This advantage storage place is fabulous. The person working there was awesome. He knew his…read morebusiness and he was a very nice and knowledgeable and friendly individual. The value is great for what you get and the accommodations for the storage were fabulous. I highly recommend them.

Basic climate controlled storage. Very clean and safe. Great experience and nice people. Staff is…read moreefficient and helpful. Best storage in Lubbock Texas!

We do not use these services but the people that work here are very genuine and helpful. My…read moreboyfriends truck overheats sometimes due to cooling issues in the motor and we had just gotten taco bell (right next to this place) and it started messing up so we had to pull into the parking lot and open the hood. We only sat there for a few minutes but in those few minutes a man that worked there came out and asked if he could help in any way and offered his assistance very kindly. We thought he was going to tell us to leave his parking lot but he didn't. A couple minutes later another man came out and offered to help or buy us coolant to help. With all that being said, it was a stressful situation and they made us feel safe and not hopeless. If you need a storage service, use these people.

And get a hold of any of these guys keep getting the running around trying to make payment can't…read moreeven get a hold of him to do that no one on site ever sign on the door saying that they'd be back in a month that was two and a half months ago Liars just want to sell your stuff from out from under you

My son and his friends rented a storage unit to keep their stuff in over the summer before…read morereturning to Texas Tech for fall 2021 classes. We returned today to move our stuff over to his apartment only to find lock cut off, the unit ransacked, and about $700 worth of stuff missing. Maintenance man reported other units had been broken into and there were no security cameras installed on the units. I left a voicemail with the front office and still have not heard back from them. We have also filed a police report with the LPD. I'm not impressed with this place or customer experience. I will follow up on this post later....

I moved in to my unit little over a year ago and never had an issue until now. For nearly two…read moremonths I have been trying to contact them because I wanted a larger unit. At the time I want the 95.00 a month one. I have not gotten any response and now the unit has gone up to 110.00. This is disappointing, I can't wait any longer so I am looking for a different storage unit. Its too bad because this place is so easy to use open day and night all night. Its a shame a place doesn't want to help current customers

Perfect place to store your things. Well maintained, clean unit. Has electricity in the unit, and…read morealso is lit individually. We always get a friendly email reminder when the rent is due. The units are easily accessed.

Had a fine storage experience here! The guys who work here/own it are always really nice and…read morehelpful. Secure gates and easy enough to get to off of Utica and 50th. Very convenient and reasonable prices, but be sure to reserve a container if you plan to store your things over summer or are planning to move to Lubbock between June and August--pretty much all storage places are full during those months. When we moved here from Dallas our apartment wasn't ready for a few weeks and it was a little stressful finding a storage place with an opening in the middle of August. Really nice storage place though!

The owner of the facility called personally and went above and beyond making me feel comfortable…read moreusing her unit.

We are storing stuff there and Adam has been very helpful when we needed extra space for just a…read morelittle while- easy to get in, convenient, good service

Not only did A-Plus Super Storage on Clovis Road decide to charge my card for a total of $232…read morewithout my consent, they did not inform me of the total until I came into their location to complete paperwork and conveniently left the receipt on the very last page. After informing them that this price is way higher than I expected it to be and I needed time to consider, the lady at the desk informed me that she had already charged my card PRIOR to my knowledge of the total it would be charged for. This is a gross misconduct and I would warn everyone to never do business with this company especially at this location as they do not care for their customers.

've been a customer for about a year and a half. My monthly prices have increased three times…read moreduring this period. At first, I was able to justify it due to minimal increases. However, this past month, my monthly bill increased by about $20 (in addition to the recent $15 increase). I then called the office and spoke with a member of management to try to better understand this increase. During this conversation, I was told my auto-payment rejected (false), told my price had not been increased in a while (false), and many other excuses. We finally landed on a "utility" fee (???). My monthly price has increased from around $80/mo to $143/mo. Even more so, when searching online, anyone can see that for new customers, the fee is $31/mo then $108/mo (I have a 5X10). I brought this up during a face-to-face conversation with a member of management, to which he agreed it was not right to charge current customers more than new but it was beyond his control. Really, I just wish A Plus storage would treat their current customers better. I spoke with a member of management at Affordable Storage & was so grateful to be cutting this bill in half and am currently set to move out at the end of February.

Absolutely not. Although a clean and nice facility, they are the worst and most rude people I have…read moreever worked with. Not to mention they fraudulently typed a date in the "Date of signature" space. I went in to sign paper work on July 25th because I had spoke to someone and set a date for the 24th but couldn't make it in until the next day. They typed, NEXT TO MY WRITTEN SIGNATURE, that I had signed the document on the 21st. So of course come move out they charged me $314 for not moving out by the 21st when the set date wasn't until the 24th and I didn't even receive the information and sign documents until the 25th. When speaking to an employee about the matter the man on the phone was hostile, rude, and simply ignorant. I had to dispute the charges through my bank because he could not wrap his head around the issue. I eventually received a refund but they made the experience so horrible. I will not be using them again.