I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Would be nice if you stayed open the hours listed. Showed up at 6:53 today and the doors were…read morealready locked and you are supposed to close at 7. I needed to drop off a water sample for work, that will now need to be thrown away and recollected

The difference between "I can't" and "I won't". I had to…read moreprint one page, in color. I used the self serve computer. The print job came out wrong, poor quality, and in black and white. Six months ago I was there for the same thing -a 1 page color print job. The same thing happened. However,back then the manager was kind enough to refund me the money for the crappy print job, no questions asked. He also gave me the QR code so I could email him the document needing printing. He printed. No cost. Because THAT IS WHAT YOU DO when you are in customer service. It's called client recovery. Today the primadonna (he/him) taking up oxygen could only be bothered with handing me the card with the QR code. I asked "I assume I'm swallowing the $1 for the bad print job. He asked for the receipt, I showed him the print job. He insisted he needed the receipt. I finished my business and spoke with Ksenia, the Ast Mgr, who was very professional and informed me "a receipt isn't needed, we can look through the queue to see who used the computer last". I can't issue you a receipt is different from I won't because I simply can't be bothered or don't want to. To the kid at this store: THINK before you speak and have to swallow your words or end up appearing like a lazy Gen Z. To Ksenia, thanks for your help. To FedEx Office: if possible, be a little more selective on who you hire. Customer service is much more than looking pretty and taking up oxygen. Think outside the box, and treat others how you would want to be treated. Or how you would want someone to treat your parents or grandparents.

Went to this store multiple times, the staffs are great! I try to scan return code myself and it…read morewas not working, a young staff came to us to take the big package to the kiosk machine and did it at their end and then we are all set. I saw you can also drop off your usps mails at their stores too, which is very convenient!

Love this location and the staff is friendly, but find it hard to stay in the store longer than a…read morecouple minutes as it frequently smells like the employees are smoking inside. Very off putting!

DO NOT use this shop. They claim to handle USPS packages and they don't know what they're doing or…read morethey deliberately moved me over to UPS shipping which cost me $10 more for the package I was shipping. I had a medium flat rate USPS box. I was quoted $31.40, then told UPS was cheaper at $28.91. I went with UPS. When I got home, I double checked the flat rate cost at USPS and it is $19.15! I got ripped off. When I went back and confronted the owner, I got some runaround about how he can't give me USPS prices; I can only get those at the Post Office. Which is horse pucky, because I get USPS prices at Office Depot all the time (their system was down.) I said he owed me $10, which he refused to acknowledge. Do yourself a favor, save your money and go somewhere else.

Justin Paden did an outstanding job! He was a great communicator and truly cared for my freight!…read moreThanks so much! Highly recommended!

This review is for Mr. Alex Webyu, Supervisor at USPS, Lehigh location. I want to personally thank…read moreyou for going the extra mile for a package intended for my nephew. The package made its journey from San Francisco via USPS to Colorado (twice) over a three week span. My nephew recently moved, and by timing (luck), it was on its way back to the Englewood post office ready to be sent back to California. When I reached the Supervisor, he took the time to track, locate the package at the center and said "It will be here safe and stored for your nephew - just ask for me". I cannot thank the level of service and care from Mr. Webyu. Everything is managed through a chat bot these days, but Mr. Webyu stepped up and delivered great personal customer care. Blessings to you, Mr. Webyu, and more stars in the Yelp universe for you!

I go to this post office 5 times a week. Rick and the other counter people have always helped me…read more My issue is the carriers. When I look on the USPS web site, I should be getting mail everyday. MY carrier delivers no mail 3 days a week and then 7-11 pieces come all at once. And when it does come, it is between 6-10 PM at night. I tried to do a PO Box but it is worse, because the supervisor I had was rude and incompetent.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more

This business is awesome! They are so friendly and so helpful. Went in with a return QR code and…read moredespite the fact that they can't scan them, she said no worries! Email me the return label, I will print it and send the return. She packaged it up and everything! Only cost a dollar. Great value, as any other store would have charged me more! Highly recommend!

Super experience from start to finish. They responded quickly with a quote, scheduled me, and did…read morethe work all within a couple of days. I needed a few outlets replaced to GFCI and a grounding wire reattached. David came out on time, was so polite and knowledgeable, and completed everything we needed within about an hour. Pricing was incredibly fair; I was bracing for double what they actually ended up charging. Phew! Would recommend whole heartedly!

I use the project in Yelp and this company came up as one of the five option…read more They quoted right away online in yelp message and was able to schedule online for appointment. The technician came early and was very polite. He fix all the light fixtures real fast and then I just gave him a check as they quoted. Will definitely use them again!!!

Best customer service around. I've been coming here for years and it's been a breeze everytimeread more

My social media profile was linked to my personal identity, so I was "outed." When I entered the…read morelocation to do an Amazon return I was called sexually explicit terms with personal family issues twisted in to be as cutting as possible. I'm not fully sure why. The owner sent weird texts implying things and I wish I kept them but I blocked him during a panic attack.

I went looking for this place today and was saddened it was cleared out and empty. Just by luck, as…read moreI was traveling North on Wadsworth from its previous location, I spotted it. They simply moved to a location with much better parking and a considerably more spacious building. It's right next to the Garlic Knot and just north of Red Robin in the same parking lot. As always, Ashley handled my shipping needs in her easy going and fun approach. I even bought an owl Xmas tree there that is adorable. The price was reasonable and my stuff was expertly packed. This has been my go to shipping spot for years.

I truly enjoy The Shipping Depot. The staff is friendly coupled with efficient!…read moreNever too long of a wait and fast service. I'd like to point out a special employee, Joy! Very friendly, and willing to get my packages sent out with everything needed to ship safely. GREAT customer service. Patricia C