First, Boston Scuba is owned and operated by Jim Sullivan, a local guy who sounds (slight Boston accent and local knowledge) like he grew up in the area and seems to know everything about the Boston Harbor waters. All of his staff are warm friendly helpful people who really want you to enjoy diving. Captain Pat, the guy who drove the boat during my open water dives, knew the history of every interesting harbor island we past. Jim and Pat are two guys you just want to hang out with after a dive, maybe grab a couple beers and shuck scallops with. I had never had a freshly shucked scallop before and that is what we got to do on during my first dive because a certified diver (not one of the students) that was on our excursion was willing to share...it seems divers are like that). It was truly an incredible experience.
Second, Although the dive shop opened a couple years ago, his business has been around a number of years. I asked him about it on the boat and they supplement the dive shop with commercial maritime business during the week. So the business has a history and seems rock solid. In terms of the diving instruction, not only is Capt. Jim a great instructor but he has picked a group of people who are phenomenal which includes Jim Hicks, a highly skilled technical diver and British Military veteran. I have talked to a few people about diving courses they have taken and it seems nothing compares to the quality instruction we got from Jim Hicks, Andy, Carmen, and Wayne (I think his name was Wayne. Jim Hicks was the lead instructor. He is gregarious and fills his lessons with personal stories. He says he not "politically correct" but even when he made comments about things that might not be so, he really just craking a joke and he ends up coming across as a caring respectful guy who loves diving and wants everyone to have a safe and fun experience. He WILL call on you in the small class to answer questions but he does it in the "good teacher" way, helpful and respectful. Bottom line, you better read the book they send you...took me 3 weeks of nights and weekends. And you really need to take the self administered tests in the book (oh and yes, write your answers IN THE BOOK).
Third, for the hands-on In the pool session, they divided up into two groups of 4 and I was in Jim Hicks's group. There were few things I had a tough time with...I had trouble with the 10 minute water tread...they spoke to me and had be relax and float, which got me through it. Then, I broke the zipper in my wetsuit and they went an extra effort to help me with it. Finally, I panicked during the mask removal in only 4 feet of water...and Jim got me through it with personal "in my face" instruction which I really needed. If it was some college kid or some resort part-time tourist instructor, I do not think I would have gotten past it. If fact, I think I am good at the mask removal now!
Last, in terms of cost, it was a little less expensive than the dive shop that was closer to me and others I saw in the internet. For the pool dives, all the gear was great (not that I have that much experience yet, but it seemed great to me)... except for the 3mm pool wet suits. Those really take a beating between the chlorine and novices like me breaking the zippers! So expect a hole or tear here and there...they are just for the pool dive and you wear them really just to understand them. The wetsuits for the ocean (open water) dives are like brand new. And they really know (and use) the equipment they sell in the shop. About the same as anyplace you'll look for new on the internet. Jim Hicks explained you really only need to buy the mask, snorkel, and fins and just rent everything else for while...maybe consider buying when you become more experienced. I thought that was cool..made me want to buy from them since I did not feel like I was getting a sales pitch (and even though he said to buy a cheap snorkel, I bought their expensive one).
Bottom line: if you want to learn how to dive correctly and safely, use these guys. If your a diver and want to know about Boston Harbor, they know all the dive sites because they dive them. Do your research. If you go with them, you will NOT be disappointed.
P.S. I wrote all of this because I really really had a great experience and am just still so excited after my open water dives and got my certification, I just had to let others know about this place. read more