Haven't purchased my pieces and finished the transaction yet, but…read more.. From the second I walked in the door, to the moment I left, the staff was knowledgeable, SUPER friendly and polite, ready to help and assist, and a pleasure to work with. I have found certain pieces for a little bit cheaper a few other places, but based on the customer service in those stores compared to Bobcat, this store deserves your business. They have been texting with me to work things out and have been super accommodating. I am definitely pleased with all of the interactions thus far, and I will definitely be returning to them for my furniture and home needs in the future. They have a MASSIVE amount of pieces to choose from, the store is huge. Everything is high quality, and they have inventory that suites various budget brackets. Also, found some unique pieces! Highly recommend. S.O. to Alex K. She has been very helpful, hospitable and an absolute sweetheart.

Absolutely fantastic store! They have such a curated yet wide selection of quality furniture -- the…read morecraftsmanship is noticeably above what other stores carry (stylish, natural materials, lots of US-based manufacturers) and for great prices. Customer service was the best experience we've had in town. Alonzo the owner and Jered the store manager are wonderful to work with; my husband and I have been furnishing our home and Jered had an encyclopedic knowledge of the materials, configuration options, and pricing for various pieces whether we were asking him about dining sets, mattresses, or couches. We ended up finding everything from the top of our list at Bobcat and will be excited to return for additional items as we get our home set up. Can't recommend them enough!

Massive selection of material. Any price point…read more Worked with sales / PM Don... who was super flexible & accessible in accommodating my very shifty installation timeline.

We worked with Allan Padovich to purchase a new washer and needed fast delivery and installation,…read moreas we were without a functional washer. Allan gave great advice and feedback and listened to our needs. He also arranged delivery and installation the next day, which was much appreciated. The installers were efficient and professional, and we are now enjoying our new washer. We will definitely reach out to Allan with any future appliance or home needs. Thanks!

So disappointed in the customer service from this business. Zero communication from sales…read morerepresentative and/or manager after the install. Condition of our property was left in a seriously dirty state with such a strong cigarette smell left behind by the crew. Floor sanding resulted in excessive dust in every cabinet, appliance, furniture and blind (I expected some dust, not this much!!!). I called numerous times and never got a call back...just snarky emails. The product and actual install were fine, but the customer service after the fact were less than satisfactory....will not use this company again. I finally had a conversation with the company accountant who was pleasant, empathetic and did as much as her role would offer. This was a really poor experience. There are other flooring options in Bozeman.....should have gone with them.

From the owner: Gallatin Valley Carpet One Floor & Home is your local flooring store in Bozeman, MT. We take pride…read morein offering superior customer service and quality residential and commercial flooring such as carpet, hardwood, floor tiles, vinyl, and more. Our flooring options come in many styles and colors and compliment every lifestyle! We also offer kitchen and bath services, hardwood refinishing, furniture products, heated flooring systems, area rugs, and more! Don't have time to stop by the showroom? Ask about our Shop at Home service, and we will set an appointment to meet you at your home or office!

With carpet being so expensive, I decided to look for a 3' x 7' remnant for my bathroom. So when I…read moresaw the Pierce Carpet Mill Outlet sign, I stopped in. When we pulled into the empty parking lot, I thought this place was closed. Then my sister pointed out that the neon open sign was lit. So I grabbed my floor and carpet swatches and walked in. Seated behind a desk, was a man on the telephone, who motioned to me to approach. He finished his call and asked how he could help. I showed him my swatches and said that I was looking for 3' x 7' remnant to match them. He looked my carpet swatch, asked how old was this swatch. When I answered it was just a year old, he replied that it was a high-end Karastan carpet and he only sold carpet in 12' widths. I corrected him stating that actually it was Masland, and that I understood him and said other places that I'd stopped by at had remnants of varying widths and lengths. The man stated again that carpet comes in 12' widths, and then added that he didn't mean to be rude but that I had come in with a speciific request and he was telling me that he only had carpet in 12' widths. Finally I answered, "Right, that's fine. And you are rude!" As i turned to leave he called out, "i do have some remnants over here to the right ..." (just I had come in for). Of course I kept on walking while resisting a strong temptation to flip him off. It's no wonder that the parking lot is empty. No or rude service=no customers!

We were looking to replace carpet in a number of rooms. We had worked with Charles Cunningham in…read morethe past with other flooring needs. Charles explained the the pros and cons of the various brands of carpet and his knowledge helped us to choose the perfect copy for our needs. The installers he recommended did a great job, very professional, cleaned up after themselves. We highly recommend Pierce Carpet Mill Outlet and Charles Cunningham for your flooring needs.

Walked into Tom's Floor Store today and was so surprised that nobody was wearing masks…read more A tattooed lady came over to help us (which was nice) but again, no mask and no social distancing! I said something to her like "shouldn't you be wearing a mask?" And she said she'd put one on if I wanted, but then walked away and didn't come back. Honestly, I felt like if they didn't respect us enough to put on a mask they wouldn't be the kind of people I would want to do business with. We'll order our carpet somewhere else.

Had a bad experience with them on getting tile. Didn't come on time and the staff would not…read morecommunicate with me very well on when I'd get it. I've used them for many years but will not return now. There's other places in Bozeman that treat you better and are on top of things.

Floor Coverings International did an exceptional job. Nobu went above and beyond for us, finding…read morethe perfect flooring, patiently waiting for our decisions and then immediately sending a great crew out, during a time when delays for flooring are rampant. I cannot say enough about the professionalism, the quality of the product and the workmanship. I am referring them to everyone we know and Nobu will be the first person we call when we are ready for more work. You will be pleased!

From the owner: At Floor Coverings International we specialize in customizing your flooring experience. We start…read morewith your in home consultation where we get exact measurements and show you samples in your own home. Once you pick your perfect floors we manage your entire installation from start to finish and guarantee your satisfaction!

The only carpet guys you need. Amanda usually answers the phone, Cameron assesses your needs and…read moreChad, the owner, has a Phd in carpenteering, lol - I just made that up. But he's a genius when it comes to anything carpets whether it is laying them down, tearing them up, repairing, stretching, etc. Also the selection they offer is huge and they can guide you on what type of carpets to buy as they understand the characteristics of all the different fibers. Great People, and very fair prices - they are not gougers like so many other businesses sprouting up in Bozeman.

From the owner: CarpetsPlus ColorTile of Bozeman: Your Local Flooring Experts…read more Looking for top-quality flooring in Bozeman, Montana? Look no further than CarpetsPlus ColorTile. As a locally owned and operated business, we're dedicated to providing exceptional service and a wide range of flooring options to suit your style and budget. From cozy carpets and durable hardwood to stylish tile and versatile vinyl, our extensive selection has something for everyone. Our knowledgeable staff is here to guide you through the entire process, from choosing the perfect flooring to professional installation. Why choose CarpetsPlus ColorTile of Bozeman? -Local expertise: We're deeply rooted in the Bozeman community, providing personalized service and tailored solutions. -Quality flooring: Our inventory features only the highest quality materials from trusted brands. -Expert installation: Our skilled installers ensure a seamless and professional installation for your peace of mind. -Competitive pricing: We offer competitive pricing on all of our flooring products and services. -Exceptional customer service: Your satisfaction is our top priority. We're committed to providing exceptional customer service throughout your entire flooring journey. Visit our showroom today to explore our vast selection of flooring options and receive expert advice. Let us help you transform your space into a beautiful and functional environment.