His guys then winterized. Recently our landscapers mistakenly switched the water in the winterized pipes on.. Jim himself came out immediately on a Saturday to make sure it was nothing serious that could damage the pipes. Amazing service from a local business!!

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Good service. Good speed and turnaround for requested service. Osama was very professional and…read moregreat to work with. The person who handles the phones, Sal, was a bit pushy with multiple phone calls to secure additional services that were recommended, however, not acutely urgent. We would also appreciate if the tech would handle payment instead of having to deal with more phone calls (at the same instant the tech walks away from your door) to make payment. By the way: prices are reasonable. Would definitely hire again, but hopefully this review will encourage some enhancements of service to limit phone calls to clients. Thank you!!

Provided excellent, prompt service at low cost. Will definitely hire them again if future service…read moreis needed.

This company kept my deposit and never returned it. They have done this to multiple people. They…read morehave alot of bad reviews on google and reports on BBB. They refuse to return phone calls. I advice everyone to not do business with M&Y mechanical.

My issue turned out to be a plumbing issue, not an HVAC issue. Even still, Liz called a plumber…read moreshe knew to see if they could address it, which they could. She went out of her way to try to help someone who could not be customer this time around. That is what I call business integrity and honor, which is in short supply nowadays. If I have an HVAC issue in the future I will without a doubt use M & Y.

I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

Daniel and his team were excellent! What's more, and you don't find this often with contractors,…read morehe did what he said he was going to do and was prompt with follow up. We didn't have to chase him down. His work and attention to detail were top notch in a very complicated install. Highly recommend him and team! Tom & Jeanette

Danny did an absolutely incredible job installing our 4 zone ductless air conditioner. He came and…read moregave a quote quickly. Within 4 days he was doing the installation. His team finished in 3 days. They could not have been more professional. He gave multiple options for how the lines would be installed, and went above and beyond to make my wife happy. I'll be using him again on my next house.