Rhonda is exceptional! She is very knowledgeable and very helpful and personable. She really does…read morego above and beyond her job. I asked her opinion on different flooring and she was very patient with me and really helped me make decisions. This company is very fair and I really could not say enough.

Came in today, they have a very nice show room. Spoke to Victor, he took his time to educate me on…read morehardwood and give me a quote. Very pleasant experience. Have not purchased yet but based on my experience I'm considering purchasing here.

We had a room recarpeted. We walked in to look at samples, took some home, they sent someone out to…read moredouble-check the measurements, we selected the carpet/padding we liked, and made an appointment for the installation. Installation was quick and easy. Good value. I recommend going into the store rather than calling- there's usually only one person there and it gets fairly busy so they might not answer.

Go somewhere else. The process started out fine. Paul was very helpful, polite and professional,…read morehowever as soon as we wanted to move the process forward things fell off the rails. Lack of follow through, emails taking days to respond to and typos in quotes. After wasting so much time, I found another carpet and floor company that has been fantastic and got things moving and we now have gorgeous floors. Save yourself the time and frustration go somewhere else.

These guys are full service. They send a person out to measure, help you pic a style that fits…read moreyour need and/or budget, and install. They aren't cheap, so dont go thinking your calling some Home Depot wannabe. You want it to look great? Call them. I love the work they did for me.

Excellent service, very quick response. Mark did a beautiful job on laying the new carpet and…read morevinyl. Will certainly work with them again. Good hardworking people, small, family owned business, and we love the results

Rating them on communication: They communicated that they do not serve my area (Gilroy). I…read moreappreciated reply.

These guys are an amazing local choice! Why shop online or buy from another County? Buy local…read more Buy from Old Town. It is time we get off the online and support our local stores that have been here, supporting us, for years. I was happy to talk about our Salinas High connection. Having a shared local background builds trust, and that is in short supply these days! Everyone can order the floor covering we want, but the trust and caring you can feel when dealing with Old Town is priceless.

I recently had floors installed and to say I'm absolutely pleased is an understatement. My home…read morelooks like a new home! John Hill was patient, helped and explained the entire process. The two installers we knowledgeable, on time and respectful. The experience was great from beginning to end! I highly recommend them. Thanks, from Starra & Bill Hill.

Literally the best floor place I've ever been to. The staff is extremely helpful, and patient…read more(especially for a pain in the you know what, indecisive, customer like me ). We used them for the flooring on our house, and the floors of 2 of our small business. We get nothing but compliments on the floors, everything looks so great! Thank you so much John and Steve for everything, you guys rock rock rock!!

Well after reading all the reviews on Flooring Installation, I decided to go with Zion. First when…read morewe went to see the samples Marie was amazing. She was so helpful and knowledgeable on her expertise on flooring was so helpful. There was an issue with the final result BUT Alex made it right. Alex was on sight assisting with his crew to make sure it was resolve and I was a happy camper. I would recommend Zion Flooring they are dependable, reliable and always make sure you are totally satisfied with their work. Also, my floors look outstanding. I couldn't be happier.

Excellent place to get floorS done... very fast and efficient .. highly recommended.... No issues…read moreat all!

Cindy was amazing and helping me figure out the best flooring for my home. She has an amazing…read morevariety of flooring, and it is very honest on her recommendations. She's very resourceful and knows her stuff. A real professional but makes you feel welcome. She's trustworthy and kind. She's realistic without being price forward. I walked into a couple other flooring places in the area in Monterey and Seaside, they would all start with same question : What is your budget? She was more focused on my style and helping me find the best fit for my home. Don't shop around to other places come here if you want trustworthy people who will help you find the best fit for your home .

I was helped by Chris Guerrero who got the flooring and bathroom tiles delivered on time and the…read moreinstallation by Jerry Sanchez, who isn't an employee at ProSource but works as a contractor with them, he was top notch; absolutely amazing, a total pro!! He turned our simple house with carpeting and linoleum that was over 20 years old into a brand new house! We are 100% satisfied with ProSource, Chris and Jerry and will definitely go back to them for future projects! And their prices were fair for the quality of work received. Highly Recommended and appreciated!! 10 / 10 stars!!!!!

Tina and Pedro were very friendly, professional and easy to work with. We are loving our new…read morefloors. Definitely worth checking this local place out. Great selection and great prices.

Excellent prices and service. Tina is amazing. She is very responsive and has excellent customer…read moreservice qualities. The materials we put was delivered on time and her communication skills are excellent.

2 guys did the work and Dan the owner dropped by a couple of times to assess and lend a hand with…read moresome tricky trim work. Steven the lead installer had a super high sense of quality and was very particular about doing the job well. They were all respectful and helpful. Also, they were clear about when they would show up and start. No surprises - say what you'll do and do what you say - integrity. My wife and I love the finished outcome. That old worn carpet is gone.

Absolutely wonderful experience working with Floor Coverings International! Cara was stellar to…read morework with, and she was able to make this project happen on very short notice. We had family visiting for the holidays and needed to urgently replace very old carpet in the living room. Cara and her team were able to schedule the install that week, and it was fully installed in just a few hours. The installers were professional, courteous, and communicated throughout the process. The quality of the carpet is far and above what we were considering at a big box store, and for a much more affordable price. We look forward to working with them in the future, and highly recommend them for any flooring projects. Especially happy to support a local business with warm and knowledgeable staff!

Jerry's was the second estimate we got to replace our flooring after a flood. He brought samples of…read morea laminate, which I was initially opposed to, and convinced us it was a good option because of price and durability. But most important was that it looked good. We had been considering engineered hardwood but that would have cost 4 times as much. Today the installation was completed. His crew was fast, hard working, professional, and pleasant. After they left, I realized that some of the furniture was not where we wanted it and we were unable to move it ourselves. Even though it was a Friday afternoon with miserable traffic, Jerry and his son came back and moved the furniture for us. That was above and beyond. The floors are beautiful. The price we paid was terrific. We highly recommend Five Star Floors to anyone in the bay area who needs expert flooring installed. They live up to their name!

They recently re-floored my entire house, except for a couple of bathrooms, and they finished the…read morejob in three and a half days, working quickly and professionally. I was really happy with the work and when a minor issue came up a few days later, they quickly took care of that as well. I enthusiastically recommend them.