Keeping this short and sweet but very lucky to have this shoe and handbag repair shop in the desert…read morefor when I'm visiting as they do a great job here! Definitely wish I had this shop back home, because I can't tell you have often I've needed leather repairs or stitching work needing to be done. We brought one of my loved and heavily used coach purses here because one of the straps was coming off from the purse due to the thread finally coming apart. I love this purse and didn't watch to scrap it, so I was desperate to see if someone could fix it. Here getting my purse fixed and properly was super easy! Prices were reasonable and the timeline for turnaround was quick. The father and daughter duo had my purse fixed and back to me good as new in no time! Definitely would use this shop again and highly recommend them. We love a local mom and pop shop, and this is a great repair store in the desert.

Review Title: Found my "Sole" Mate for Shoe Repair near Palm Desert!…read more Since moving to Palm Desert, I've been on the hunt for an amazing shoe and leather repair shop, and today I finally found the best in the desert! I brought in a favorite pair of Italian slip-on dress shoes that were in desperate need of a "tune-up"--the elastic was completely shot. I stumbled upon Ragus Leather Shop and Shoe Repair, and I couldn't be happier with the experience. Gustavo is a true craftsman. He is an incredibly nice man, honest, and his prices are very fair. Being a Real Estate Broker, I spend a lot of time on my feet and I'm constantly walking through properties, so my shoes take a beating. Finding someone who does high-quality work with a warm and friendly smile is a game-changer for my business wardrobe. I'm so impressed that I'll be bringing all my leather goods here from now on--especially a very special suede coat that belonged to my late father-in-law. I wouldn't trust that sentimental piece with just anyone, but I know it's in good hands with Gustavo. If you need quality work and honest service, look no further. Highly recommended! THANK YOU, Gustavo! I truly appreciate the great work. Arthur (Arturo) Cervantes Broker/Owner/Investor PROPERTIES, INC.

Great sevice. Great prices. Walking into his shop is an experience in itself. I have never seen so…read moremamy shoes and purses in my life. He has racks of purses being repaired. And he has a ginormous amount of shoes lined up for repair. A very friendly gentleman who really knows his craft. Love this place.

My daughter bought some used boots online, with the pictures suggesting the heels would need…read morereplacing along with adding rubber half soles. After the boots arrived by courier, I found some reviews about this shop and popped in the next day. Ian looked them over and agreed with my initial thoughts. He gave me a timeframe, and an estimate and I left the items in his hands. When I came to retrieve them, they required some touch up work. The boots came out great and I am excited to see my daughter's reaction when she sees them. I will definitely come back for any repair work in the future. Ian does other things besides shoes too.

Good location. Always find parking. Sadly, I went today and I saw a closing sign. They are down to…read morejust the jewelry. They're offering phenomenal deals. 80%.

We found some things online that we wanted to try on. First we went to Saks and found out that a…read moreskirt that we liked would be $400. When we asked about what we saw online, they told us "That's Saks off 5th. We're not affiliated with them." At least one employee was willing to give us directions (two blocks away). When we went in, we were expecting a Nordstom's Rack experience, but Saks Off 5th was way better than that. Lots of room to look around, everything sorted by brand, and very helpful staff. The woman who helped us took 15 minutes searching for a skirt that we described, and we finally found it. $49. Saks Off 5th will now be our favorite place to shop.

Mike is by far the best shoe cobbler in the Coachella Valley. Experience, quality and value!read more

Dishonest, swindler. Straight up crook. Sole replacements had to be glued one week after work was…read moredone. Was told my jacket zipper was replaced with new one. Wasn't. Same old, broken zipper.

Quality repair and fair prices. He can make purses, luggage, and shoes look like new.read more

Rolando charged me an exorbitant amount of money up front to add flat heels and toes to 3 pairs of…read moreTory Birch sandals. He justified it by saying that the sandals were 'very expensive' and he would clean them up as well and make them look 'brand new'! When I went to pick them up, he couldn't find them and made me go into the back room to find them. When I did, I immediately noticed that they had not been cleaned and looked terrible! I asked him why he didn't clean and polish them as promised, and he angrily snapped at me and told me that I hadn't paid him enough to do that! When I reminded him how much he had charged me to both repair and clean/polish each pair, - which he promised to do - he did not apologize but told me to either wait an hour or come back 'next time' and he would do it. I had brought two more pairs to have him repair, but instead told him there would be NO 'next time', took the shoes and I walked out! It was clear that he not only based the amount he charged me by the cost of the shoes (not the job), but he conned me to justify the total cost by lying to me that he would clean& polish them to make them look ' brand new''. As I told him as I was leaving. I was 'Very Disappointed' and I would not be back. I do not recommend this business if you want to be treated fairly and honestly!

I lived in the desert for years and thought I had seen everything... until the day I watched a…read morepoodle shop at Louis Vuitton on El Paseo. Not walk by. Not peek in. Shop. This wasn't just any poodle either. This was a fully groomed, cloud-like creature with a level of confidence most people don't have. The kind of poodle that looks like it has opinions about fabrics. It walked into the store like it had an appointment. There was a brief pause at the entrance... a moment to take it all in... and then a slow, deliberate stroll past the displays, as if deciding between classic monogram or something a little more understated this season. And the best part? No one reacted Everyone just... accepted it ..... As if this poodle had been there before. As if it had a purchase history At one point it stopped near a display.... looked up ever so slightly, and I swear it gave off the energy of "this one, but in a different color." I didn't see what it left with, but I have a strong feeling it wasn't empty-handed. Only in Palm Desert do you find yourself watching a poodle casually browse Louis Vuitton... and somehow, it makes perfect sense.

Came into this location during my vacation and the attitudes were unreal. I know I am a latino…read moremale, but trust me. I can afford these items. The selection was small, but I am currently in the market for a certain bag. The value of this store is not like others. I have been treated way better at other locations. Shame on you LV Palm Desert!

I love Hillis Furs on El Paseo. She had a fur salon next to…read moreme on Palm Canyon Drive in the 1980's. I had my store there from 1982-1989. She sews all her own fur coats in little 1/4 " pieces, it's a ton of work that is so detailed! My favorite Christmas present came from her store. Every morning as I walked by her shop on the way to mine I would stop and admire the full length Russian and Canadian Lynx coat with a matching cloe. It was so beautiful! I had tried it on and it was so soft and luxurious and I felt wonderful just wearing it. The price tag was $40,000 which in today's economy would be $105,000. Imagine my surprise when I opened the present on Christmas morning to find such a wonderful present. I love furs. At the McCullum Theater Muse party last year I was talking to the buyer for Saks Fifth Avenue Furs and she said furs are still quite popular and selling well.

Jeannie Hillis of Hillis Furs took my full length mink coat in to repair one area of separation…read more She told me that I had not promperly stored the coat and charged me $2670 (an outrageous amount) to repair it. She returned the coat to me with several new openings, did not repair it, told me to donate it and did not return my money. She then wanted to sell me a new coat. I had the coat repaired by a reputible furrier and the coat is once again beautiful. When I contacted her offering to pay her $450 for her trouble, but to please credit the balance to my charge card, she called me a liar and told me to take my business elsewhere, then she hung up on me. I will let you decide whether or not you want to do business with this woman.

This place is the great! Second time coming here and service was great! I came to get some shoes I…read morebought at a thrift store repaired and they made them look like new! Super fast too! They were ready a week after dropping them off! They put new soles in them and made them look beautiful! Thank you! As always 10/10 :)

Quick turn around for my boots I needed to repair. Will be going back to get them cleaned and…read moreshined. The lady who assisted me was also very knowledgeable and gave me tips to take better care of my leather boots