I rented a storage unit, 10' x 5' from A-plus storage. I was charged more than they adverised, but…read moreit was move-in fees etc. I asked, what will my monthly charge be and was told $40. They charged me $133. I called to dispute the charge and they told me that was the price I agreed to. They sent me a contract that shows that price but my signature is on another page. They are saying I agreed to this. I was not, I specifically asked and was told $40per month. This is a 5x10' outdoor storage unit! They literally call it the Coat Closet. On the form, besides it being a separate page than the one my signature is on, all other amounts are circled except the $138 price. I'm elderly and had to pay $100 to a mover to move my stuff in and cannot move it without hiring another mover.

Incredibly rude and unprofessional staff. They raised the price to twice as much because I was a…read moreday late paying. Not worth the price and the staff is insufferable.

The owner tried to add on another fee of $150 for advertisement? I was behind apparently it was…read morebeing up for action which I understand I was willing to pay my past due fees on the unit but there is no reason I should have to cover the businesses expenses too! Ridiculous business practice thankfully there is nothing of value in the unit so ultimately they're going to lose out on money I will never recommend this place to anyone and will make sure to leave a review everywhere online

Quiet and well kept. Always clean and not really dusty. Management is friendly and helpful.read more

Rented a trailer from this company to haul some carpet. Very friendly and helpful staff!read more

We needed a storage space and stopped by and met Elizabeth. She's the office manager is such a…read moregem. She made sure we found the perfect unit for our needs at a really fair price. The facility is clean and well maintained. Elizabeth was such a friendly face and a treat to meet. We'll absolutely recommend this facility to friends moving into the city.

I needed a storage space for a vehicle and when I reached out to Affordable Storage, Elizabeth the…read moreproperty manager went above and beyond. She was friendly and very helpful. Everything was done quickly and my documents were sent over via email to sign. I never had to step foot in the building and she even had my lock waiting for me in my unit. 10/10 customer service!

Highly recommend! Mark went above and beyond to make the entire process easy and stress-free. He…read morewas friendly, professional, and incredibly helpful. I'll definitely be using this storage facility again and highly recommend it to anyone looking for great customer service and quality.

These folks have been amazingly good to me start to finish. I had never rented a storage unit…read morebefore. They treated me with respect and listened to my concerns. Plus they gave me a great rate instead of trying to rip me off (like A Plus tried to.) I was stressed about everything but they made it simple and easy. Went the extra mile for me too. Garrett and the manager (forgot his name) are seriously awesome people. I'll never forget the hospitality. Thank you.

Y'all when we signed up they were very friendly, welcoming, felt very trustworthy and then 6 months…read morelater they increased price of the unit by 175% without notice. ONE-HUNDRED AND SEVENTY FIVE PERCENT. When we signed up we even asked are price increases common? They said "they happen sometimes it's just the how the storage unit business works but it's rare and it's never a very big increase." 175%! We're absolutely astounded at the audacity of any company to treat their customers like that. From less than $50 a month to over $120! Buyer beware indeed. Scared to even leave this review for fear of retaliation.

From the owner: West 82nd Street Storage Zone provides drive up and climate controlled storage units with lighted…read moreaisles and electronic gate access. We also offer covered and partitioned RV storage units in a variety of sizes.

Let's see I'm not saying they lied, completely however; when picking up the trailer we were told we…read morecould take the haul off to the Lubbock Recycling Center. My guys loaded the trailer and drove across town to the location Affordable Storage told us to. And LRC would not allow them to dump a trailer. So with a full trailer they had no option but to go to the waste management center. NOT THE CITY DUMP Affordable Storage told us WE COULD NOT GO TO. So Affordable Storage charged an extra $125 for this. It was not the city dump. I find this to be a crooked way of making money! First don't tell someone they can do something and it not be true. Secondly if there had been damage to the trailer I would I understand. But there is no damage. Just crooked business practices. I will give them a 3 star because they were nice, the trailer was nice. But being mislead is not acceptable. Don't take their word is my advice.

Reeve was amazing. I was stuck with items in Lubbock. I contacted them after hours and for a small…read morefee. He came right out to meet me and help me get a unit. I will definitely recommend.