We purchased some beautiful furniture from an estate sale, but it had a noticeable dog odor from…read morebeing in a home with pets. Since one of our children has a mild allergy to dogs, we needed the furniture professionally cleaned as soon as possible. DiTucci's Carpet & Upholstery Cleaning was able to work with our schedule and come out quickly. They did an excellent job cleaning the furniture. Highly recommend their service!

Our oversized sectional sofa, with multiple cushions, hadn't been cleaned in many years. Its…read moreoff-white/cream-colored hue was dull and greyed and adorned with several small stains. Greg ably took care of the challenging task of getting the equipment up through bushes, onto our 2nd floor balcony, and into the living room. He worked hard scrubbing all of the numerous upholstery surfaces. The end result was a wonderful vibrant white sofa that looks almost new. I liked my telephone interaction with Bob DiTucci when setting up the appointment, and we are completely satisfied with the results of Greg's upholstery renewing work.

I needed my dining room chairs cleaned after 8 years of heavy use. They came out looking like new…read more Easy to schedule, great communication and very very fair price. Will use them again!

Had a leak in my basement and my wall-to-wall rug was soaked. Carlos responded to my request…read moreimmediately and was at my house within an hour. Carlos was responsive, responsible, courteous and so helpful. He left two large fans to dry everything out, and we spoke the next day to confirm all was good for him to pick them up. HIGHLY recommend them for great service, a reasonable price and exceptional response time.

My carpets were filthy after years of neglect, I thought the only solution was to get them ripped…read moreout and replaced before they were presentable again. Fortunately Marc came by after some initial consultation by email and was able to spend a few hours with a large machine. (I advise not being in any work from home meetings during that period of time because it's loud) After pre-treatment, he worked on each room with 12 gallon tank of clean hot water and dumped out gallons of filthy black water that used to harbor all the dirt and grime baked into the carpet. I've used Rug Doctors before but the level of clean is significantly different with the expensive machinery Marc had on hand. After he was done I felt comfortable walking around barefoot on those carpets, which is something I couldn't say beforehand at all! You really get what you pay for.

Marc was great - super responsive on scheduling. I had to switch times to a little later, and he…read moreshowed up right on the dot, did the job in the time he said he was going to do and now my carpets are sparkly clean!

I do not recommend this company. I have used them twice. The first time was fine for one small…read morerug. We just used them again for a larger project, and I am very disappointed. POOR CUSTOMER SERVICE - I called to order a rug cleaning before the deadline of a discount promotion I received by text. I spoke with someone who answered the phone, who said the head person was out but I would receive a call back. I never did. - I called back the following week. I set up a pickup date, and I mentioned the discount code I was sent via text as I am in their system. - This discount code was not honored. I failed to notice when I paid the bill because our home is under construction, and when I called back to remind their manager she denied that I was ever sent this. When I explained that I couldn't have dreamed up such a code and it was part of the reason I gave them my business again, she still refused to honor it. - When she called to let me know about setting up the delivery, her tone and her comments were accusatory "arent you reading my emails, I have tried to reach you". I apologized, but she proceeded to say "we cant store your rugs here" - again in a very accusatory tone. The email oversight was my bad, my intention was not. As anyone who has had to go through a renovation knows, details can easily get lost when you arent living in your home space. If you are looking for a company that honors their promotions and has professional customer service, go elsewhere. Boston Rug Cleaning is not your place.

