I was having a hard time finding someone to replace the battery in my laptop. The prices were…read moreoutrageous and the wait time for service to be completed was weeks. The big box store where I bought the laptop informed me that I had to supply the battery myself and they were backed up so I was looking at a few weeks for replacement! Frustrated I contacted Certified Laptop Repair and scheduled to bring in the laptop. I met with George and he couldn't have been kinder or more professional! I brought in the laptop and and not only was the battery replaced but George called me back within a few days to come pick up the laptop! It runs like new again! I was shocked at the price and even told George that I had expected to pay much more than he charged! They even disposed of some old electronics that I didn't know what to do with. I've since canceled my Geek Squad membership and Certified Laptop Repair will now be my go to for any issues that should arise with our computers in the future!

Highly, highly recommend! I went in for a cell phone issue which I thought was much bigger than it…read moreactually was. Not only did they advise the repair would be very minor, they also completely cleaned the speakers off the phone. Cost was very reasonable and he did the work while I waited. They also carry a wide variety of accessories for cell phones. I also noticed they had refurbished laptops for sale. Will definitely go back for any future cell phone or computer issues

I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

John is a knowledgeable computer fixer-upper, for software as well as hardware issues. I found John…read moreto be honest, patient, and presented options that helped me make a reasonable decision for my current computer situation. In addition, his reasonable prices help ease the pain. I highly recommend that you include Joh's service to help solve your computer problems. Elizabeth Wenk

John has repaired two laptops for me. Excellent workmanship, very fast turnaround. When I picked…read moreup my computer, it looked like a new one it was so clean. Reasonable cost, and friendly conversation. I am very happy with VeliComp service. So, if you live in the Cuyahoga Falls, OH, area, here is where to take your computer problems. Phil. W.

Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

Leon saved the day! My old (and ancient) external hard drive stopped working. He was able to…read morediagnose the problem quickly and presented me with options on what to do next. In the end, he recovered all of my data and transferred to a brand new drive in less than 24 hours. I very much appreciated him explaining everything in layman's terms as I am not techie at all. Highly recommend!

Leon is Great to work with. Fast and efficient. He fixed everything from problem printers, sorted…read morecable cords, answered laptop questions, solved issues with an Iphone and even fixed a TV cable glitch. I would hire him again!