TLDR: Absolute candy store for adults with an unbeatable selection, though inventory accuracy and…read morephone service can be annoying. Walking into Total Wine literally makes me feel like a kid in a candy store. The selection is massive-spirits, wine, beer, sake, plus a walk-in humidor and cooler. Everything is super organized with clear signs, and their app even guides you right down to the exact aisle and bay number. The staff is great about roaming the floor to offer help, and I love seeing the little employee pick/recommendation cards on the shelves. They also have sampling stations, wine tasting classes, and an in-store bottle chiller (though the chiller takes a bit, so grab from the cold section if you're in a rush!). A few minor gripes: 1. Inventory accuracy: The website sometimes says a bottle is in stock when it isn't (though staff always double-check backstock to be sure). 2. No special ordering: I wish they could special-order rare/specialty bottles upon request. 3. No fresh citrus: It'd be super convenient to buy fresh lemons/limes for cocktails right here instead of having to pop over to the Aldi next door. 4. Cell service: Phone reception gets super spotty and choppy toward the back of the store. Parking in the shared lot can also be a bit chaotic during peak hours. But overall, it's a spot I get giddy visiting and I always walk out with way more than I came for!

I've always enjoyed shopping at Total Wine, especially at the Pasadena location, so I was excited…read moreto find another store close to my new home in Northridge. Unfortunately, the customer service at this location has been disappointing. During my visit this afternoon, I needed help finding a few items. Staff simply pointed me toward an aisle, but the products weren't there. There wasn't much effort to assist further or help locate them, which made the shopping experience frustrating. The selection is still excellent, and I'll continue shopping here because of the convenience. However, I'll likely stick to online ordering with curbside pickup since it's a much smoother experience than shopping in-store.

Open parking lot in a safe area. The store has your general items, chips , cookies , snacks and…read moresodas. Has a great assortment of wines, IPAs, beers and mixed drinks. Staff is friendly and they do sell lotto tickets but cash only for the lotto. Otherwise they take debit/credit card with no minimum or charge

Would be a 5 star but this the second time they don't keep up with there hours . Says open til 11pm…read moreon Sunday and it's 10:20 and they closed . Disappointing

Ever since I moved here years ago this has been the best liquor store…read more Billy is always keeping up with stock and brings in new items. He'll sometimes bring my requests too. They recently got new windows and it just gave it an uplift from the front. Due to Covid there was plexy glass keeping Billy safe but now it's down and after 4 years it makes it look refreshing at check out.

Always reliable. Guys who work there are chill. Not much to say other than 5/5! Thanksread more

Not often I hit this location…read more Friendly service. Allocated bourbon is hit and miss. Always clean. .

Rude staff everyone hates their jobs. Prices are a joke everything is way too expensive compared to…read moregrocery stores. Place looks run down

This is my absolute favorite place to enjoy authentic Jamaican food as well as shop for my favorite…read moreitems to cook. The food is absolutely hands down the best in the city never tasted food better. The place itself is extremely clean and well put together and the employees are extremely nice and friendly. The prices are reasonable and the portion size is nothing but love. I will always come here to shop and grab a bite to eat. Get there now you won't regret it.

The worst experience I had it was a service dinner for my mother in law and the meat was born and…read moredry no presentation on the rice the worst catering I had I call to talk to the manager and he was so rude I will definitely will not recommend this catering to one

Great customer service the manager was so helpful! Came here looking for Sarti Rosa after finding…read moreout it's available in the states, knowing it's been sold out everywhere we came anyways. The entire staff was super helpful with the whole process! Will be back again

I would not recommend this location based on my experience. I felt that I was treated differently…read morebecause of my race and appearance, which was both disappointing and concerning. Hospitality should be extended equally to every customer, regardless of their background. As someone who owns several restaurants, I understand the importance of treating every guest with respect, professionalism, and fairness. Unfortunately, the manager at this location did not demonstrate those values during my visit. I hope corporate takes customer concerns like this seriously and reviews how guests are being treated, because no one should leave feeling judged or discriminated against.

Great store. Great prices. I get all my tequila there. Staff is very knowledgable…read more. Also the score and Irish whiskey are very complete. Go and try it out.

It's tradition to play Black Friday poker at my buddy's place down the street. I always stop here…read moreto stock up on booze and snacks before the game. The staff is always friendly and helpful. They used to be Green Jug Liquor and I have been a customer since the 70's. Good selection and decent prices.

The other review sounded like a 5th grader wrote it so I will do my best to write a better one…read more.. This liquor store is more than that it has been the same owners for as long as I can remember, I frequent this place allot and they know what every customer wants when they walk in the door and I've seen them give kids free candy lots of times when they come in with their parents.

I had a winning Lottery scratcher ticket and I stopped by to exchange it here. The store was busy…read moreand the cashier was hustling as fast as he could to take care of the waiting customers. Despite the pressure he was very nice and quickly handled my transaction.

Love this place! I came in trying to track down a rare beer for my dad. The person working behind…read morethe counter immediately knew what I was talking about. He said he believed he had been out for awhile, but decided to check in the back anyway. Sure enough, he found 2 bottles from an order that no one had picked up. Score for me! He was extremely friendly and helpful and said if there was anything I was ever looking for he could help me out. That's the type of customer service I love! (I just wish I remembered the gentleman's name). I'm just glad I live down the street. I now know I can just walk on over and pick up a good brew.

Great selection amd better service. Peter is fantastic and knows how to take care of his customers.read more

This liquor store has a new owner & he upgraded the liquor store. They are still remodeling it. You…read morecan tell the owner cares about his business, because he upgraded the lighting, ceiling, the refrigerator doors, the chairs outside, he put grass outside to, he also put a new sign on the liquor store, he also installed a lot of flat screen t.v's. The ambiance is dope: I love the music they have on. They also have a variety of products and lowered the prices on a lot of the items. Overall 100 out of 100 Pros: Clean location A lot of parking available Seats to scratch tickets A lot of people win the lottery here Respectful workers & best of all a great owner I will post pictures of the flat screen t.v's They are still remodeling it.

Rip off here, they overcharge randomly, bought 2 tall cans, went the next today and suddenly there…read more$4 more, nope