Customer service over the phone sucks. The store manager on Sat, May 24th sucks.Not helpful at all.read more

I had never been to this location, but I will never go back! I was treated soooo rudely by the…read morecashiers. A floor associate had told my friend and I that there was a promo that if you buy one pair of shoes, you get the second one 25% off. I did think it was weird there was no signage about this deal. I was buying my daughter a present but then I saw a pair I liked as well, so I thought maybe I would buy the second pair. As I was about to check out, the woman in front of me just had one pair to buy. The cashier told her about the special and asked if she wanted a second pair and the lady said no thanks. Then the cashier said well what if I offer you 50% off And she still said no. While I was waiting, I was wondering if I was going to get the same offer. When I got up there she didn't say anything so I asked if I could get 50%. She said no because that was only offered because she didn't already have a second pair. I was so confused, I nicely stated that it didn't really seem right and I'd like the same offer. She then asked the other cashier (not sure if it was a manger,) and I'm not kidding, she looked me up and down and said, "not for her!" I was in shock. I was about to leave the store without anything, but I wanted the shoes for my daughter so I at least got those. However, I have never been treated so rudely at a store and will NEVER go back!!

Illegal needy there at 8 pm, the door and website said close at 9pm. This unbelievably rude…read moreemployee opened the door and said we're closed and slammed the door shut in my face. Meanwhile there were 5 other parties walking around shopping. I went in anyways and continued to look for the items I drove there for. Absolutely disgusting and rude. Don't ever shop at this location.

My son and I went to purchase new shoes and we went to Shoe Palace on Northern. We walked in and…read morethere was only one other woman inside of the store and two employees just standing behind the counter chatting. No one greeted us or asked if we needed any help. We continued to walk around the store and still no one said a word to us so we left. I don't know what is going on with businesses today but it just seems to be the policy to ignore customers. I will not give my business to anyone who ignores their customers that bring them business. It's right down rude! So, if you're ok with rude to no service this place is for you other than that do not buy from Shoe Palace.

I live Litchfield Park, AZ but rather go to Surprise location than Goodyear,AZ. Maybe because it…read morenew but the Surprise location is immaculate. The Manager and the employees ask if you need help finding anything all smiles. Everything's in order and neat. There's nothing better. Because of this I'm definitely spending more money. Keep up the great work. I'll be in weekly!!!

Such a huge selection. Jam packed with stuff yet organized. So fun to look through, I highly…read morerecommend this tjmaxx!

Are you a shoe collector? High end sneakers that are hard to find? This may be the place for you…read more Over the holidays you might get lucky enough to catch their t-shirts on sale. Never their specialty shoes. Some over $1k! They also have a barber shop in the back. Two young men were just finishing up getting their hair done when we were visiting. They seemed satisfied.

Just received a haircut from Noah the new barber, he did an awesome job, great welcoming service!read more

I have so many complaints it's hard to know where to start. Read to the end and I'll tell you where…read moreto go instead. I've been in this shop three times. Each visit, the staff, including the owner, acted as if helping customers was an inconvenience. Just not welcoming or friendly. I've heard the same canned sales pitch every time: "These look great, they're our most popular, they sell out quickly. Jody, order some more." Then Jody replies, "I tried, we can't get them." It doesn't sound pushy until you've heard it over and over , then it absolutely is. First visit: I stopped in to look around. No greeting. No offer of assistance. Nothing. Second visit: I came to buy. I have a difficult right foot, and the owner seemed visibly frustrated. He said we needed to go up a size. I told him they were slipping and too big. He gave me a heel pad and said, "That's as good as it's going to get with your foot," and insisted they were fine. He also sold me an orthotic insert I later found on the manufacturer's site for half the price. The heel pads peeled off the moment I put my foot in the shoe. When I returned them, Jody actually wrote on the credit slip: "Too Big???", question marks included. Completely unprofessional. Third visit: I went back to use my credit. Same cold vibe, no greeting, no offer to help. When I asked for a shoe in my size, Jody said, "I don't think we have them," then came back empty-handed. I asked for a different color -- she got it but clearly wasn't thrilled. I tried another style that apparently ran small, and instead of offering to grab a larger size, she said, "Yes, they run small," and stood there. I had to ask for a larger size. To top it off, she and the owner (they are a couple) were arguing in the back room -- loud enough for everyone to hear. Then when another customer who had just purchased a pair of shoes politely said she'd just like to look around, they flatly told her, "No, we're closed." Not "sorry, we're closing up" or "please come back tomorrow." Just no. Now that I've finally used my store credit, I'll never go back. If you want real service -- friendly, patient, and professional -- go to the other store in Surpise on Grand Ave. The owner there runs several successful stores, and the staff actually want to help you. With a smile.

I wish I could give negative stars. this business is such a scam. Went there and bought orthotics…read moreand didn't notice they were $150 and she charged a credit card fee. I looked up the same insoles online and they cost $64. Her and her partner refused to refund me even though it was within a few hours of buying them. Needless to say I will not be returning and really do like to support local business but not this one. Horrible experience. Expensive lesson.

I had ordered a shirt for my daughter in the morning and headed to the store that evening to pick…read moreit up 15 miles from my home. At pick up I was informed my order had been cancel and that I should have received an email. Checked my email no email was received and my account has my current email on file. I asked to speak to a manager. A woman manager approached me, I explained what occurred. She was beyond rude. She advised me no one had told me to come to the store. I will no longer be shopping at Kohls.

I arrived at 9am. I had a question, so I walked up to the returns desk, where two employees were…read morelaughing and talking. As soon as I approached, they gave me an annoyed look and didn't say hello or good morning. I was holding my amazon box and one of the employees just said "that goes to the left of the store, sorry."

Everybody is really nice and helpful at this store. I love that they have more than just shoes, but…read morethey do have a great selection of sneakers to choose from. You can find great selection of shirts and hats to go with your new kicks! Great prices and some sale items to choose from.

The Shoe Palace is located in the Arrowhead Towne Center shopping plaza. As a name implies, it…read moresells sporting shoes and plenty of namebrand clothing for activewear Shared parking lot.

As I was shopping at this location, I heard a horrible crashing of merchandise and immediately…read moreheard someone either laughing or crying. Once I proceeded to check out @ Register #2, I inquired about the incident because I saw the individual involved crying and being led to the front to sit down as she was bleeding from her head. I asked the Cashier - Briegia, if the lady was okay because I saw that Briegia was assisting her in the matter along with a couple other employees. She indicated the lady had fallen and cut her head. I commended Briegia for being so ginger in assisting the lady. The professionalism of Briegia's efforts should be noted. By the way, the store was very clean and organized. I will definitely will be back! :)

Nice Burlington with a clean store and friendly staff. It is newer so the selection is still…read moreworking its way up.