Was sent a first bill 1.5 years after service provided for my husband. When I called to alert the…read morebilling manager that this practice is illegal per Maine state statute Sec. 3. 22 MRSA §1718-E, the office personnel stated she would have the office manager call me. I told her that's fine but I don't have a lot of time in my work day to discuss illegal billing practices and this bill simply needs to be removed and/or zeroed out, and she hung up the phone on me. Avoid these rude lawbreakers at all cost.

May 22, 2025 husband and I had eye exams @ Rodrigue Eye Center. We relocated here from Florida…read morewhere we had seen the same optometrist for many years. We never had any issues or concerns. It was our first visit at a new practice and I was prepared with my vision insurance. I should have been alarmed when staff insisted on getting our medical insurance cards, but did not want our vision insurance. I insisted on providing it, but to no avail. Our exams were very thorough and professional. Both seen at same time, a couple people provided our care as exam proceeded. Doctor and technician did a great job, made us comfortable and explained everything. Doctor noted a couple concerns that will require follow up. At close of visit we were required to pay for refraction which our vision insurance always covers. I figured I'd get a refund once insurance paid. But office staff billed only our medical insurance (while telling us it does NOT cover the refraction.) Upon receipt of medical insurance claims, I visited office AGAIN to ask them AGAIN to file with vision insurance. It's now been several more months and vision insurance has not been filed. I was assured they would submit for coordination of benefits, but never happened. Care and environment entirely positive.

I have never, ever had such a positive experience at the dentist. Everyone in the office is super…read morefriendly, and by my third appointment, I was greeted by name at the front desk. The hygienists don't talk down to you like I've experienced in other offices-- I really appreciate that. I'm adult, after all, and I should be treated that way. Dr. O'Keefe is amazing. Again, I have never had a dentist look at my whole health-- mental and physical-- along with my dental health and really care about how aspects of health affect each other. She also spoke to me at a level appropriate to me, but I've heard her speak to other patients and she spoke to them at their level as well (layman's terms, etc.). I think I've finally found a dental office that I actually feel comfortable going to.

I went to see Dr. O'Keefe a while ago for a second opinion on a couple fillings. She was very…read morefriendly, it was easy to communicate with her, and she explained her view of the issue in a clear, open manner. I even got a book recommendation! I wouldn't hesitate to recommend her.

Gardiner eye Care I've been going there for years they are awesome, caring they take better care of…read moreme then any other eye place of ever been to. Thanks you all God Bless

Love this place every one is great at what they do here.very friendly, helpful and knowledgeable…read more Got some great new glasses at a really nice price.

Love this small and personalized approach to medical care where you are not just a number. I have…read morebeen going to DFD for 5 years and primarily use for well-care thankfully. The staff is friendly the doctors and PA s are knowledge and take time to learn about you. A great example of how health care should be!! Keep up the great work DFD Russell staff!!

I have now been a patient of DFD for a several months with a few visits now under the belt…read more When I started, there was a new software being used which had some startup bugs, imo. This online software is now working at at-least 80% or better, and includes all the info that I would like to see about my health, appointments, and test results. My Nurse Practioner is a very nice person with a good sense of humor. The office staff is knowledgeable about the workings of the place.

I am very happy to have found this relatively new dental team who replaced my retired dentist. Dr…read more Sul is very straightforward, caring and approachable. I do not get the impression that they will do unnecessary procedures or pad charges. That was an experience I had at a different larger independent Augusta dental practice on Western Ave. The receptionists are friendly and the hygienists expert, at least the one I have had so far. The only issue is that they have limited days of operation but are covered by a waterville practice for emergencies. I highly recommend this group.

Recommended by my medical plan, tried calling 7 times left two messages, zero response !read more

I've had a stellar experience with Red Maple. 18 months back, I had my first visit with Red Maple…read more The exam yielded results that were about what I expected. I was new to the world of hearing loss and its treatment. I wasn't ready yet, to jump on board. A couple of weeks ago, I realized that I am NOW ready. I phoned and made a new appointment. My hand was graciously held as I was walked through the evaluation process and then outfitted. All of my concerns were considered and addressed. All rationale about their recommendations for me was explained to my satisfaction. I'm a "know-it-all" sound tech by profession and I was dealt with on a level that was very comfy to me. It is readily apparent that they can deal with it ALL in a pleasant and professional manner. Less than a week along with the hearing aids, now... So far so good. I'm really looking forward to my first follow-up. Thanks, folks!!

My mother is 83 years old. She has $4K hearing aids that she got 3 1/2 years ago in another state…read more At this appointment (yearly exam) she was told "even though her current hearing aids worked , they could quit and they are 6 months out of warranty". So the sales pitch for new ones started. We declined $6K new aids - ( with a $2K service plan included), that mom DID NOT MEDICALLY NEED. Then mom said the aids "don't stay in place in her ear as they should". Dr says Bigger "tulips" ( the little removable rubber tip) should fix that. But mom isn't given those, she's given ANOTHER sales pitch about $300 molds, and $340 adjustments for them. We said no to that too. All of a sudden these little plastic "kick stands" the dr called them, were put on her hearing aids FOR FREE!!! I'll be darned... it works just fine keeping them in place. I'm very sorry the Audiologist that was there last year when we established care there , left the practice. I DID leave a 5 star review then. My opinion is completely changed about recommending them to anyone. Seek elsewhere. I am.

If you happen to be looking for a new Dentist, I recommend you see if Dr. Julie Chang is still…read moreexcepting new patients. I am a new patient, there - and I am glad I drove the few towns over to check them out. I found Dr. Chang (as well as Samantha - Dental Hygienist at this office) to be exceptionally knowledgeable in their work - and share relevant at home care tips as they work. Their shared focus while 'efficiently' working seems to be detail towards best outcomes; presenting a personable & approachable - yet professional attitude. They are also both funny, and kind. They both seem to answer questions you haven't even asked them yet; which I very much appreciate. I met Dr. Chang's new Dental Assistant, today. I wish I remembered her name ... just know that she absolutely shares the same high quality personal and professional traits as Dr. Chang and Sam. Thank you!

Just doing a little bit of research on dentists in Maine led me to Dr. Bryant, and I'm glad it did…read more He's a disarmingly funny guy and it makes the scary experience of getting my teeth worked on much easier to deal with. I'm now recommending him to as many people as I can.