The work was great. I tested for leaks three days after replacement. No leaks! The service was on…read moretime, friendly and caring. They fixed a star crack in my other car with insurance paying 100%. They did all of the work with the insurance company too. The price was slightly lower than my quote.

My old 2003 Chevy Suburban with 200K needed its first new windshield. First place wouldn't do it…read morebecause of the age of the vehicle. Went to Precision - fair price, excellent service. They even vacuumed and cleaned up the car - many thanks. Looking for another 200K out of this windshield.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I paid $112 for 3 rock chip repairs. I feel like thats a lot but the cost of the winshield…read morereplacment cost is more. But now I have a crack because of another rock chip hit it. So I dont think Ill do that again. Ill just wait to replace the whole dang thing now. But everyone was nice and on time and they came to my house so it was fine. Typical windshield replacement cost (C300) Without insurance Basic aftermarket glass: $700-$900 OEM (Mercedes) glass: $1,000-$1,300 ADAS camera recalibration (required): $200-$400 Total: $900-$1,500

Vey kind, extremely helpful and knowledgeable. Great prices. Would highly recommend. They are very…read morefriendly.

If you want a business that is all about QUALITY and CUSTOMER SERVICE, you will be ABSOLUTELY BLOWN…read moreAWAY!!!!!!!!! Will always return with any issues when back in town. After a 9.5 hour drive from Arizona and a rock hitting the windshield, causing a small chip, we found ourselves at You Know Us Auto Glass. The chip was rather small and we were assured nothing needed done but they would be more than happy to repair this minor chip. We were amazed when they said they would feel wrong charging for such a small chip and we even got a pen/stylus and a keychain flashlight. Thank you so much for making us feel like family and the genuine care!

I just watched a customer go off on the manager, Tawny, after she was clear concise and repeated…read moreherself several times. Dude was ridiculous. Claimed he was going to call corporate and complain. She was awesome and the way she handled it was so professional. I'll come back again any day. Great service on top of it.

UNRELIABLE! I scheduled my appointment 11 days in advance, then received a voicemail late the day…read moreprior to my appointment saying that they automatically rescheduled my appointment three days later than the original date because the windshield didn't arrive. My questions are....... WHEN DID THEY ORDER IT? and WHEN DID THEY KNOW IT WAS A PROBLEM? I couldn't even call them to get an answer because I first heard the voicemail at 4:56pm and they close at 5pm. I tried calling, but the automated voice menu took too long and hung up on me at 5pm.

Okay, so my fathers 1995 Acura legend had the power window blow out today. We weren't sure what to…read moredo so we stopped in to see if they fixed power windows and they do, but they can't get the parts... So Will(the tech) didn't charge us a thing to pull off the door panel and we were able to check it out to see if it was really the issue.... He said if we can get the parts it's 75 bucks for the installation. I have the feeling he will see us very soon to finish the job! Great customer service. Thanks Will!!!

Outstanding service!!! Had a rock go thru my windshield on my way to work. They fit me in and…read morereplaced it fast so my day wasn't ruined. Highly recommend.

This place is great. Craig does a fantastic job, and is a super nice guy. Straight to the point and…read morehonest. I'd much rather come here to support a small business, than go somewhere else.

Walked in expecting to pay something to get a rock chip repaired but was told my car insurance…read morewould most likely pay for it. So I contacted my insurance (Geico) and they approved everything. I got the chip repaired on the spot and was out of there in 15 minutes without having spent a dime. Easy peasy!

I've had several windshields replaced through this location. Always friendly and helpful. Great…read morework. While waiting for my windshield, an elderly gentleman came in. The manager and a tech went out and spent 20-30 min trying to help him. Not because they were trying to sell him a windshield, but simply to help him out. This impressed me! Great work guys! Thank you for making the world a better place.

This is now my second time coming to this place because my insurance has a mutual contract with…read morethem or something so they trust them so I figured I would go again and not even a week later my glass cracked again and apparently this is something that they do cover when it's caused by impact. I was already hesitant to come back here because last time I got my windshield replaced by them I had to come back and get it replaced again since it was poorly installed and cracking from a stress crack. Not even two weeks after that, a rock hit it and it cracked and they told me they can't replace that without getting paid again (see previous review). Now that I go to get it replaced again at the same exact location, not even one week later a rock hit it and it cracked so I'm starting to think they must use some type of cheap glass that is not best because this shouldn't be something that I have to deal with every time I get my glass replaced and have to continuously pay more and more to them for. I've been driving for 15 years and never had this many problems with the replacement of a windshield in my entire experience until I've gotten serviced done at Satelite.

These guys were half the price as safelite repair. They were about 7 days out for scheduling but…read morefor the price it was fine. The techs were friendly and kind and they completed the front windshield in about 40 minutes or so. Highly recommended for Utah.

I LOVE this place and I highly recommend using their services for all your glass/windshield needs…read more From the admin staff, to the owner and installers, they'll ensure the best service with the best quality work & products. They were quick to check me in and brought my car right into the service area. I went home, thinking it would be a minute and got a call shortly after. The owner even fixed another issue I was having with my window panel, and I didn't even ask him to do it. I can't say enough good things about this place! Thank you so much again for your great work! #AutoGlass #Sandy#Utah #Best #Service