Bruce and his team are a cut above the rest. I actually started going to them as a fluke. My car…read morebroke down on the side of the road and triple A was affiliated with them, that was 6 years ago and I have been a happy customer ever since. One of my big motivators in life is convenience. I work in Hartford and they come pick my car up from work and drop it back off before my day is done. I have gotten quotes from them, and when the work is done it is never a dime more than what they had quoted me. I trust the whole team there and would recommend them to anyone that was looking for a trusted mechanic.

I work for a leasing company and we were delivering a car in the area and the low pressure tire…read morelight came on. We stopped at Western and told them the problem. They grabbed the keys and brought it in right away and fixed the problem. Turned out all the tires were low. Within 10 minutes it was brought back out fixed. I asked how much? They said air is free and no charge. This is the sign of an honest business. Very friendly and helpful. Unfortunately I don't live in the area but if I did, this would be the place I would take my car to be fixed.

the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

I love this car wash. I live about 15 mins away from this place but will ALWAYS make the drive to…read moreget my car washed here. I usually get the platinum one or whichever one is the most expensive ($27) which includes everything. I really love that there are people there to guide you into the car wash and they offer you free air fresheners that you can place under your seats or in your door pockets. They also usually use a mop to scrub down the back of your car before you start the wash. My only complaint would be the dryers being really weak or just way too short because it never ever dries my car, it always come out dripping wet. But they do offer clean towels to wipe your car down with if you care about the droplet marks. They also have great vacuums to use afterwards. In the warm summer months they also usually offer glass cleaner for your mirrors, windows, windshields, etc. AND a floor mat washer that you can feed your floor mats into and it's about a 5 min cycle that washes your floor mats real good.

I get the Monthly basic package. Well worth it. Go through numerous times more than the regular…read moreprice especially in the winter. No charge on the vacuum cleaners, towels available, dash wipes and they give you a token air freshener. The employees are friendly and on the ball well above other establishments I go to. Never had a problem but I would imagine there can be with the system and depending on who's there and their newness /experience..could be a toss up. But as to the wash/cost and ease, it's great . I did use their headlight restore with an appointment on an older car of mine and it turned out well.

I have used Johnnies for oil changes fuel filter changes and misc. basic repairs for the last two…read moreyears. I have always been treated fairly with honesty and respect. And, regarding one of the negative reviews, I have never once heard anyone in the station uttering a cussword. And frankly, broken arm guy, if you don't pay, it's not okay.

Wow !!!! Seems like good service has taken a slide these days but not at Johnnie's 66 Towing …read more They were super helpful and honestly helped us decide if it was time to send the car off to salvage or fix it . Offered to load it up on my trailer as well . Strongly recommend!!!!

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.

We had to have our jeep towed because the computer had failed. it is 31 yrs old, in good shape,…read more but had aged out. The computer had to go to Florida to be rebuilt and it took awhile to get it back. We also had some other issue they had to take care off The jeep was well protected even though the whole process took 5 weeks. We had another place which repaired jeeps but wouldn't take it on because of its age Thank you to this wonderful place for saving our jeep

Awesome service Scott and the whole team went over and above to fix my auto and work with my…read moreinsurance to modify a previous claim.

I had a tire that was leaking. They got me right in. They repaired it and I was out of there in a…read morehalf hour. Great people!

Excellent customer services. I appreciate that the mechanics are skilled professionals that can…read morequickly identify problems and clearly explain the options. There is no overselling. I have taken both new and older vehicles there and have received the same great service. I have also asked their opinion before purchasing a new vehicle.

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!