I called to ask about getting some work done on my home, and the man who answered the phone was…read moreimmediately rude and impatient. I was trying to ask basic questions, and instead of giving me any real information, he kept cutting me off and snapping "NO" at me. When I asked why he was talking to me like that, he suddenly tried to tone it down, but still repeated the same line: " We only do bathrooms and kitchens." If that's all they offer, fine - but there was absolutely no reason for the attitude. He could have simply explained their limited scope instead of acting annoyed that I even called. Based on that interaction alone, I wouldn't recommend this business to anyone.

terrible job bout a new house and they put the fixtures in the restroom and sinks shower has a leak…read morefaucet was broke terrible would not recommend this company i give a big f

We finally replaced our giant 65 year old picture window thanks to Kraz Construction. We got our…read moreestimate from Conrad--who seemed very friendly, personable and a good (somewhat pushy) salesman. My husband and I liked him a lot, and I'm sure he brings in a lot of sales lol. We were unaware that we would have to make our decision before he left our house because we had planned on shopping around and they were our first quote. This was very frustrating because we were not planning on making a decision that day. We went ahead and signed the contract when my husband was pretty convinced we were getting some nice discounts, and I had checked them out on Facebook and Google and read a lot of positive reviews. We had solid communication with Kraz through Conrad and we only had to wait about 6 weeks from signing the contract to getting the custom made window installed. Conrad told me this was the normal timeframe at the time of the estimate so I was happy that. Justin and Joe installed the windows and they were extremely professional, respectful and hard-working. They worked from 9am till 2pm and any time I'd look outside, they were hard at work. I was very impressed with them. Installation was definitely a five star experience. I'll be honest that it is hard to figure out the rating for this review because we had a great experience with all employees we dealt with and we really do love our windows. However, they are over-priced. Weeks after we signed the contract, we got some estimates from a couple people (for the sake of curiosity) doing other work in our home. Kraz was more than DOUBLE. They do have a three day cancellation window (which was never discussed verbally but I noticed it when we signed the contract). However, that happened between a weekend and a holiday, and we couldn't get another company out in that time. From this point on, my husband and I agreed to never go with a company that forces you to sign with them at the moment of the estimate. Live and learn. That should have been disclosed from the start--when we set up our appointment with the woman canvassing the neighborhood. We've had different estimates from different kinds of companies in our home since then (we are remodeling a couple rooms) and Kraz was the only business that had this policy (but I know there are many others). I will say though, that the windows are absolutely beautiful and they did a great job. Our house looks totally different on the outside we love the transformation. The very cold draft from our old window is all gone. All employees were very friendly and professional. Plus, we have a lifetime warranty, and I have faith that they stand behind that promise. If you are wondering if I'd recommend this company, I'd say yes...just shop around and get other estimates BEFORE talking with Kraz. And be prepared to sign the same day!

We applied for a loan in March to refinance and the VA had many conditions. We decided to repair…read moreour garage but did not have the money. This company worked with our lender to have us pay some now and pay the remainder upon release of the loan proceeds. We signed a contract in May and was told 4-6 weeks to get the materials and it would be a 1-2 day job. Six weeks was June 23rd. They came on June 26th and 27th. The garage looks great except they did not measure for the window for the garage for 3 weeks after we signed the contract. We had to point out some areas that needed new wood which was not originally not caught by the installer crew. Then we were informed that the window was not there. Upon calling the company today, we are told that 7/16/26 is when the window would be in. There is no urgency given to our situation. My husband is disabled and the improvements to our home are to help with his accessibility. We cannot start with any other work until the loan proceeds are released. We thought they cared and would be diligent and on time. The work quality is there but the consideration for others timelines(like getting things done before winter) is totally lacking. We were considering them for additional work on our home but not now.

December 2020 - EIM was hired to do about 8 projects and 4 of them involved a cathedral ceiling…read morewhich makes it more difficult to repair. Edgar determined which fixtures were defective and which ones were not and how best to proceed. I had 6 light fixtures replaced, 1 new light fixture added, 1 outlet installed, 3 outlets repaired or improved. Since we were new to this house, it was important to make sure the electrical work was done to code and repaired, as needed, and Edgar did an outstanding job! I expect that I will have more work to be done in the Spring and will not hesitate to call EIM. I have attached some before and after pics.

I hired Edgar a few times now for help with my garage electrical work. Most recently I had him…read moreinstall a wall charger for my electric vehicle and I'm so happy with how it turned out. Edgar always shows up on time and has great communication throughout the process. He is a fantastic electrician with great attention to detail and work ethic. He goes above and beyond to ensure things are done the right way! I highly recommend hiring EIM for your next project!