just now
Came in to see if they are a good fit for us. I saw the Brady Bunch Two Add Page on the home front Magazine! Marketing does work this is why we contacted Megan Lamkin.
Megan replied to my message and request, made a connection and I got ahold of Cameron Hofbauer in service.
Spoke with Cameron and communicated via email initially and made an appointment. We arrived at the dealership (which has been recently purchased by a new owner, and is under new management too) punctually and was immediately assisted and taken care of.
We are looking to purchase a new all electrical vehicle but I've yet to hear back from our sales representative that Megan introduced us too. I emailed Branden O'Hara the same day requesting the names of restaurants in the area that he has recommended to my husband and I at the time of our introduction.
Did not hear back from him, I saw him later in on the same day and mentioned to him that I had emailed him. He replied that he got busy, totally understand, no rush I told him. Maybe I went to Spam. He said he will reply and check it out. Two days gone by now still no reply. No problem just a little disappointed bc we do want to work with him.
I emailed Cameron thanking for everything he replied quickly and even mentioned that my husband was easy and clear to communicate with and great attitude. I agree.
We Will give it another few days for Sales representative to get back with us. We understand that life happens and days get busy, however nurturing the new relationships are very important to follow up with.
I am not expecting him to drop everything, but acknowledgement and or just a reply communication that email was received would be greatly appreciated.
I know I am in Sales and have been in Sales all my life. Also, there is this lady by the name Carry, another sales representative I met that day was very sweet and so was Caleb Verlinde.
Caleb Verlinde was extra helpful and greeted me on the way into the front of the dealership and went to look for Megan, since we had not met face to face yet.
Overall I am giving it a 5 Five Star because they all work well synchronized and they made us feel welcomed and at home. I would ask that this is taken in your consideration as a learning experience to further expand their new leads and follow ups.
We appreciate each and everyone and we hope this dealership continues to thrive and expand the opportunities for all staff. Thank you.
Cameron has great clear communicating skills and we had a good experience on our initial visit. I highly recommend them. Thank you to all the mechanics and service representatives that assisted us on the diagnostics and recommendations. read more