***DO NOT USE THIS COMPANY*…read more Initial Complaint Date: 10/09/2025 Type: Service or Repair Issues Status: UnansweredMore info On July 10, 2025 we paid in advance the full amount of $6,817.86 per contract to Remodel Express to have a portion of our hickory wood floor replaced in our kitchen due to flooding. This also included having our kitchen, dining room, living room, front entry way, and hallway sanded, re-stained and polyurethaned to all match. Remodel Express hired a subcontractor, ******, who had two installers come and do our floors. It was expressly discussed with ****** and ******** that we had custom floors and our number 1 concern was to keep the character of the floors and avoid sanding too much off making the floor look like a gymnasium floor. ****** inspected and said that they would just sand down about 1/16th of an inch, just enough to remove the old finish but keep the hand scraped appearance around the edges. His guys came and promptly sanded our floors past the 1/16" th which the guy stated that he sanded them way down because our floor was not level, but it was flat and level now! He did not ask in advance I explained that we had agreed to only sand 1/16th of an inch but that he went too far and sanded out all the hand scraped edges and character of the boards leaving a tightly fitted floor which we did not want. He then told us that he could fix it with a special rotary tool (skill saw) but would have to bring it the following day. He stained the floor and then used his "rotary tool" and ran random, sloppy wide 1/4" gaps randomly all over our floor leaving crooked, splintered, burned and separated areas that looked horrible. He did not even transition the doorways and instead just rubbed stain across without even blending. He commented that his nephew was drunk on the last day and did not show up to help and he was in a hurry for another job and left without notifying us. We complained and the companies both came out and agreed that our floor was poorly done and they would collaborate and get back to us. It has been 4 weeks and they have not returned my calls or texts.

I would NOT recommend this company Project: 56 sq bathroom…read morefloor tile replacement and tub 30x60 to shower conversion. The office manager referred us to their partner, Ray.He will tell you we do it once and we do it right that is a big Lie. After 2 months and$9K, I have a shower I can't use that has a chipped base, not sealed with bathroom walls that Ray asked me to do myself! Damaged drywall I had to paint. The caulk between the shower walls is cracked and covers with quarter round porcelain! On top of that, Ray was rude and disrespectful. I gave the manager a courtesy call before placing this review last week, and she did not get back to me as she promised. Google has two reviews 5 stars seem from two family members. You have to search hard to find reviews for Remodel Express, which is the same company as Flamingo Flooring according to the manager. These reviews were on a website that you can't place a review on. Make sure to stay away from them and hire a company that values their customers, stands behind their work, and is registered in the BBB.

We hired Blackdog for a small remodel in our home and they are amazing and I highly recommend. Mark…read moreSmith and Todd Potasky are overlooking our project and they have been hands on, responsive, professional and wonderful to work with. A remodel is never easy and they have made it enjoyable, fun and they are getting it done in a timely manner. Thank you Blackdog!!!!

BlackDog came highly recommended to us. After looking at our 11'x11' kitchen, they were amicable…read moreand persuasive about the quality of their work and how long it would take them, especially given the pandemic. We hired them to remodel our small kitchen and replace the living room carpet with wood flooring to match our existing wood floor. They gave us their 5-week schedule for our project up front. The actual time they took was 5.5 months. Communication throughout the project, between their project manager and everyone (workers and client) was very poor and at times abusive. The flooring subcontractor appeared on site unscheduled and without preparing us. We were advised people and pets had to vacate the premises immediately for at least four days. To add insult to injury, after jumping thru hoops to find somewhere to stay, upon our return, the new floor did not even match the old and would have to be redone, forcing us to vacate yet again. The subs who installed the appliances had never installed appliances before. We were told that once water to the kitchen was turned back on, we could start using the dishwasher. After we ran the dishwasher, we uncovered massive water damage. Blackdog discovered they had connected only one of two dishwasher hoses. The dishwasher had drained water directly onto the kitchen floor, which was covered with blankets and cardboard at the time. Rough plumbing was scheduled the first week when the walls were bare, but not done until the BlackDog project manager realized the new sink couldn't drain. They had to cut through three of our brand-new cabinets to access and reconfigure pipes. In the process of moving the new appliances and island around the house, BlackDog damaged the cabinetry and island and the granite top for the island came unglued. Twice, the electrical wiring that fed power to the island was pulled up through a hole in the floor that was cut in the middle of the walkway instead of underneath the island. Twice, it had to be rectified. Although our interaction with the company's owner began pleasantly enough, when the project was almost complete and it came down to money, things got ugly, causing huge amounts of stress for our entire family. It took weeks to resolve and finally get the job completed. All in all, it was a terrible experience for us. On the bright side, there are a few good people who work for or with BlackDog who knew what they were doing and who spared us a worse experience. They know who they are.

