So I called San Joaquin Roofing to come do a repair and agreed to pay $135/man hour "port to port"…read moreplus materials. Two men were here for one hour, smeared some black gunk on the roof, couldn't tell me how much it would be, and then they sent me a $930 bill. I had to about turn into a Karen for an itemized list of costs, because I couldn't figure out how 1 hour of labor from 2 people came out to that. They are charging me for 5.88 "man hours." .88 hours for an operations manager to stop by and check on his guys, and who I do not believe stopped by because I checked my cameras. 1.32 hours for "preparing to come" and "clean up" after leaving. They were sure prepared, showing up without a flash light or step stool that I had to provide. 1.32 hours for driving to and from my house, 15 minutes from their location. So in total, about 4 "man hours" that occurred off site from my house. I've been explaining that they did not explain many of the fees nor include them in the pricing agreement, and they told me they'll send it to collections then. They don't care at all. They seem to think they can just add whatever whoever they want to their "hours" without any notice or explanation.

We used San Joaquin Roofers to replace our parents roof for their home. This company's team did a…read moregreat job. They showed up on time, worked hard, cleaned up, and completed the projects quickly and as scheduled. We appreciated the prompt communication we received while ensuring my Spanish speaking parents understood the process. Their website says they are faith based and we can see the difference in the quality and professionalism in their work. They also contracted a swamp cooler installer and they both coincided their schedules and executed this project very efficiently. We would definitely recommend to anyone looking to have their roof replaced and or construction project. We are satisfied with their work.

I have always had this concern with anything that has a really long warranty... Will the company be…read morethere to service the warranty or is it all just a big scam. Well, I had a roof done about 9 years ago by a company that does not exist any longer. But that company was bought by Bakersfield Roofing. That roof has a leak, so I contacted the original company, which forwarded me to this one. It was a crazy stormy weekend, which is pretty rare in Bakersfield. I left a message that stated something about how I was surprised they were not working because of the crazy weather (it was a Saturday). They never call me back. So I follow up with them, and this is really what the review is about. When I call them again on Tuesday, the owner actually answers the phone. He tells me that he thinks my comments about working on the weekends is rude and that he is entitled to a vacation. That is how it started. I explain how he bought my warranty, and he says he doesn't think that is how it works. I told him I am sure it is how it works because I have seen lawsuits about it. He keeps making very aggressive comments at me, and when I try to respond (in a nice way, trying to get on the right foot), he cuts me off and says he is not going to argue with me. He did this like 5 times... Makes and inflammatory comment, I begin to respond, and then he cuts me off and says he is not going to argue. Then he started asking me if I did something to the roof, and I said, just go look at it. He finally does, which takes way longer than I would have expected. He did some kind of patch or sealing according to the tenant and is supposed to call me back and explain what is going on. He never does. I call him a week later and he made some excuse about HVAC people needing to seal things anytime they are up there (never heard that one before). Blah blah blah, he kept making weird excuses and speculating on what happened. I just want it fixed so it does not cause damage to my property. Bottom line is that even if his work is good and he is knowledgeable I would never work with a person that is this difficult to communicate with. At this point I think he still thinks he does not owe me any warranty service, so let's hope nothing else happens. Adding this after his response: This is exactly the response I would have expected from Jerry. I don't have a problem ordering or paying for work. I have a problem with vendors that are rude, call me names, and like to start blaming everything else before they even get to the job. You can tell from his response that Jerry doesn't understand that my issue is that he is rude, difficult, and unprofessional.

I called for an estimate for re-roof Before my 28 year old roof starts leaking. Jason arrived 2…read moredays later at time promised. He assessed condition, gave me brochure for products they use and provided a fair estimate the next day. Their crew of 4 craftsmen arrived 10 days later completed the entire job (single story home) in only 8 hours spread over 2 days. The crew was very respectful of my property and completely cleaned up the job site. The owner (Jerry) even payed a visit at the end of the job which i thought was a very professional and classy thing to do. The other thing which is impressive is Protec roofing is based in Bakersfield and my home is in the Tehachapi mountains which is about 58 miles away. The roof looks OUTSTANDING ! Thanks Protec roofing.

Look no further for your roofing needs, these people are the best! They replaced all of my roofs, 6…read moreof them. Mike and Michelle are truly amazing people and worked directly with my insurance company. If they didn't have my back my insurance company would of swept the floor with me. They absolutely know their business and relieve so much stress out of yours. On top of all that they are professional, reliable, and honest. My roofs look beautiful and I am HAPPY! Donna B.

Mike came to check my rental. He was great! He took pictures, explained in detail and even patched…read moreup on the same day. I will definitely use him in the future.

Honestly I was skeptical because I've had to get repairs on my roof before and they were expensive…read morebut Roy went through everything with me and made all the prices make sense and I just have to make payments instead of paying all of it up front. It was such a relief since the rainy season is coming and the roof looks so good too. They're gonna do my mom's roof next. I'd recommend them to anyone!

Easy experience from beginning until the end. On time, professional, provided a proper print or pdf…read moreof a quote, the final billing matched and the job was done properly. We had 2 shepherds on it for 3 years and never experienced any issues. You have to clean it twice a month w/a deoderizer and it's perfect.

Josh and Jason from Crew1 did an amazing job installing my new artificial grass. Professional,…read moreefficient, and the results look fantastic--I couldn't be happier!

From start to finish the experience with diamond ridge was superb. Alex kept us up to date through…read morethe process, even while we were out of country. We had complete trust in him and the team to get the job done. Even with unexpected findings like multiple stacks of shingles, a pre existing wood shake roof, and some water damaged boards, they offered a fair price and fixed it like new. The new gutters installed also look great!

Awesome customer service. Prompt and responsive. Provided us with helpful pictures to share with…read moreour HVAC service providers for potential repairs that were affecting our roof. We appreciate you and will be sharing your info with anyone else in need of an excellent experience. Joseph and Stephanie Crisostomo.

Great people to work with and provide great service. Good communication. Love supporting our…read moreveterans!

Hired this company to remodel our bathroom. Guy named Chad came over to take a look at our old…read morebathroom. My wife and I discussed with him the type of bathrrom that we want. He took measutrements and a couple days later came up with a quote and contract that we had to sign. Company asked for a 1k deposit and work began. At this point we have yet to receive a copy of the signed contract so I contacted the company and spoke with Porter who furnished me a copy via email for expediency per my request (hard to go through the emailed contract, however, as opposed to a hard copy). To make the story short, construction of the new bathroom was done at their estimated completion date. To our surprise, however, there was no glass enclosure. When Chad came over for the walk through and to collect the balance payment, we asked why glass enclosure was omitted. He said that's how some bathrooms are constructed, but it's not what we wanted per our initial encounter. For one thing, the old one that was torn down had glass enclosure. He replied, "Well, we satisfied the contract". We ended up paying over 31k that we thought was inclusive of the glass enclosure, but ended up hiring another company to install it. I'm partially to blame for not examining the contract closely (lesson learned), but then I'm not familiar with construction lingo. Makes me wonder why contract was not delivered promptly. There seems a lack of transparency on their part.

Highly satisfied. I had them come and clean my roof today. Great crew. Friendly. All of the…read moredebris is gone and they cleaned everything up before they left Took photos before and after of my roof, as they cleaned, and showed me when they were done I will be having them back every spring to clean off the leaves and debris Highly recommend!! Reasonable pricing

Very satisfied!! Gilbert and his crew were on time to give me the estimate as well as for the…read moreactual job. Showed me pictures of before and after the job.Left the work area as clean as it was before the job started.I highly recommend Rooftops USA !!!! price was reasonable as well!!!