BEWARE!
I went to this establishment (Affordable Designer Consignments) to put up for consignment only six dresses & one pant suit, which were either new or like-new, and dry-cleaned. After handing out the form that was provided to me listing the garments to the lady in charge, I hung around for a bit expecting to be informed about their pricing protocols, or anything else I'd need to know re their other procedures, etc. The attendant was anything but informative while inspecting the garments. Finally she said that it was not necessary for me to be there anymore; so I asked if she was supposed to complete the list (which was short) that I handed her with whatever relevant information, so that I could get a copy of it. She just said that she would tag the clothing at a later time, and that, if I wished, I could go thru the racks in order to have an idea of how their pricing was done.
After six or seven weeks, not having heard from them, I called to ask about the status of my clothes; and the lady said that only one of my dresses had been sold and that I had a check there of my 50% share. I then asked how or when I was supposed to know when anything of mine is sold. She said condescendingly that it was indicated in the contract--that people are the ones responsible for calling every month-- but that "people never really read the contract". I said that the so-called contract, which is only a one-pager in large letters, only says that "checks are issued the fourth Friday" but no mention that people should call at that time or any other time for that matter.
At the end of the third month, I called requesting if I could have my property back, and asked how they would handle that, if they would pull them back from the rack and I would pick it up. She then said: "you are the one that needs to do that - go thru the racks and get them" - "that if she were to do that for everyone she would not have time to do her work." That to me sounded to say the least rude and demeaning. So I went to get my garments and one of them was missing (a new Sun dress that even had their tags on it). She told me to call sometime the following week to see if the dress had turned up. I then asked that if not found I could be somehow compensated for it, like have a comparable item from the store. Then she said, of course not, that would be other people's property, that the best she could do was to give me a donation form for tax purposes. It was like saying: It's OK to lose your dress, but we have to respect other people's property." As suggested by her, I called the following week and spoke to another lady in the store who didn't know anything about the lost dress and said she would pass on the message to "Linda" who didn't bother to return my call.
If you value your possessions I definitely do not recommend doing business with them, as they are impolite and unprofessional at best. read more