Walked in at 11pm with our Cavalier who was just miserable whining and crying and dragging herself…read moreeverywhere. It came on suddenly and as expected it was one of her glands. There was no one else there, they took her back right away, expressed the gland and we walked out within 20 minutes. The tech was just wonderful with her! It was the first time EVER we walked out without having to pay an arm and a leg at an emergency vet. They basically did it for free and she was back to her normal self and sound asleep on the ride home. Photo as my co-worker today. Thank you!!!!

AVOID BLUEPEARL SARASOTA AT ALL COSTS…read more My wife and I brought our cat in during the night because he was in severe pain and urgently needed help. We were shocked when we were quoted $9,000 for 5 days of hospitalization. When we explained that we could not afford that and asked them to keep him comfortable only until morning while we looked for another option, we were quoted $4,000 for just 12 hours. What I will never forget is standing there watching our cat suffer while we felt like everything depended on whether we could immediately agree to pay thousands of dollars. When people bring a sick pet to an emergency hospital in the middle of the night, they are scared and vulnerable. They should feel that their animal's pain comes first -- not that they are being financially cornered at the worst possible moment. Our experience here was absolutely terrible. I would strongly recommend avoiding this place at all costs.

Our girl Karma became so ill so quickly with no support from her regular vet. We chose this place…read morebecause we were able to stay with her throughout everything. This means so much to us. We had never let our girl stay at home alone ever. If we went, she went. She was our daughter, still is. It was time for immediate action. I knew her numbers were not good and we walked in greeted and sorted to the absolute fullest by every member of the staff. They brought us and our girl back immediately. Dr Moses knew she couldn't stand and picked her up without hesitation to weigh her. They drew blood and started IV access right away. I told Dr Moses I needed to know every option available because if I could save her, we would do anything. I said I need honesty in every aspect, no matter the outcome. Her bloodwork came back after they had settled us into a private room with our girl, Karma. I saw the numbers she had in her hand. She didn't even need to explain. I had no idea how our amazing baby held on so long. She did it for us to be ready. My husband said he would never put our girl down and was adamant about it since we found her. There is something about Dr Moses that is real, raw, and beautiful. You could feel her energy and her sorrow for us without having to speak. I've never seen my husband understand so quickly what needed to be done. I told him it's painless. Dr Moses stepped in and explained it beautifully. She told us to take as much time as we needed and to push the button when we were ready. No rushing. A beautiful time spent with our baby telling her she was the greatest thing to ever happen to us. That she fought so hard. She taught us so many life lessons. That love is god mode. I told my husband we needed to act somewhat quickly before any seizures could begin. We pressed the button and she came right in with the medications and told us we can stay right where we were on the floor with our girl. She worked around us and so quickly our baby was no longer suffering. I thought this would be the moment I shattered, my husband would lose his mind. We didn't. She was sleeping, but gone. I felt her looking at us from the door giving us the biggest blanket of love we have ever felt. She told us to take as much time as we needed. Literally. Throughout this process, every single member of the team from the front of the house, techs, and our angel sent Dr Moses all spoke calm and could feel our pain and honestly they felt it too. They all said they were so sorry and offered any kind of relief. I work CVICU. I see a lot of death and we try to become almost cold towards it but we still feel every single death. VEG ER in South Tampa is filled with empaths. Burnout is real. My husband and I are so thankful and grateful for every single member of the team. Dr Moses, there is something so beautiful inside of you. I don't know if you had trauma as a child. I feel you need to know you are seen. You are loved. You are cherished. We will be forever grateful for your honesty, your compassion, your sense of empathy towards our situation. You now hold such a huge part of our souls. We are eternally grateful for what you do. We have broken down a few times just knowing Karma is no longer here in physical form but as soon as we got to the car to leave, we heard her adorable "heyyy" that she used to do when she was always the happiest. We came home and heard her distinct footsteps. We are better than ok thanks to you Dr Moses. Please know you are so valuable and appreciated. I am happy you chose to become a vet. We would never be ok without your support. Karma is at peace, so we can be too. You are the absolute best and we are eternally grateful for you. To add: she was just about to turn 16

I took my Persian; Greyson in for emergency bladder/urethra issues which can be deadly for a cat…read more While he was traumatized, I was not because they allowed me to be with him. He has been and still continues to be an emotional support animal for PTSD. I love the vets and technicians and the cold steel tables are heated for the animals! And the next morning Greyson was in love with them all. I'm sorry this review took a couple of years to write this happened in February 2019 or so. Wow so long ago. (I was looking at hours and came across the page and realized I didn't write how wonderful this place and the people are.) I also watched them save a guys puppy even though he didn't have the money to pay. Now don't get any ideas but it shows they actually care for the animals. The guy went on a payment plan.

