Three times I've been here and the clerk who is also the "manager" has spent like 10-15 mins…read morearguing with a customer. I get there's a lot of rude people but few of the times I realized it wasn't the guest it was the lady at the register. Short glasses brunette with sort of a lazy eyes. Seems nice at first but when I saw this certainly a little disabled heavy set woman complain that there was no syrup in the soda and she said if someone could come help her. The lady "manager" said she'd call someone, the disabled woman said she's been standing in line (and yes this cashier manager lady was super slow. Talking a lot and telling people things about kwik trip policy that nobody cares about. What we wanna do is pay and go. So she begins to explain the policy as to why she can't leave the register and get her ice cream the disabled lady is told she has to wait for the line to die down or another employee to come. Which took another whole 5 minutes. People are yelling at the poor woman cause she won't hurry up (the disabled lady) and even call her a B word all simply because of the lack of professionalism and customer services this employee gave. I was late to my class and wasn't able to take my exam and now have to make up for all that because of a silly attendant in Kwik Trip. I guess is happens but 3X by the same person. Super unprofessional definitely don't come here in the evening.

Kiwk Trip in Big Lake Mn.. 2 nd stop that morning to buy a cup of soup for someone sick…read more. Becker Kwik Trip just opened.. they had Mac and cheese out.. we're working on other soups ... no time to wait for it to be done.. I then go to Big Lake Kwik Trip... no soup out.. I asked if some would be coming soon.. told me all microwave were being used.. that was 10. Am.. went and got lawn mowed and trimmed.. now it's 1pm.. I called Kwik Trip big lake to see if soup was out... nope still no soup... Did then go and get her soup at Coborns... On my way home was stopping at Becker kwik trip to get the butter they have on sale... they now had 3 soups done... This for a brand new store with a ton of people coming in... awesome job Becker... I did call corporate and they were like really who cares... What happened to the kwik trip wanting all good reviews??? Customer satisfaction... all gone... Sorry for ranting... Thanks Kwik Trip Becker.. for doing a great job....

You've got to then before the station as it's 1 way in and out. From university is close off for…read morefueling. It can be cumbersome until you know the routine.

I go to Shell and PDQ stations exclusively to use my Hy-Vee rewards card. Unfortunately, at this…read moreShell, there are a few pumps at which the Hy-Vee card will not work--those would be the pumps that are on the west side of the station. Otherwise, there is nothing remarkable about this station. They sell snacks and lotto tickets inside and I think there is access to the bathroom that has doors on the outside of the building. Not much to see here, folks.

Had an okay experience here. The store wasn't the cleanest but was decently stocked. We stopped in…read moreto grab something to drink. I will say the cashier was wearing a backpack while working which was interesting but he was younger so maybe that's what they do. Not familiar with Madison to know what gas stations are nicer.

Witnessing frozen food that is cooked daily in the old ice freezer and probably has never been…read morecleaned. The bathroom is disgusting and I wouldn't even consider using it. The manager is rude and not attentive to the customers.

Absolutely wonderful experience! Very thorough, knowledgeable and trustworthy! Did an inspection…read moreon a vehicle we were considering purchasing and saved us from buying a lemon!!! Thank you so much!!!

I can not say enough about the outstanding service at Gennin's. The entire staff is friendly,…read morehelpful and above all competent.It is not only an excellent service facility it is an excellent small business. Jerry Hancock Madison WI

I highly enjoy this gas station. I can't say I've ever lived this close to a gas station before. So…read moreyes...Easy Mart Convenience you sure are convenient for me! Gas- they have it ATM w/o fees- yaaas! Quinzos- I don't eat there but cool that they have food that is not in a package! Clean?- yes! Ice for your (not my) raging parties? They have it! I haven't used their bathrooms so can't attest to those. But overall a great little gas station!

It's a fairly basic convenience store, but it's close to where I work, so it's my go-to gas…read morestation. The staff are friendly and are on a first name basis with their frequent customers. The station participates in the Moocho Rewards program, so I can accrue BP Rewards benefit and Moocho reward points as well. Their gas prices are consistent with other gas stations in the area.