I had a great experience with Case Construction and Roofing. They installed a new LiftMaster garage…read moredoor opener and the whole process was smooth from start to finish. Nick, the technician, was professional, thorough, and easy to work with. He explained everything clearly, programmed my vehicle, walked me through how to use the new system, and made sure everything was cleaned up before he left. The price was very fair, and the quality of work was excellent. I would definitely recommend them.

I have a large industrial size swamp cooler on my home. It worked great for the first few years I…read morelived there, but the last few it has not been working and I just blamed it on how hot Utah has been. The handyman that I had been using I trusted because he helped my dad, so when he said he needed new pumps or everything was working great, I paid and just assumed it was done correctly. Last summer when it wasn't working correctly, he just never responded at all. I called Case Construction and Roofing to see if they had someone to shut it off in the Fall and they did. I called them to come get it running this year. There were 2 giant holes that just made the water run right out and never even get the pads wet. He asked if I have had a larger water bill and I have, like a LOT more the last couple of summers and I just assumed it was the sprinklers. They told me that my "handyman" put duct tape over the hole. He also said that one of the pumps wasn't even hooked up, the other one didn't work and the last one was dying. They also told me I needed new nets as they hadn't been replaced like I had thought. There was also a hornet's nest that had been in there and the water line had so much calcium in it that it was barely getting any water through. I bought 3 new pumps and the nets. He fixed it beautifully! Every pump is hooked up and running, the water line is working, the holes are fixed and the hornets nest is gone. My house is COLD again and I'm in tears of gratitude that Case Construction and Roofing is honest and fixed this for me. If you want a company you can trust to do the job you are paying you for, Case Construction and Roofing! Cortney is the literal best!!!!!

I hired had Young Tile Company to do a fireplace in my home. Kathy and her staff did such a…read morewonderful job that I hired them again to do the upstairs fireplace. After they did that, I hired them again to do an Italian marble floor on the whole upstairs and it is stunning. I get so many comments from friends when they come over to visit, which has led to 2 more jobs for Kathy. Not only did they do a spectacular job, they cleaned up after themselves every day. Another thing that was impressive was that they are licensed and insured, an important factor when hiring a contractor. I would recommend Kathy and this company to anyone asking about a reputable tile contractor.

I contacted Young Tile Company's owner, Kathy Young, for a bid to tile my master bathroom. She is…read morea consummate professional in every way, and I plan to keep Young Tile as my contact for all of my tiling needs. She really is THAT good! Kathy has several decades of experience in this industry, and her tiling portfolio is extensive and impressive. Her bidding process is thorough, fair, competitive, and reasonable. She follows up with pictures, documentation, and communicates progress frequently. She is meticulous in the execution of her craftmanship - and that was exactly what we and our bathroom needed. If you are looking for quality, mastery, professionalism, and a price competitive path forward - look no further. Young Tile Company is a contractor that delivers.

Crystal met me at my property on 5/9/23, and we reviewed the needed work. She seemed very…read moreinterested and took a lot of photos. Upon leaving my home, she seemed eager for the job and assured that a bid would be forthcoming within the week. Over the following weeks I called and texted numerous times, but she never responded. If she didn't want the job, she could have stated so. Ghosting (potential) clients is bad form.

This review is late, but I feel it needed to be posted…read more Unfortunately, my views of this business changed. Within several months of the first project - in which the customer service was amazing - I contacted Yin & Yang for another quote. I sent several emails and vm's but did not receive a response at all. It surprised me given the service I received on the first project.

MVA Pro is wrapping up a 6 week remodel at my house, and working with Alex has been my best…read morecontractor experience yet. At the end of the project, the most important question is, would I work with this person again? The answer is a resounding yes. I'm already planning more projects with Alex for the spring. I'm no stranger to remodeling. Precious contractors have had sky high prices with truly mediocre results that left me wishing I'd just done the work myself. Alex and his crew have done outstanding work at reasonable prices, while being very receptive to my feedback and high expectations. Selfishly, I don't even want to post this review because I'd rather keep this awesome unicorn contractor for myself but since Alex has done so much for me, I gotta at least return the favor.

If I could give -5 i would this company changed me 20% more then the competition I believed them…read morewhen they promised a superior product. Was nothing but garbage mybrailings outside the coating literally fell off in 5 months the railings inside are weak and scary to use im afraid for my family's safety and wellbeing. They dont care is pretty much what i was told .

Titan Architectural's team is very knowledgeable and professional. They were helpful in answering…read morequestions about different stair and railing options. Plus they offer wood stairs AND metal stairs, which is unique as most competitors specialize in one or the other. Their work they've been posting on Instagram lately is stunning. Definitely a company I would consider for anyone looking for custom stair or railing work in the northern Utah area.

Worked with Jeremiah on many projects and He has given me numerous great ideas for my home. The…read morequality of work is outstanding. If you look at the lady that gave the one star review... well she looks pretty miserable and only gives bad reviews anyway... give Smith Builders a try!

These guys did an amazing job. They are professional in their craftsmanship from start to finish…read more Great communication through the whole project and kept to a quick schedule. I highly recommend them as they will take great care of you.