I had this website bookmarked for months before finally accepting that my ancient inherited…read moreoriental rugs needed professional cleaning. My friends, my pulmonologist, my coworkers, they were all like "wait, you don't clean your rugs?!?" And I said "I vacuum them" and "I got them from my parents and they've never sent them off to a rug cleaner." Yelp reader, I was wrong. You need to have a professional actually CLEAN your rug. And so, I finally did. Boston Rug Cleaning was fantastic. Reasonable prices, rugs were done in about 2 weeks, good communication, and very pretty rugs- with no weird chemical cleaning smell. Also, it's like those ASMR videos of people cleaning filthy rugs and you're like "it was red this whole time?!" That's how I felt when the rugs came back and I unfurled them from their paper casings. The colors are so vibrant and evenly tufted. I feel like I've grown out of my family's incorrect conviction that wool rugs don't need deep cleaning - they really do! My lungs are happy! The weird smell in my house when we've been gone for a week is also gone! Anyway, it's work to move all the furniture away and roll up the rug, but definitely worth the effort (you need to sweep under there anyway, guarantee it). The company will pick up the rug but if you have a car it's not hard at all to take over yourself and save some $. They're on Rte 9 and parking was no problem- they also helped move the rugs in and out of the car. So happy with the service!

Lechmere Rug Company turned out to be a great place for us to purchase an area rug. We found a…read moreremnant that looks perfect in our living room and there was also enough of the remnant for a matching runner at a very reasonable price. Patrick, our salesman, was very knowledgeable, friendly and made several wonderful recommendations based on our decorating requirements. The delivery personnel were also great at their job,installed our rugs with precision and made sure they were placed perfectly. We would definitely recommend this business for your carpeting needs.

Bought a comfy white 7' by 12' rug here a few days ago and have been enjoying it since! Patrick was…read moreknowledgeable and patient as I decided on a material and size. He gave me a three-day estimate (which was already a rushed job) and ended up having the rug finished the next day. They also custom cut rug pads for extra cushion. Would highly recommend this place for simple, high quality, no-frills shopping and service. NB: this place is in Medford now, not Cambridge. Google for address.

Thank you Jason for the excellent service and friendly chat! Having recently moved cross country,…read moreour old Room & Board arm chairs and loveseat (15+ years) were in dire need of cleaning. I reached out to Jason and he responded immediately. After sending over photos, he provided a very reasonable quote and scheduled right away. I was so impressed by the level of service and the output on the steam cleaning... everything looks bright and clean again. So glad I found South Boston Carpet Cleaning and I'll be calling Jason again for all my upholstery cleaning needs!

I spilled bright pink nail polish on an area rug and Jason did his best to get it out - it's barely…read morenoticeable now! He also cleaned the couch. He was timely and very communicative. An added bonus is that he is friendly and personable. I had two other companies "ghost" me and now I'm happy they did because I found South Boston Carpet Cleaning. Pricing was very reasonable as well. Highly recommend!

We had three area rugs cleaned, and the gentleman who came out did a fantastic job! We were so…read moreimpressed with the quality of his work, his professionalism, and the prompt service. A big thank you to the entire team for your excellent communication, quick response, and fast turnaround. The whole experience was seamless from start to finish. Highly recommend!

I dropped my rugs off about 6 or 7 months ago. I had totally forgotten about them. They called me…read moreto see if I still wanted them. Not only did they not get rid of them, they delivered them to me in another state and took a cash payment just for the rugs. No delivery fee...nothing. The two men who delivered the rugs were so kind and nice. I highly recommend this company to everyone who needs rugs cleaned and top notch customer service!!

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Capone is the best, super trustworthy and knowledgable. I called to ask their advice on a new rug,…read moreand he could've easily tried to sell me on carpet cleaning, but instead was super transparent and said the cleaning probably wouldn't fix the issue. He took the time to give me advice at no charge. Great guy!

Our first time using Capone Carpet Cleaning and we couldn't be any happier with the friendly…read moreservice and quality workmanship. We had 2 large dhurrie area rugs and 3 dhurrie runners cleaned and they look like brand new. We dropped them off at their location and they were ready in the date given. Highly recommend Capon

They came and cleaned a white couch upholstery, very thoroughly, quickly and efficiently…read moreHighly recommended, excellent service! Well worth the price.

Amazing start to finish--did a sectional sofa and three area rugs. GREAT attention to detail, and…read moreeverything looks brand new. It was easy to schedule online which I loved. Paid $440 for all of it and it took several hours, so I really think this is a great value--charges are by item!