This place skims my card just got charged numerous times. Do not go inside at all unless you want…read morethis to happen to you

I posted how awful their carwash and the cashier's response to it were on 12/9, on my…read moreNeighborhood.com site, and nearly 100 people replied. I'm posting most of them here: people getting locked inside, but mostly getting ripped off. Some are just posts of support. I posted my review, though here: 68 Comments Share Sorry this happened to you I hope you get your money back! I've put money in to use the vacuum and it never turned on and they refused to give me money back and said that it wasn't there's as well. I get gas there often as it's convenient where I live however I do try to avoid it. Bad customer service, always on phone, no manners, they open and close whenever they feel like it and yes that car wash has been down and not usable for as long as I've lived over here...I believe they have it posted at gas pumps that it's not in use but they definitely should have a sign posted over where it takes your money and a sign over there so this is avoided.* Midvale HeightsJamie Schultz 10 Dec 1 I've avoided that place for a long time. The employees are inattentive and surly, and card skimmers have been found on their pumps more than once...* Glen Oak HillsTom Van Horn 10 Dec Apparently, that place hasn't changed much in the 40-some years since I quit going there. The woman operating it was trying to move my outside mirrors to fit into the wash bay. The Jeep I was driving wasn't made to accommodate what she was trying to do. I told her to stop, and she got agitated and sucker-punched me in the head, knocking my glasses off. Definitely not a customer-friendly type of place, as I explained in my letter to Shell or whatever company was branded there at the time. If I had to guess, I'd say she was long gone, having died from her own bad attitude and meanness.* The Highlandsrod shaughnessy 10 Dec Agree Reply Share 6 See 1 previous reply Mary Ann Swissler You know, the way things are today, I would do it in a heartbeat. Back then, I just got on with the day, and had a laugh about it with my Wife when I got her unwashed car back to her. The gas station lady was over-the-top loony, and maybe still a little loaded from the Friday night before. In those days I doubt the police anywhere in the country would have given it a second thought. Today, we would give more attention to this kind of thing, perhaps by charging her with an assault and require some kind of treatment as a probation condition. This happened in the mid-'70s. I'd almost forgot about it until reading the original post. I can't remember whether the company responded or not, and I don't think it was Mobil at the time. Shell comes to mind, but this was more than a bit ago. I used to keep copies of letters back then, but our home burned in 1979 and we lost most of our correspondence from those days and before.* The Highlandsrod shaughnessy 10 Dec Like Reply Share 2 Around five-six years ago, nearly the exact same thing happened to me at that Mobil Station. They blamed the carwash for not working due to the cold weather. As in your case, the machine took my money and there was no indication that the carwash not working.* Hill Farms - UniversityAndrew Kessler 10 Dec Wow Reply Share 4 Me too!!!! Never went back.* RegentTrina McMahon 10 Dec Like Reply Share 2 Add a reply... Sorry that happened to you. Thank you for the heads up* Hid If you have the time I highly recommend the mermaid car wash on Odana. I think it's around $11 and they vacuum and do your windows too. All sorts of different wash options as well depending on wh I was there Wednesday (8 Dec) and the pump asked if I wanted a car wash. One would think if they know the wash to be down, yet advertise it (offering to sell a service they know they cannot honor) then it be a fraudulent misrepresentation per State of Wisconsin D i had a similar experience a few years ago, and the exit door wouldn't open. i was closed up in that little box with no response to honking my horn. i ended up calling 911 and had firemen come to my aid. the exit door would not open for them either. my car had to be backed out full of suds. the woman on duty did not want to give me my money back because she didn't like my attitude. mobil lost a regular customer as i have never returned for gasoline or a car wash.* Midvale Heightsbarbara meyer 10 Dec Like Reply Share 3 I was there Wednesday (8 Dec) and the pump asked if I wanted a car wash. One would think if they know the wash to be down, yet advertise it (offering to sell a service they know they cannot honor) then it be a fraudulent misrepresentation per State of Wisconsin Department of Agriculture, Trade and Consumer Protection ( https://datcp.wi.gov/Pages/Programs_Services/FileConsumerComplaint.aspx ). Funny how someone mentioned "they're always on the phone" as the guy behind the counter WAS on the phone and couldn't bother to say a word to me. This was my first time using this business and likely