So I stopped as I often do to buy gas and when I run my credit card through the pump it doesn't work. So I run it again and it doesn't work.
Now I know the card is good because there is over $2000 in that account and the card works every where else I use it, so I go inside and tell the clerk and she comes outside, walks to the pump and then begins to insult me with some garbage about how I'm doing it wrong or some similar crap. Extremely insulting manner. She starts in on me.....
So now a shouting match ensues, I leave and go down the street to Louie's Market and use the exact same card, swipe it once and fill up my truck.
I have lived outside Boyne City for 10 years now and I have always gone there for gas, diesel, propane exchanges, lotto tickets and liquid refreshments....no more. I just called Marathon Headquarters in Findlay, Ohio and told them to clean up that operation and until they do I am now Louie's new customer.
I feel no need to be insulted as a customer. They have lost me and I hope you will also consider if you want to deal with insulting people that yell at you when their card reader at the pump doesn't work and you ask them for help. read more