have used them twice now for flooring - first for new carpeting in three bedrooms and just now…read morefinished with new vinyl plank flooring in the rest of the house., I had the living room, dining room, kitchen and hallway including a bathroom done and with the same installer who did the carpet. everything turned out great, looks great, good and courteous worker and very happy to recommend to anyone!!

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

Urban Farmgirl is the best! They are always a big part of all the community events. We love the…read moremarkets that they promote. Our family always enjoys going to Urban Farmgirl!

Made the trip out to see them on one of the two weekends they were open for the month. That's…read moreright, folks, they are only two weekends a month, so check before you go. The store is very cute. It is very easy to pass by because it is in a residential area. There are no other businesses around it and the signage is pretty subtle. There are minimal amounts of vintage items. There are lots of items you can find in other stores in Geneva, etc. There did seem to be an abundance of beachy items which I didn't expect in a place called Urban Farmgirl. If you are thinking that you will be checking out lots of vintage items or updated vintage items, that isn't the case. There is some of this, but mostly new items. It's a very cute store and worth a browse.

Just filed complaint with BBB. Bought furniture delivered in Feb 2026. Not out together correctly…read morebecause was broken to start. Said they replace. June 13th delivery came to exchange. They threw new furnture out back truck onto pavement in street. Cut cloth on new furniture with bix cutter! Broke my vent cover. Left my home in disarray! Had miss work for this! Reschedule another delivery for today. Received call 2 hours before delivery tell me same unprofessional men coming to my home. Want to reschedule again 3rd time for me to miss work. Never paid for damages from. June 13th. Told via text I should pay for the damages! Said they credit my account - lie! Told me i had deal with credit company if i rerurn all together! Bobs already been paid! Ive paid credit company $725 already! Lie after lie after lie! I have video of June 13th! I am in disbelief of the games ansld run around ive recieved! Never ever do business here! Im going end up in court over this becauae i will not pay for broken furniture and continue to miss work! ​​

Worst furniture company in existence! I mean that harshly and literally. Terrible terrible service…read moreand reliability. It took a year to return a couch I had purchased that was given to me with the wrong pieces and Bob's did nothing to try to fix the mistake nor make up for it. Extremely rude manager as well who threaten me because I didn't want the couch anymore because of the lack of empathy received by Bob's. I don't recommend to anyone.

We were in town for an event and I found this place and thought it sounded worth checking out…read more We were greeted upon entry, and there was a lot of mid century modern furniture, tons of nesting tables and stained glass windows, a good selection of mirrors, some hanging light fixtures, plus a bit of vintage outdoor furniture and decor. Things were nicely arranged and not cluttered. On our late summer visit, we were serenaded by the mild sound of crickets, and it was a nice accompaniment to my browsing. I didn't pay attention to prices since I didn't see anything I had to have, but I would come by again.

Large warehouse building with a lot of beautiful vintage collectibles. Beautiful mirrors, stained…read moreglass windows, tiles, jugs and etc. a little pricey but definitely eclectic and cool. The gentleman at the front asked if we had questions. Neat place to visit and look around.

I have purchased items from this store three different times. They are honest and a great place to…read morepurchase good quality items I can't afford to buy new. Their delivery staff was also very cordial and helpful. Thank you Jams!

I saw a post on FB Marketplace for (2) chairs that perfectly match a small table I have. I decided…read moreto be there at opening the next morning to check them out. I was impressed that they were actually open at their posted hours. The place smelled clean, and items were marked fairly. You could tell many items were indeed second hand, I mean it is a used store after all. Ask anyone who has purchased second hand, and they'll tell you it is ON YOU to ensure the item is in a condition that meets YOUR needs. The chairs I bought, I knew I'd need to sink some money into to fix to *my standards*. They were $20. I then paid another $70 to rehab. I am totally fine with this! Not all people would be, but their prices reflect. Do your research, take the time with the item and then decide. They don't take returns and all sales are final. They literally have you sign a receipt acknowledging that fact. (I see zero issues with how they're running their business.) All this to say, I'll definitely be back! And to anyone new to the used shopping game, don't expect the sellers (JAMS or anyone else) to tell you the quality of an item. Unless it is NEW--it is USED. Therefore, any mention of condition is purely subjective. Interact with the item in question and decide for yourself, you're an adult (one would assume/hope). Now excuse me while I exit stage left.

Gustafson's sells cheap quality furniture and rugs. Within weeks, small tears appear at the corners…read moreof the sofas and the so-called Persian carpets reveal themselves to be nothing of the sort.

Ordered two recliners and a love seat at the end of December 2025. Was told 6-8 weeks to arrive…read more Right at the 6-week mark, they called to schedule delivery. When they showed up, only the recliners were delivered. Said the couch was still on order, but would not charge us another delivery fee when it came in. While waiting for the loveseat, there were several social media posts about the doors being closed, and no one could get hold of them. Many of our calls went unanswered. After a few weeks of this, I initiated a chargeback on my card. About 6 weeks later, they called to schedule delivery. We asked if this was the one we ordered or the display model. They said it was the display, to which we replied that we want the one we ordered. Eventually, we determined that we were not going to get what we ordered, so we decided to negotiate on the display model. We asked for $300 off, and they accepted. I called my bank to cancel the chargeback, but was unable to. Once they ruled in our favor, we told Gustafson's that we'd still purchase the display model as long as the discount was honored. Whomever I spoke with said the agreement was only for $150 off, and they never agreed to $300. At this point, we decided that we would not continue doing business with them and cut off all communication. Now, I see going-out-of-business sale signs everywhere, so it's so long now. Hopefully, others who had money there got it back before they shutter for good.

Got to select what I wanted, Javier was great and made our purchase stress free. Plenty of…read moreaffordable furniture and beds.

I wish I had read these reviews before I purchased. I…read moreshould have known when I went to the store and was ignored by every male sitting behind the service desk. NOT one even made eye contact with me. An associate from across the room came to help me.! I bought a chair and couch. They did not have couch in show room. The chair was, which I sat in. Pretty comfortable! I get this furniture delivered. Do I sit in it before they leave, NO! I did AFTER they left and what the heck, this is nothing like it was in the store it is the most UNCOMFORTABLE furniture I have ever owned. I called explained I didn't even want my money back just an in-store credit to purchased something else!! NOPE, they will do nothing! Can not return!! I will NEVER shop there again!!!

Awesome family run business. I really get the feeling everyone truly cares about the customer and…read morethe people they deal with. They must treat their own people exceptionally well. You can see it on their faces and in their attitudes. They are always willing to help. I love dealing with this company.

The shopping experience started out well enough seem like a nice guy even had prayer request cards…read moreon his counter but after the sale which I purchased multiple appliances a refrigerator side-by-side and a dishwasher when it came time for the promised delivery and install sent a delivery man that took a 20 minute dump in my bathroom in this time of pandemic , broke one of my Moms glass bowls, and during dishwasher install , He said install was missing parts ? wanted to charge me more , the very definition of nickel and dime no mention of this at time of purchase ! Cash transaction everything seems to be working but I'll shoot myself in the foot before shopping here again !