Great communication and reasonable price. Great job and fast.i would recommend his services and…read morewould have him do future work

So I called Chris for a replacement windshield and was informed of a time between 5-6. So 6:50…read morecame, I called. I was giving a lie about not verifying the year before the phone hung up and voicemail afterwards. He text me to verify at 3:43 I responded with screenshots of the title at 3:44. It wasn't like he was cheaper than the big name companies, then he was charging me an extra 49.99 to come to alabaster. The only reason I chose to go with him is because I called him first *Update* now I'm receiving death threats and threats of busting my windshield....that already broken. I can't screenshot on here but soon as (wheree review) review my complaints I will post the threats! They have already been sent to Alabaster police. To cover myself. Y'all be careful out there.

From my initial email and quote call, they were professional and kept me informed. The location was…read moreconvenient and they done a great job on my new windshield. I only took a few days for them to get it in and a couple of hours to install and recalibrate my stuff in my car. The service was completed prompt and done a good job. The price is what you would expect for a brand new windshield. I didn't get other quotes because they done my husband's windshield also and done great on it. They even came to his job and replaced his on site.

Cassady & Self Glass Company offered rapid service (day of) and much cheaper (yet still high…read morequality) service compared to Safelite. They were extremely helpful, quick, and caring during my glass repairment. I will definitely be using them again in the future.

Poor customer service, I was told they were busy and would give me a call bak. They never contacted…read moreme back.

I have had Alabama Glass Magic replace 2 windshields for me and repair a rock chip for me…read more Everything was done promptly and professionally each time. I will use them again if needed.

Unique Ceramic coated and PPF'd my 2026 GMX Sierra AT4X. They did an excellent job. Quick turn…read morearound and fair pricing. I am very satisfied. Would highly recommend them. I have used them in the past for tint and detail and they have always done a great job.

Amazing Job on my car! Looks and smells brand new! I was a little embarrassed at the shape I let it…read moreget into but the guys here were so nice and I never felt judged at all! It looks so good and they even figured out my trunk had a leak and went above and beyond and cloroxed around the areas near my spare so it wouldn't have issues! I wish I could give more than 5 stars! Will absolutely use again!

In an attempt to do a windshield chip repair, further damage was caused to the windshield. Auto…read moreGlass Now is trying to charge me $400+ more to replace the windshield now. They say there is a disclaimer, so beware.....

My sister recommended them and I'm glad she did! Yesterday, I came out to go on an errand, and my…read morewindow shattered due to the weather. We called this morning, they got us in and out! Customer service was top tier, and I'm definitely taking my other car for services!!!

It is a little different that you're unable to talk to local service center directly and all…read morecontact is via web access, but that's the way AI is pushing our society. While more impersonal, efficient never the less. In the economic of scale a business with this many outlets I sure it enhances their business model. Service was good. Staff was friendly. They encountered problems when trying to recalibrate the sensor, as the process failed numerous times. They had to get the OME windshield approved by my insurance. This process was extremely fast and the had the OME windshield installed and calibrated in less than a week. I was very pleased with my experience at Safelite on Oxmoor Road.

I had an unfortunate event that required a replaced back windshield. I was able to set up a mobile…read moreservice through my insurance app. Sadly, my comprehensive coverage has a high deductible so the replacement was going to be out of pocket. I got a confirmation text right away after scheduling. In addition, I got a confirmation text the day prior to the scheduled service. The timeframe given to me was 8a-12n. The morning of the service, I received a call from the technician James, informing me that I was last on his list for the day so he would likely be coming around 12 or 12:30 and asked if that was okay. I told him it was. He was very professional and polite. A little bit later in the morning he called to let me know he was delayed due to an issue with a prior installation and apologized for the inconvenience. He arrived about 1:30 and communicated his arrival. He was pleasant and professional throughout the service. They do not have a way to slide a credit card, but can manually enter the info. That was an issue for me as some of the numbers were worn off the card, so I thought I'd mention that. You can also pay online when you schedule it. The job was complete in the expected timeframe. I was instructed on care procedures as the glue/adhesive set. (Keep tape on for 24 hours, no car wash for a week, but rain is okay. Don't tint for at least a full week) Speaking of which, when I took it to get tinted, the technician was unable to place the tint as the metal between the deck panel and metal body underneath the back dash was too tight on the right side to apply the tint. This was not the case when it was first tinted, so I'm not sure what happened with that. Overall, great service. It cost me $560 dollars to replace the back windshield. There was no cost to remove the previous tint as the whole windshield was shattered and had to be replaced.

I recently had a couple of spots in my windshield repaired. It looked like it was caused by small…read morerocks or something hitting it. It was the first time I had been to the shop. There was one guy there in the office who didn't have much to say and wasn't very friendly. He gave me a price and i accepted and he fixed the spots. I am pretty sure he didn't say anything like thanks for your business or anything else. The repair seems alright and and that took care of it.

Beyond the Norm OF EXPEected services.. . Perfection professionalism quality products comfortable…read moreenvironment and just down right good folks I'd recommend them to anyone they're reasonably easy on your wallet and will work with you and helping with whatever you needs.

Quick to respond, gave in person estimate, and installed tinting impeccably. Price was very…read morereasonable

Every staff member I spoke with was super helpful and professional. Hayes is the main person I…read morespoke with. I was able to schedule my appointment at the most convenient if their locations. They do require a $50 deposit to schedule, but will apply it to the total of the job once it's complete. The day I arrived, I was pleasantly surprised with how nice the lobby was and all of the helpful information posted throughout. Hayes had my Grace (my vehicle, of course) in the back within a few minutes of arriving. I made myself a nice K cup of coffee and relaxed as he started the work. Shortly after, Hayes asked me to come back to show me an issue he ran into while applying the tint to my back windshield. When my back windshield was replaced, somehow the metal tray under the back dash was raised and there wasn't enough room to get the tint on the glass in one corner. Hayes showed me the issue and gave me the options I had, which included tinting but having a gap not tinted where the issue was, or to wait and see what I could do (if anything) about the metal piece. He was even patient and kind with me as I FaceTimed my son to ask his advice, and Hayes also spoke directly to my son to come up with the best solution. I really appreciated him not just going through with the tint job and being unhappy with the gap that would exist. I haven't had the job done yet, but I will absolutely go to Tint Pro when I'm ready!