My wife Cheryl and i wanted to thank the staff of your Clearwater location for the great care and…read moretreatment of our 1 yr old Golden Retriever, Timmy who had to have his tummy scoped and then relieved of a baggy full of rubber mulch, we still can't figure out where this came from as we had removed all of this months ago when we put all ne w astro turf down for him, it may have been there for awhile unknown to us, we were dumfounded when we saw what was removed, the staff at this location is top notch and i highly recommend this company ,we appreciated their compassion and understanding the importance of our little guy means the world to us and are so grateful, GOD Bless to all. Ron Fulton

VEG ER for Pets in Clearwater, FL was there when I needed them most. My pet was treated with…read morecompassion and professionalism. I will always be grateful to VEG. Thank you, Dr. Emily and team.

I had to take my little shih Tzu to veg ER this past Sunday because he was acting very oddly and…read morenot able to really turn his head properly. I was greeted very warmly by the doctor and the staff when I walked in... And Dr Price was the vet on call that morning. This is the place I will continue to go based on the treatment kindness and professionalism Romeo and I received that morning. Hi marks for veg ER on 4th Street for me without hesitation I would recommend them to anyone.

I never want to have to visit a pet ER again, but if I did, I would absolutely come back here…read more Dr. Riddick, Marykate, and Jennelle took amazing care of Finn. Jennelle was our main point of contact and truly made the experience so much easier. She kept both Finn and us calm and informed the entire time. Dr. Riddick was clearly very busy that night, but when she got to Finn, she was thorough, reassuring, and took the time to clearly explain what she was seeing, how she would treat it, and potential healing considerations given the location of the injury. Finn needed stitches, and she provided very detailed aftercare instructions. We followed up with our regular vet a few days later just to make sure everything was healing properly, and I'm happy to say Finn healed great and had his stitches removed today. VEG even offered to remove them for free as a follow-up, which we really appreciated, but we opted for our closer vet for convenience. One thing we really loved was being able to stay with Finn the entire time. We could see him throughout the process and even watch as they placed the stitches, which made a stressful situation feel much more manageable. We're so grateful for the care Finn received here and would highly recommend VEG to anyone in an emergency.

Our pup had a large spleen tumor and we were referred to Epic by our local oncologist. Dr Peress…read moreand staff scheduled an emergency surgery, as the spleen could rupture at any time. Surgery was successful; however, the biopsy showed the tumor as hemangiosarcoma, a very aggressive cancer. Yes, the surgery was expensive but the care she received over the 2-3 days was exceptional and worth every cent. We are now 12 weeks post op, and we thank Epic for giving us these additional weeks with our girl Abby. She recently had her 11th birthday, and is doing great.

Very disheartened, traumatized, overpriced, lack of empathy and after my dog has passed, left me a…read moreTEXT calling her a him and stating that needed to hear from me to cremate- and want another 500 dollars. . Don't take your furry loved ones here.

10/10 -- More compassionate than words can express…read more I cannot say enough good things about this veterinary team. Having to say goodbye to my sweet boy Koda was one of the hardest things I've ever had to do. Everyone there was so incredibly kind, gentle, and compassionate throughout the entire process. It will stay with me forever is how the doctor helping Koda continued talking to him throughout the entire process, even after she had called his time of death. She continued speaking to him so gently, and that meant more to me than I could ever explain. In a moment when my world felt like it was falling apart, that small act of kindness showed me just how much care and respect they had for him, even in his final moments. Another gesture that touched my heart was giving me a towel for his little sister to have. Having something of his for Daphne to hold onto brings me comfort, and it was such a thoughtful thing to do. It showed that they cared not only about Koda, but also about the family he was leaving behind. They made an unbearable experience a little gentler, and I will always be grateful for the compassion they showed both Koda and me. I couldn't have asked for a kinder, more compassionate team to help me say goodbye to my boy. They treated him with dignity and love until the very end, and those are things I will never forget. I'm so sorry I forgot y'all's names but tech with the L and R tattoo just know I'm forever grateful for you.

