Highly recommend! Mark went above and beyond to make the entire process easy and stress-free. He…read morewas friendly, professional, and incredibly helpful. I'll definitely be using this storage facility again and highly recommend it to anyone looking for great customer service and quality.

These folks have been amazingly good to me start to finish. I had never rented a storage unit…read morebefore. They treated me with respect and listened to my concerns. Plus they gave me a great rate instead of trying to rip me off (like A Plus tried to.) I was stressed about everything but they made it simple and easy. Went the extra mile for me too. Garrett and the manager (forgot his name) are seriously awesome people. I'll never forget the hospitality. Thank you.

We do not use these services but the people that work here are very genuine and helpful. My…read moreboyfriends truck overheats sometimes due to cooling issues in the motor and we had just gotten taco bell (right next to this place) and it started messing up so we had to pull into the parking lot and open the hood. We only sat there for a few minutes but in those few minutes a man that worked there came out and asked if he could help in any way and offered his assistance very kindly. We thought he was going to tell us to leave his parking lot but he didn't. A couple minutes later another man came out and offered to help or buy us coolant to help. With all that being said, it was a stressful situation and they made us feel safe and not hopeless. If you need a storage service, use these people.

The ladies at the front office were very helpful and patient. The process of purchasing a unit was…read morevery easy, and they offer affordable prices (especially for students)

This advantage storage place is fabulous. The person working there was awesome. He knew his…read morebusiness and he was a very nice and knowledgeable and friendly individual. The value is great for what you get and the accommodations for the storage were fabulous. I highly recommend them.

Had a fine storage experience here! The guys who work here/own it are always really nice and…read morehelpful. Secure gates and easy enough to get to off of Utica and 50th. Very convenient and reasonable prices, but be sure to reserve a container if you plan to store your things over summer or are planning to move to Lubbock between June and August--pretty much all storage places are full during those months. When we moved here from Dallas our apartment wasn't ready for a few weeks and it was a little stressful finding a storage place with an opening in the middle of August. Really nice storage place though!

The owner of the facility called personally and went above and beyond making me feel comfortable…read moreusing her unit.

I rented a storage unit, 10' x 5' from A-plus storage. I was charged more than they adverised, but…read moreit was move-in fees etc. I asked, what will my monthly charge be and was told $40. They charged me $133. I called to dispute the charge and they told me that was the price I agreed to. They sent me a contract that shows that price but my signature is on another page. They are saying I agreed to this. I was not, I specifically asked and was told $40per month. This is a 5x10' outdoor storage unit! They literally call it the Coat Closet. On the form, besides it being a separate page than the one my signature is on, all other amounts are circled except the $138 price. I'm elderly and had to pay $100 to a mover to move my stuff in and cannot move it without hiring another mover.

Incredibly rude and unprofessional staff. They raised the price to twice as much because I was a…read moreday late paying. Not worth the price and the staff is insufferable.

And get a hold of any of these guys keep getting the running around trying to make payment can't…read moreeven get a hold of him to do that no one on site ever sign on the door saying that they'd be back in a month that was two and a half months ago Liars just want to sell your stuff from out from under you

My son and his friends rented a storage unit to keep their stuff in over the summer before…read morereturning to Texas Tech for fall 2021 classes. We returned today to move our stuff over to his apartment only to find lock cut off, the unit ransacked, and about $700 worth of stuff missing. Maintenance man reported other units had been broken into and there were no security cameras installed on the units. I left a voicemail with the front office and still have not heard back from them. We have also filed a police report with the LPD. I'm not impressed with this place or customer experience. I will follow up on this post later....

We are storing stuff there and Adam has been very helpful when we needed extra space for just a…read morelittle while- easy to get in, convenient, good service

Not only did A-Plus Super Storage on Clovis Road decide to charge my card for a total of $232…read morewithout my consent, they did not inform me of the total until I came into their location to complete paperwork and conveniently left the receipt on the very last page. After informing them that this price is way higher than I expected it to be and I needed time to consider, the lady at the desk informed me that she had already charged my card PRIOR to my knowledge of the total it would be charged for. This is a gross misconduct and I would warn everyone to never do business with this company especially at this location as they do not care for their customers.

We needed a storage unit following a death in the family. Their office staff was polite and…read morehelpful. Site always very secure and we never had to worry about the unit.

I rented a 10x10 unit with these guys for a little over a year and was very pleased with the…read morelocation, security, service, and price. I felt safe while there and I felt that my items were safe while I stored them there. You can set up an auto-payment online, which was very convenient for me. The owners are both very kind and kept in contact to make sure my unit was still being used, so my auto -payments wouldn't continue without my knowledge. Anytime I called with questions, they were quick to answer the phone or get back to me if I left a message. My roommate and I moved all of my stuff out of my unit at 9:30pm one night, and by 9am the next morning they had called to thank me for my time using them for my storage needs. This place was great and the owners alone are reason to come back. I will definitely recommend them to any friends and be returning if ever needed.