I tried this place out on a whim with my 2 year old. It was a rainy day and they had a preschool playtime scheduled. We almost had the whole place to ourselves which was nice. There are two different rooms the kids can play in, but even my 2 year old was able to push open the door from one area, walk across the lobby, and enter the other area on his own. If you have multiple kids or wanderers, this was a safety concern to me because the lobby has easy access to exterior door and parking lot outside. It's December and the inside was SO cold that I kept my toddler in a sweatshirt while he played and I even kept my thigh length Columbia jacket on. In terms of cleanliness, I definitely think this place was lacking. I'm not sure how they operate, but my son found a dusty old balloon tucked next to a bounce house and ran around with it. There were also a lot of popped balloons stuck in the crevices of the bouncy house - another safety issue if you have young toddlers who like to put things in their mouths. If you have kiddos in the 4-7 range, this might be a reasonable stop for you if you're not a germaphobe. But younger kids may be disappointed and older kids probably won't care. We won't go back any time soon. read more

Went as a family & had another great time here. Good indoor option for a hot July day. Appreciate that parents get to bounce free with their kids. Megan took our phone reservation and was extra nice & helpful. (I love when you are talking on the phone with someone you can tell is smiling) Nicole supervised our jumping time & actually played with my kids!!! Customer service gets 5plus stars!! read more

BounceU Chesterfield - Indoor Playcenter Near Me - Chesterfield, Missouri

We had my daughter's 3 year old birthday party and she loved it. The staff was very helpful and would keep checking on us to make sure everything was satisfactory. My wife and I afterwards joked about how we didn't have to do anything and that everything was taken care of for us by the staff. Also, it's a great place for parents to bond with their children because they can also play with them. We will definitely be having an event at this location in the future! read more

Have been here for several birthdays now. Same formula. You hot one room of acivities for the first half hour, than another one after that and then a your pizza and cake party or whatever you prefer. Always fun for the kids. Keeps them active and busy in the hopes that they will be tired later. (They won't by the way). But give it your all. Good Bday party joint for the kiddos. read more

So we went for a 5 year old birthday party and we were not permitted coz we were late. They still had 10 minutes left but the person at reception was like " You would take 5 minutes to do the paper work, and I don't want to put you through for just 5 minutes of play time " . So we didn't get to even see what it looks like. Also I would never do a party there. The party Co coordinator was not a good host. She distributed cake to everybody but me. When I went near and asked, she makes a face before saving me the cake, since she had wrapped up serving cakes. My child was clinged to me and the party host didn't even talk to make a child feel friendly. Although it was an orchestrated party, the people who work there do need training in customer relations, it should be not that commercialized. I am sure never to go back there again read more

The reason I give this place only 3 stars is because I had a three year old and a one year old with me and was charged for the one year old to be able to go in, but there was nothing for her to do. If charging for toddlers, there should be age appropriate activities for that age separate from the big kids so there is less chance of them getting very hurt. I will say that I think the fact the an adult is free and able to join the kids on the bounce houses and such so that they can help their kids is great, though! I also think the service was great. The workers were very wonderful and good with the children. read more

I took my son here for a birthday party, so I can't really complain about the value, seeing as how I didn't pay, but my almost 2.5 year old had a GREAT time, as did all the other kids at the party, ranging from 1 to probably around 7 or 8 years old. They have a pretty cool system of moving the group from room to room to allow for multiple parties but keep the play areas private as well as refreshing the scenery for the older kids. The staff took pictures and posted them on the party room tv to see during drinks, pizza, and cupcakes which I thought was pretty cool. The equipment was in good condition and pretty clean (well, as clean as those bounce house types of equipment could be). I'd definitely consider taking my son here to blow off some energy during the cold winter months. read more

A good spot for kids birthdays (mainly age 3-7ish). Their biggest strength are the employees. The young ladies there always seem to go above and beyond and do a great job at taking care of all the details. read more

We had our Girl Scout party here and the kids had a fabulous time. The staff was super helpful and really engaged with all the kids. I called and booked the party over the phone and it was super easy. All the girls loved all the activities in both Bounce Rooms. I will definitely be having my next party here!! Super Fun!! read more

My niece had her 7th birthday party here and she loved it. The staff are so fun and very enthusiastic. They really know how to rally the kids. The bounce house was fantastic. I highly recommend having birthday parties here. Great for kids between 5 - 13. read more

Terrible birthday party experience. We spent over $450 for kid's birthday party. It supposed to be 1-hour bounce and 45 minutes party time (including pizza, cupcake and "open present"). Open present part is the most important and the most exciting part of the party. For the first one-hour bounce time, we probably only had 45 minutes. People gathered together in the lobby little earlier than the party time, but registering and watching tv instructions took about 10 minutes. We spent only 15 minutes at most in the first room. We spent 30 minutes in the second room, which is good. Then in the party room, the guy who served cake/pizza for us, totally forgot the "open present" part. 5 minutes before the end of the party, he asked us to pay the bill. When we questioned about the "open present", he said he forgot to ask if we want this. Of course we want this. We had been waiting for this for the whole time! Then he said the next party group is coming, we have to get out of the room. Terrible experience!!!!!! Would never hold a party there. The staff is not professional. They're overbooked. Each party group has to get out of the room a little ahead of time to let the next group in. Each time it feels like "you have to go, go, go, just go, the next team is coming, go to the next room, or go out of here, your time is up". Terrible terrible experience!!!!! Other than the $450, they also they charged 19 dollars for the photo they took. First the photo sucks, half of the face, weird angles. When you log on to the photo website, all photo are sized 20kb, so you can imagine how blur the photo looks like. Everything's overpriced, not worth it at all. Don't host the party here, don't ruin your kid's birthday!!! read more

Attended a birthday party last evening with my son which was really fun. Very clean facility, friendly staff and very organized party. Every kid had a blast !! Super cool party read more

Wow!  What a great experience we had at Bounce U!!  From the minute we walked in, they took care of everything.  Our 2 party hosts interacted with all of my guests and made my daughter feel extra special.  They even wrote down a list of all her gifts, which was great that I could just watch her open them!  Kudos to all of the staff members for being so friendly there and making sure we were satisfied!  All of our guests were commenting on how great the party was.  My daughter can't wait to go back next year.  Thanks, Bounce U, for a wonderful birthday that we will never forget! read more

Yesterday, April 24th 2014, I called Bounce U in Chesterfield and left a message wanting to reserve a spot for my son for Friday April 25th at 10:00 am for the preschoolers playdate. The website did not allow me to reserve a spot for my son online. The option for the preschool play date was not available in the online form. I decided to go anyway because on their website it showed they would have a 10:00 am playdate available in their calendar. I had a Groupon that was going to expire in the end of April, so I went with my son. Once we got there I explained to the manager that nobody had called me regarding my voice message and I wasn't able to get an appt. online. She let me in and pointed to one of their rooms. When I went in, I noticed that all the kids had been there for while. I asked one of the teenagers that watch over the kids if they had started early that day, and she said yes... they had started at 9:30! This meant that my son had missed 30 min of the one hour play date. What amazes me the most is the fact that the manager at the front desk didn't say a word about the early start, she just punched my card and pointed to the door for me to go in. When I bought the Groupon I paid for an hour and not 30min. If a business wants to have more customers through Groupon, they should be a lot more organized. I left the place 30 min. later after arriving there because the allotted time was over. The impression that I got is that the place is poorly managed and doesn't know how to handle the big crowd that Groupon brings. I will request that Groupon reimburse one of the visits since I was only able to use 30 minutes of the 1 hour session. I am very disappointed and I most likely will not return to this place. read more