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    Bourque Heating & Cooling

    3.1 (8 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bourque Heating & Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Bourque Heating & Cooling Photos

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    8 years ago

    Inexperienced technicians, changing of parts, convincingly charging the customer due to there incompetence,

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    8 years ago

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    South Shore Heating & Cooling

    South Shore Heating & Cooling

    (21 reviews)

    Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.

    I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

    Bourque Heating & Cooling - hvac - Updated May 2026

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