The good: *Easily walk to the wharf, the mall, great…read morerestaurants and museums *All staff members were helpful, kind and professional *Good price for the area The bad: *Hotel needs an overhaul Run down rooms , bed was creaky, toilet struggled to flush Food for breakfast was very disappointing

It's everything a hotel should be so long as you do not expect luxury. The staff is friendly, rooms…read moreare comfortable, well-appointed, and clean. One and only one complaint: nowhere do they tell you that parking is $60 per night. In fact, it's a valet-only service that provides a daily receipt of $0 and then they whack you. I unexpectedly got hit with $180 in fees, plus tax and service charge. That's really poor, and it's the only thing keeping this from being a five star experience (for what it is).

This mini bookstore is very convenient if you are in need of a new passport photo. I came here to…read morethe passport office which ia right next door in order to get an irgent passport. Unbenounced to me, the photo that I provided did not qualify, so I had to rush to get a new passport photo. The price for the photo was priced slightly higher, and I understood it is for the convenience. They also have a cafe, and I ordered a cafe latte while I was here. The cafw also has a few pastries and snacks They have tables and chairs outside on the brick sidewalk, which made for a relatively stress free experience. The folks who helped me with the photo was cordial, and there was literally no stress involved getting this part of the required photo done.

Sophia and T (the workers) have always been kind to me in my time as a customer there- I think…read morethere is a respectable price as long as you are a GW student- the pistachio bread, scones and other pastries in general are always moist and they are great for what you get. They are open , welcoming and as homey as it gets on Foggy. I highly recommend and it is a must as a GW student or visitor. Anyone who regulars there would tell you the same, I hope.

We utilized the Metro transit system for the majority of our transportation needs while visiting DC…read morefor a long weekend. I personally adore this system, which I have used for multiple visits since the 1980s and found to be easy to navigate, convenient, and very affordable. I prefer it over other options to get from point A to point B when visiting DC. We purchased Metro cards and reloaded them as necessary during our stay.

The metro system is such a convenient option to access the sites in DC. It's so easy to find…read moreparking, grab a ticket and and avoid the traffic, congestion and parking in DC. The all day pass is such a bargain if you are looking for a way to see multiple locations and get in and out of the city with ease.

Not a trustworthy no good communication It can miss up your…read morebike scooter or whatever you give him to repair

Good customer service. However I feel like their work quality has dwindled over the last few years.read more

The location of this JW Marriott is stellar! We could walk to almost all the sites or pick up the…read moreOld Town Trolley that they provided credits to take and get a free shuttle to the monuments and Smithsonian Museums. Upon welcome we received free Trolley tickets for one day and some food credits, probably based on our Bonvoy Status (we travel all the time). The price for a room I guess because of the multiple conventions in the place was excessive. I think for a room, not a suite, it would have ben $750 per night during the week. I thought that was a lot so we used points, and the 1st night they had not held our King Room for us, and despite being our anniversary, we had to sleep in a double room and move the next day. Unfortunately, the double room was quiet, and the King Room had an adjoining door and we heard every little thing from the room next door. I would put this down one point, but the service, staffing and helpful Concierge made this place really nice for us.

I stayed at this hotel during the Washington Monument America 250 light show and fireworks…read more It is a decent hotel in a great location. I'm not sure it's worth the price without the location, the hotel staff weren't particularly friendly or accommodating, and although the rooms were nice, certainly not luxury or as well kept as other JW MARRIOTT locations I've been to. As an Ambassador with Marriott, I was pretty dismayed that I was misled about my room type and sort of dismissed when I could have been in a more front facing room. Not sure I would stay here again unless I wanted a specific view of the George Washington monument.

I took it from nyc to DC on an overnight bus. I. Think that's the best way to avoid traffic. I…read morethought it was a good experience. Drops right off in the train station. I brought a pillow and sat by the window so I could sleep. I didn't see a power outlet near my seat on the upper deck. But I brought an extra battery which I would recommend. This was a smooth trip! Drivers were nice as well.

