I know that Rex and his amazing team don't need this review... they have a much longer and stronger reputation than probably just about any other flooring company in Michigan--they're at least 2 - 3 family generations into this business.
*I heard about them through friends who had their floor done, and they heard about them through their parents, who had their floor done years and years ago, and they still love it. Rex's operation is a massively positive word-of-mouth generating company.
Just the same, I wanted to post my experiences here for your consideration.
1) I had a difficult time making a decision. Rex was very patient with me, and he even made me several batches of samples for me to examine.
2) Rex was not the cheapest bidder for the job, but he wasn't the highest either--not by a long shot. And I am VERY satisfied by what I paid for my floor.
3) Rex's crew was amazing, from family member to co-worker. They are all super nice, super friendly people who are passionate about what they do.
4) And this is a BIG one: Rex's communication is EXCELLENT. He updates me on when he'll be by almost by the hour, he always alerts me to any changes, and he is a great listener. I also feel that he is very approachable and informative about what he and/or his team will be doing that day.
This is a straight up, professional, no-nonsense company. I'd call them again in a heartbeat. read more