Frustrating to make a schedule!! - I called first. No retun call after multiple messages left (in a span of 3 days) - I called again, when Shannon answered she asked how I learned about her business. I answered Groupon. She says she will look into her schedule. No call received. - After 3 days, I went to the shop, none answered the door on a Saturday. The business next to her took my name and number so she could tell Shannon. - After 3 days no calls. When I called, she picked up but she says " I'm on Thanksgiving vacation. I will call you next week." She also acknowledged that the next door business told her that I came to her shop. But again she didn't bother to make a call. - Wednesday the following week I called again. She said she texted me. No proof of that. I took her cellphone number and did a test message where she replied and it went with no problem. - This time she instructed me to cancel my groupon with no further explanation. Groupon doesn't accept refund after 3 days of purchase! She could've told me this the first time I told her that I will use a groupon voucher, which is 2 weeks ago. - She further gave me more instructions......1. Cancel Groupon 2. Pay $25 deposit thru zelle or square 3. Screenshot the groupon voucher (which I dont get because shes not accepting it anyway) 4. Email the voucher and/or 5. Print the voucher and slip thru her shop front door. - I followed all (except #5). I asked if she recieved my email - no response (after 12 hours and counting). She denied receiving the screenshot sent thru text. - I realized after all that back and forth and many instruction, I still didn't get an appointment! - UNPROFESSIONALISN TO ITS FINEST read more

I booked a last minute appointment with Shannons (the owner) braider Dee Dee ! They were able to fit me in and I am so grateful ! Shannon was so nice and sweet and has a beautiful shop with nice music playing in the back drop. Very clean salon and classy. The young lady Dee Dee that braided my hair was a sweet heart. She did an amazing job on my box braids. They are a cute size and they are not super heavy. Dee Dee also gave me good advice on how to love on my hair while wearing the box braids. Again these two ladies were awesome. I definitely have a new hair home. read more

Bqute Luxe Hair Extensions - Hair Extensions Near Me - Upland, California

Shannon has been doing my hair for 20 plus years and I am ALWAYS AMAZED. She can see my vision for my hair before I fully give her what I want. She is the BEST HAIR STYLIST IN THE GAME. I trust no one but her with my hair. If your looking for hair care, great products, amazing styling abilities then look no further as Shannon is it. Thats why I drive from Los Angeles to Upland. read more

A hidden gem! I was referred to this salon and I haven't looked back. My stylist was professional and in the know about hair care as well as the latest trends. While my hair is cut short, this multifaceted establishment will meet all of your needs from weaves to lashes and a little bit of everything in between. The IE has been in need of a salon like this. A must! read more

Worst experience ever. Had extensions put in. Shannon colored the extension wrong color, and the texture didn't match my hair. The Extension started falling out after 2 days. Customer service rating=0. Wanted to charge me more for fixing her mistakes. After two weeks of her canceling appts, she had Erika try to fix the extensions. She made them even worse. I HIGHLY RECOMMEND NOT GOING THERE. They're over priced and terrible quality of hair extensions. I give Shannon read more

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I found Shannon and her salon on Yelp. I looked at the reviews there weren't too many but we're good. I requested a quote and submitted a picture. Shannon responded to me with prices and types of hair and what unexpected costs might occur depending on the types of hair if I might need a custom . I told her that I had purchased a closure a while back and wanted to use it. I arrived at my 130 appt as scheduled. Unfortunately she had a client so I went Michael's next door for bit. It must of been about 230 when she started my hair. She was very thorough explaning to me the process for me and my type of hair. It took about 45 min to complete with cut to my bangs and hot iron. I was very pleased with the look and style. Shannon is such a sweetheart and the music she plays is off the hook I love it. I will definitely be coming back . There is one thing that has nothing to do with the salon but the restroom with no toilet or hand paper. With so many businesses there the MGMT team should have additional supplies. read more

I recommend one of my clients to purchase hair from her from her and upon installing the hair I was very satisfied with the quality. Some of the things I really liked about the hair extensions were that the Hair was full all the way to the bottom the weft was tightly sewn and it did not have any weird smell like most hair extensions I purchase online do. When I wash the hair it bounced right back into the curls I will send all my clients to purchase hair extensions from her in the future! read more