I guess this review will be more about the actual bus stop than Megabus in general. Like most will…read moresay, when dealing with Megabus, definitely remember that you get what you pay for. If you set low expectations, then (hopefully) you will not be too disappointed. While I have not frequently used Megabus, I really appreciate that DC's Megabus stop is actually inside of Union Station. Well, it's on the uppermost level of the station, but you get what I'm saying. From my understanding, many Megabus stops typically are located in random parking lots and on sidewalks next to busy streets, so there is a little comfort knowing that you do not have to deal with this in DC. Maybe, you'll have to deal with this for your return trip. Also, since this stop is in a station, passengers will not be greatly exposed to the elements, like rain or snow. I thought Union Station had adequate signage for getting to the general bus departure area and knowing in which line to wait for the bus. If there is any confusion, this station has an attendant to ensure you wait in the correct line. Since the station has a monitored line and designated parking spaces for specific buses, the line moves in an ordered manner once the bus arrives. This is a much better option than having a massive crowd where the majority of folks are trying to get on the bus at the same time. While I do not anticipate taking Megabus on a regular basis, I think it's a great option (at least in DC) to take a last-minute trip. Something like doing DC-Philly by bus, and Philly-DC by train might be a great option if you want to save a few bucks and can book your tickets in advance.

First time on a long-distance Amtrak ride, from Chicago to NYC, when my flight was canceled. This…read morewas on regular coach seats; roomettes were sold out. The trip was quite reasonable: it got the job done and the comfort level was better than expected, despite a full train. Most passengers were considerate (except for one family that played a TV show loudly on a cellphone; an annoyance that reflected more poorly on them than bothered people sitting more than two rows away). I also liked it that my car at least had a faucet for dispensing drinking water, and a good supply of cups. On a long trip, staying hydrated is important. (I am not sure if all cars had water dispensers though.) My only complaint is the bathrooms -- they got increasingly dirty over the trip. Towards the last quarter of the trip, one of the bathrooms became unusable because it looked like someone peed on the floor. I don't think he (or they, if it was cumulative) did it on purpose; the toilets are very small, and on a rolling train, it's easy to miss. Fortunately they were other bathrooms that remained, not clean, but at least usable (for gents). Oh, even though the ride is called "Lakeview", you only saw a lake (Lake Erie) for about 1 minute. The rest of the trip was land on both sides, except for crossing rivers. No big deal; most of trip was night anyway.

Acela was completely filthy on both legs of our roundtrip. On the way back, the toilet didn't even…read moreflush. It was worse than you regular train. The bathrooms were filthy, the windows were filthy, and the train compartments were filthy. Why do have someone collecting trash during the trip when it would be better to have someone regular clean the train compartments?

We had another fantastic day at the Washington DC Marriott at Metro Center. I stayed here with a…read moregroup for work a couple years ago and this year I brought my family back. Our flight arrived at 11 AM and shortly after landing, I received a text that my room was ready. We were able to go straight to our room upon arrival at the hotel before noon, which was amazing. The M club is open all the time. They have soft drinks, cookies and other snacks available pretty much all the time. They also had a happy hour from 4:30 to 6:30 and breakfast in the morning until 9 AM. This was wonderfully convenient and I loved that the M club was open on the weekends. The M club was filled with families on the holiday weekend. The fact that the M club is open on the weekends is one of the reasons I choose this hotel over the JW nearby. As part of your stay and their destination fee, we got a free ticket to the hop on hop off Bus plus a $15 food and beverage credit in the restaurant. We didn't use these perks, but it was nice to know that they were options. As a platinum guest, I was also able to get a late check out for our late flight today out and that was wonderful. Everyone was super friendly . I love the convenience of the Starbucks in the lobby and just a few short steps from Metro Center, Metro stop. They also have an indoor pool. The beds in the room were comfy, and our room was serviced by housekeeping every single day, which I feel like is a lost art and was very much appreciated. The room had a refrigerator and Keurig and there was a microwave and ice machine in the hall. I will most definitely return.

Cleanliness & convenience are the two most important things to me when selecting a hotel, and the…read moreWashington Marriott checks both of those boxes. Conveniently located at Metro Center Station, we were able to get around D.C. easily, even without a car. We'll definitely be returning to this Marriott the next time we find ourselves in the nation's capital!