We have been to VEG Tampa a few times at their old location and in their new location in Carrolwood…read morewhich is a better area for safety and more parking. It is nice that they are open 24/7. The Vet Staff and Doctors are always exceptional with the way that they connect and deal with our dogs.

My 6 year old rescue bulldog has a corneal ulcer. His regular vet treated him and after a week…read morethere was little improvement. She simply told me to keep giving him his eye drops, and bring him back in a week for a re-check, and if it hadn't improved she'd probably refer him to a specialist, Now why, if your plan hasn't worked in a week, would i follow it another week before you give up? So i called Beacon and spoke to Ambar regarding bringing him in for a second opinion. Ambar was awesome. She was friendly and professional, she asked good questions and actually listened to my answers and concerns. She was honest, that there may not be anything else they could do except to refer him to a specialist. Well, i was seeking a second opinion so i did recognize that opinion could mirror the first opinion, but Ambar did share the things that made me nervous, and she clearly displayed obvious empathy for my concerns and most importantly for my dog, so after she volunteered an explanation of the costs i decided to take my little buddy to them. When we arrived Ambar came outside to meet us. She talked to my dog, making an obvious attempt (successfully) to put him at ease, and escorted us inside. She was very professional, but also friendly and my dog immediately liked her. I doubt it was more than 10 minutes that we waited before our tech came in the exam room. She introduced herself and her first effort was to calm my dog, Then she got a very thorough background, also asking good questions and listening to my answers. My dog was so comfortable that he sprawled out on the couch next to me and took a nap. She wanted to take my buddy boy in another room to get his vitals but he resisted and she simply said nevermind, he's nervous so we'll get them here. But I insisted and told him it was ok, so he went with her. After she brought him back, She told me the vet would be in shortly after she reviewed the case. Perhaps another ten minutes went by before Dr. Scheppke came in. She, too, introduced herself to my buddy boy, and then she reviewed with me the notes, problems and concerns. Another person who asked good questions and truly listened to my answers. Dr. Scheppke actually sat down on the floor to examine buddy boy, and she was sweet and loving toward him in the way that only a genuine dog lover can be. After the exam, she told be she was going to go write up her plan and would be back shortly to review it with me. It wasn't very long before she was back, and she reviewed her plan, including the costs with me. I had questions which she patiently answered while my buddy boy laid next to me calmly snoring. I approved her plan which included a couple new tests and new meds, and she took my buddy boy off to the treatment room. After treatment Dr. Scheppke came back in to review treatment, explain the things i needed to do at home, and to answer questions. When all was finished, Ambar came back to get us, asking how it went, what were they able to do, making a fuss over Buddy boy, and once again showing she cared. At no point during the visit did anyone make me feel rushed, quite the contrary. EVERYONE acted like they had no concern in the would except for me, and my dog. Rescue dogs often come with emotional baggage, and fears that may appear unfounded, but to the dog, they are quite real. My dog is no exception. At every point during this visit, every single staff member made every possible effort to calm his concerns and avoid his triggers. The empathy they all showed him was heartwarming and obviously quite genuine. When it was time to check out, everything was exactly as Dr Scheppke said it would be, including the cost. Yes, it was pricey but considering the quality of the care we got, i felt it was quite fair. A couple hours later Dr. Scheppke sent me an email which included her written report of the problem, the treatment and the things that i needed to do for him. It was a clear, well written summary on the entire visit. I hope you never need to utilize Beacon's services, but if you do i would recommend them as strongly as I possibly could. Buddy boy, who likes everyone but trusts no one, was so comfortable there that he didn't want to leave, and that's the best review they could get.

