I didn't buy anything or get any gas but, I wanted to reach out to cashier who went above and…read morebeyond the customer service criteria and brought the meaning of humanity and common courtesy and compassion to her job today. My husband is a type 1 diabetic who had unfortunately had a string of bad luck trying to get home. His phone wasn't working, his transportation had left and he had already walked over a mile trying to get home. Once arriving at BP he explained to the cashier he just needed to use the phone as they didn't provide customer Internet access and told her of his diabetes and feeling low on sugar. Tho he had 10 bucks in his pocket and was trying to call a cab the cashier today took the time out her her day as well as cash from account and paid for an uber to get my husband home to me just in the knick of time as his sugar was falling fast. I don't know her name or what she looks like, but, who ever you are, thank you! ..from the depths of my heart, thank you for your random act of kindness that prevented a potential tragedy. With the way things are in this world today, its truly amazing to know not all is lost and there are still others out there that are willing to share and help a stranger for no other reason than they could. Your a hero today ma'am his blood sugar was 54 once he got here. Again, thank you. To the managers at this location, in my opinion this woman deserves a raise and promotion. It's people like her, that are historically overlooked and underrated. Shes a true gem! As far this Bp, im not a regular customer, but no complaints other than Internet shouldnt be something you need to pay for when it now the universal way of life. Food for thought

Avoid this place; their equipment rarely works…read more The one thing a gas station should do perfectly is dispense gasoline. This station consistently fails to accomplish that simple task. Their pumps chronically malfunction, either pumping extremely slowly or not accepting payment.

I mostly come in here for energy drinks and snacks, they have a good selection for a gas station…read more They also have clean-ish cans. Have you ever actually looked at the can when you buy from these refrigerated sections at gas stations? They are often caked in dust and grime right on top where you put your mouth, seriously it's disgusting. I always wipe them down anyway, but they keep their storage clean here and that shows a level of care you won't get at other local stations. The down side is how busy this place gets, and how poorly the staff seem to handle it. It's frustrating when a line is so long it's extending into the aisles, people can't browse the items and often cant tell where the line actually ends. To summarize they have a solid selection and prices, they also offer a rewards card I believe, but are dragged down by poor customer service. An extra mention, they have a redbox outside for those looking to rent movies.

Sometimes I hear people bagging on Thornton's gas but I'm actually not sure why. Watered down? I'm…read morenot sure I'd know the difference but I've never had any problems with it, and it is usually the least expensive in the Round Lake and Gurnee area, at least in my experiences. The store itself is really great. It always seems bright, clean and has a vast array of fountain drinks and additional syrups, my fave being vanilla. You can dispense individual flavored syrups (vanilla, cherry, etc.) into your fountain soda. Prices for these hover around a dollar depending on the size you choose, pretty typical. As someone else said, the staff is really friendly and jovial. One female clerk recently apologized to me on behalf of another customer for cutting in front of me, which I think was just a communication because I was actually going to get something else; but it's just nice that they notice things like that and care enough to mention it five minutes later, when I was being rung up in a separate line with a different cashier. How nice. :) It just the little things that make a difference sometimes. One of the things I like best is that because of how new and well-lit the last remodel was, I always feel safe. It may sound stupid, but I just feel safer here late nights than at other establishments at the same time of night. Oh, and I THINK this location is 24/7.

I am 100% certain that I pushed UNLEADED. I'm 52 years old I've done this before. I was charged…read morePremium and there was nothing I could do about it. Watch this place. I am LIVID!!!

Customer service is always great! Tyler is always talkative and nice. He needs a raise!read more

Thursday morning I stopped in to grab a couple of items. A red bull , Snicker candy bar and a…read morelighter. I gave the clerk a 20$ dollar bill for the items. There where a couple people in line behind me. So I grabbed my change and walked outside. As I I was putting it in my wallet I realized I was given 2$ back. So I went back in to tell the clerk the amount was wrong. He insisted I only gave him a 10$ bill. I told him I only had 20$'s because the day before the ATM at the bank only issued 20$ so having a 10$ bill was impossible. He told me I was incorrect and to go home. I told him to count the drawer and review the camera and to take my number. He did. I received a call from the manager and he said to come back and they would give me the correct amount. THEY DID TO MAKE A LONG STORY SHORT. when it comes to being responsible and communicating the management did the right thing refunded the correct amount. These are good people making an honest living. No apologies from the same clerk who made mistake and personally handed me the money back. I will continue to to business and I am very pleased with the outcome. Thank you management.

There aren't very many gas stations in Round Lake Beach, so I often find myself closest to this…read moreMarathon on Rte. 83, or the Thornton's on Rollins. The Marathon is usually only a couple cents more per gallon, and the store is adequate for convenience shopping, but I much prefer the variety and brightness of the Thornton's. Still, it's a gas station-- Whatdya want?? :-P Also, it's right across from the Super Walmart so that's very convenient.

Used to like going in there, because the staff was nice. They have a new female employee who is not…read morepleasant. She rolls her eyes at customers. Very unpleasant woman.

From the owner: Meijer Express is more than a gas station. In addition to quality gasoline and premium fuel, Meijer…read moreExpress has cold drinks, fresh hot coffee and donuts, snacks, lottery tickets, an ATM and much more.