My daughter and I needed snacks and drinks and this Kwik Trip is conveniently located just outside…read moreof downtown Lake Geneva. It's clean and they have a great variety of snacks, drinks, pastry and sweet items and "take home" meals that actually looked tempting, unlike usual gas station food. (They have that too) but these meals looked great and I'm thinking we may stop and buy a few before we head back to Chicago. I thought we had an account here but when we entered my phone number it didn't come up so the attendant explained that it is probably the stores that start with a q. He gave me the application and entered my phone number to get points for this first purchase. He was very nice and helpful. I wish we had these near where we live in Chicago. The donuts we bought were very fresh and delicious!

Once a month or so, I find myself in Lake Geneva, WI and always happy to fill up with gas here,…read moreusually 30 cents or more less than the Chicago area. They always have specials on both hot food and grocery items, usually, something to eat for a buck like a cheeseburger, grilled cheese, or egg roll, way better than most gas station food. Milk and bread are usually a bargain as well. Kwik Trip was early in the store brand game, so you'll find a lot of quality snack foods with their own names on them for less than the big brands. Washrooms are always spotless. The company is an amazing growth story, when I first started visiting them in Lacrosse, WI, they had three stores. Now 800+ in WI, IL, IA, and MN.

Been going here for over a year. The crew is personable and helpful. Never had a bad experience…read more Jessica and Dawn are more like family than employees. They know customers names and are the best. I know it's only a gas station but if you go to a business regularly it's always nice to be treated well especially if you're a regular customer. Thanks Jessica and all the rest you're awesome :-)

It was about 530pm and it was on 05-312023. First of all came to the cashier and she did not even…read moresay hi to me or anything. Also when I left she did not say nothing to me. The cashier was very impolite and very unprofessional and giving me a lot of attitude to me and she worked at the middle register. I guess this person does not know how to interact with customers. I am here many times. Regardless if it's my fault or not you do not lash out at a customer you help the customer out. She had very little respect for me I don't know about her attitude was all about. I was trying to be kind with her through all this but she kept getting me more and more upset. She gave me the worst attitude and I did nothing wrong to her I always come to this location and always get great customer service. You should always great to customer and number two you should be professional It is the basics for good customer service and end with some kind of ending for the customer. At this location they have very good management and staff that go above and beyond. We need to be strong and customer service through hard times we are going through right now more than ever. We need to be more compassionate to each other as human beings. This will bring back humanity. Never stop caring for another person.

I was a more than once a week Thorntons customer for over 12 years before my encounter at this…read morestation. I had an issue with a purchase and was not allowed a simple return for even swap or credit and was received rudely by the manager on site. I reached out to corporate over the situation and they ignored both my wife and I after an initial canned response. It breaks my heart to sever my once loyal ties with Thorntons over this station's poor customer policies and treatment. This was not my primary Thorntons, but the complete lack of customer appreciation by this station and the corporation led me to this.

Always impressed with Thorntons gas station, very clean and the gas is usually cheaper than big…read morebusiness stations like Mobil and Shell.

Was easy to get what I needed. Was in and out fast. Gas is usually cheaper there alsoread more

Have used this Sam's Club for both food purchases and the tire center. The store portion is clean…read moreand alway stocked. People are friendly and helpful! The tire center blew me away with the service. They keep to their scholars pull tires ahead of time to make sure tires are in good shape. I got a call prior to my appointment saying one tire was not up to their standards and offered several solutions. So impressed with the service and of the respect for my time and satisfaction!

Pumps with no receipt paper again. When you go to the main…read morestation to get a receipt there is a sign posted that says it'll take at least 10 minutes to get your receipt printed due to the computer system

Appreciate Kevin and David checking out my request regarding an oil change. Thorough checks and…read moreservice! Thank you!

Sam's Club Fuel Center provides a convenient option for members to refuel their vehicles at…read morecompetitive prices. a wide range of fuel options available, The process is straightforward and efficient, ensuring minimal wait times. However, during peak hours, lines may form, causing some delays.the savings on fuel costs can be significant for members, Sam's Club Fuel Center maintains a clean and organized environment, further enhancing the overall experience. For those seeking budget-friendly fuel options and easy access, Sam's Club Fuel Center remains a reliable choice. I usually go for refuel

watch the help in the parking lot with carts. They will ignore you, verbally abuse you and explain…read moreto you how you are and idiot and continue to harass your wife as you talk to management. Very sad that this is how they seem to think customers are treated. oh and it did result in damage to the car.