We called ahead to let them know that our dog had passed away extremely unexpectedly. The front…read moredesk girl was very kind and compassionate on the phone, which initially made us feel a little better about what was already an incredibly painful situation. Unfortunately, when we arrived, the experience was very different and ended up being one of the most uncomfortable experiences I've ever had. We expected to be taken to a private room where we could provide our information, make arrangements, and say goodbye. Instead, everything was handled in a very small front lobby, with other people watching and waiting with their dogs. After such a traumatic and unexpected loss, being surrounded by people with their pets was incredibly difficult. We also felt extremely rushed. The phone was constantly ringing, vet techs were coming out to ask questions, and a line was forming behind us. I felt like I didn't have the time or privacy to ask the questions I had or fully process what was happening because I didn't want to hold up the people waiting behind us. This was the worst situation we have ever experienced, and we both woke up the next day with regrets about how rushed the entire process felt. Unfortunately, the front desk interaction also made the experience more difficult. The employee was very cheerful and smiling while explaining that our dog would come back to us in a "nice box." I understand that she may have been trying to be kind or positive, but given the circumstances, the tone felt insensitive and out of touch with the grief we were experiencing. In that moment, we needed compassion, patience, and a little more awareness of how devastating the situation was for us. I do want to acknowledge that when the technician came out to our car to retrieve our dog, she was incredibly kind, patient, and compassionate. I truly appreciate the way she treated us during such a difficult moment. Unfortunately, the experience in the front lobby overshadowed that kindness and made an already devastating day feel even worse. We did receive our baby girl's ashes the next day, which brought us some comfort, and we are grateful that we were able to have her back home with us so quickly. However, I still wish we had been given more time, privacy, and space to grieve and process what had happened rather than feeling like such a heartbreaking and life-changing moment was rushed and transactional. I hope this feedback is taken seriously, because no family should have to navigate the loss of a beloved pet feeling like they need to hurry through the process or apologize for taking up space while they are grieving.

Fortunately this review is based off the phone services only…read more Late in the evening I got a panicked call from my mom that her dog had gotten into some paint. I ran over to her house and frankly called the first 24/7 vet that came up on my Yelp search. In hindsight the fact that it was rated so low didn't even cross my mind. My call was answered on the second ring! The person who answered was calm, so clearly spoken and very helpful. Their name was Allysa. They took the time to listen to my panicked story and genuinely offered me some insight on next steps. She let me know that I would need to call pet poison control and that even if we didn't, they would be called once we arrived at the hospital-therefore we would be saving precious time by calling right away. She gave the phone number and said they would be ready to assist if we came in. And gave some pricing details. Fortunately we didn't end up needing to go into the hospital, but I'm so impressed by the quality of phone service! Thank you for being there for me in a very stressful time!

Dr. Ormsby was kind enough to follow through with the many questions I had regarding the unexpected…read morepassing of my Harry. Thank you to Dr. Ormsby and staff.

Our dog, Sweet Pea, experienced her first confirmed seizure yesterday. We had previously visited AA…read moreonce for our other dog and had a positive experience, so we almost immediately decided to take Sweet Pea there. Upon arrival, we were quickly greeted by an incredibly kind staff member who talked through our recounting of Sweet Pea's seizure and some of her recent symptoms that we suspected were connected. Since she was stable and walking, another staff member, Nev, escorted us to the lobby to get us started on paperwork and to continue discuss all of our concerns. We can't thank Nev enough for not only her kindness, but her patience and thoroughness as we discussed Sweet Pea's symptoms as well as her insight into what the vet may consider to be some potential diagnoses and treatment options. She has a wealth of knowledge and experience that was on full display during our visit and made us feel more confident in how we are to address the next steps of Sweet Pea's care with her primary vet. At no point did we feel like our needs or Sweet Pea's needs were being neglected. We felt as though she was checked in, examined, and returned to us in a very reasonable amount of time with a full understanding of each step along the way. Thank you Nev and the entire AA team for the attentiveness that you provided both us and Sweet Pea!

We took our cat to this place because his first leg got swollen and he was limping on it. We didn't…read moreknow what happened, so we rushed him in. After 4 hours and $1850 we were told they have no idea what's wrong and we should take him to our regular vet on the next day. I asked if they have at least a guess what could be it and I got a no answer. They gave him some painkillers and anti inflammatory. The next morning he was fine. Swollen was gone, no pain, like nothing ever happened. Our best guess is he got bitten by a wasp or spider. Our friend , who's not a vet, suggested this right away , when we showed her the pictures of his leg. So an inexperienced, not qualified person had the right guess through a photo but this ER after 4 hours and a fortune had no clue. Very disappointed.

Six days they did not feed my dog. Not happy. I do not recommend, go any where else. They have no…read moreinsurance, I think, because they are asking for money after physical damage to their concentration camp.

My boy loves coming here for daycare!They do fb videos with the playing and have frequent…read moreevents.No issues ever with bathing,boardings,or daycare. Houndstown and so does my boy!