Bqute Luxe Hair Extensions - The hair my client purchased curled very nicely! - Hair Extensions Near Me - Upland, California

Wow!! I've been looking for a salon for some time now with so many disappointments. I've found a new home. This is really a great salon and Shannon is such a professional. She is patient (I have questions and then more questions!). She has so many great ideas - I can't wait to try some of the things she suggested. I was made to feel so comfortable in letting her work her magic with my hair! The salon has a wonderful vibe and you really are made to feel at home. I made two stops on the way home and received compliments at each stop!! Way to go Shannon!! I'll definitely be back!! read more

Awesome! The best quality hair with reasonable prices.. Service is great! I started going every 2 weeks and my hair is so much healthier and longer now.. If your looking for healthier hair and growth, etc.. Well this is the place guys.. BQute you "Rock".. #Classy read more

Bqute Luxe Hair Extensions - Love my hair! - Hair Extensions Near Me - Upland, California

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So happy and amazed with my hair. Ericka was amazing. She walked me through the whole processes and answered all my hundreds of questions I had. Thank you Shannon for the quick response and fitting me in before my event. I suggest BQute Luxe to everyone. I will be definitely be coming back. read more

Omg Shannon was amazing! She was helpful, patient, and very friendly! Her customer service was outstanding! I walked in and she ordered the bundles for me and offered to get them delivered to her shop so all I have to do is come in sit down and get BEAUTIFUL! I had soooo many questions and she answered every single one I had! Thank you so much Shannon I can not wait to come in on Wednesday and get my hair done! Thank you, thank you, thank you!!! read more

Bqute Luxe Hair Extensions - When your stylist has you feeling yourself all day long! #sheblessedmyhair #thankyou - Hair Extensions Near Me - Upland, California

So glad I stumbled upon this amazing boutique and Shannon in Rancho Cucamonga. She made my hair absolutely amazing and turned a hair style that my husband said reminded him "of his mom" into fabulous hair that I got a ton of compliments on. It was my first time getting a weave and I was unsure what to expect. She above and beyond exceeded anything that I was expecting to look like. Thanks again... read more

I was referred to by a friend of a friend for some twists I've been wanting for a long time. When I reached out to Lanese she was very professional and was able to get me in that same week. When I arrived for my appointment the salon was really nice and clean which I loved and to top it off I was offered a glass of wine and was gifted a gift for being a first time customer.... talk about great customer service I would definitely suggest this place to anyone looking for a salon. #happycustomer read more

Shannon is above 5 stars, she is Awesome! Referred to her by one of her clients who was a "Walking Advertisement" for her beautiful and creative hairstyles that she does. I'm definitely a Highly Satisfied new client & I'm never disappointed when I leave her chair. Thank You Shannon for being attentive to my hairstyle needs read more

I ended up being a client of Shannon's because my stylist at the time stood me up! I spotted Shannon walking down the hallway and asked if she was a stylist. I explained that my stylist stood me up and I had people waiting to have lunch. Shannon graciously offered to do my hair so I wouldn't miss my lunch date. Little did I know that I was in the chair of a "styling extraordinaire"! Short hair, don't care! Shannon will turn your mundane short hair into a stunning masterpiece of art, to say the least! I was so pleased that I couldn't stop looking at myself in the mirror!! I've been rocking my short hairstyle every since that day! If you are looking to purchase hair or installations, she does that as well. You will find a beautiful selection of bundled hair in different curl or wave patterns, right in the window of her boutique for your shopping convenience! read more

So happy with my braids. First timer. Very organized and professional. Ms. Dee Dee Monet was an excellent stylist. I am very happy with price and the way the braids turned out. The shop itself was clean and smelled nice. Five stars! read more

Absolutely love Ms. Shannon! She started me on my weaves & never failed me! Hooked me up for prom, homecoming, and soon to be graduation! Nothing but amazing things to say and brag, everyone should definitely come here read more