Statewide Cleaning was on time, polite, and efficient. They did a great job, and we're very happy…read morewith our freshly cleaned carpets.

I needed my dining room chairs cleaned after 8 years of heavy use. They came out looking like new…read more Easy to schedule, great communication and very very fair price. Will use them again!

My carpets were filthy after years of neglect, I thought the only solution was to get them ripped…read moreout and replaced before they were presentable again. Fortunately Marc came by after some initial consultation by email and was able to spend a few hours with a large machine. (I advise not being in any work from home meetings during that period of time because it's loud) After pre-treatment, he worked on each room with 12 gallon tank of clean hot water and dumped out gallons of filthy black water that used to harbor all the dirt and grime baked into the carpet. I've used Rug Doctors before but the level of clean is significantly different with the expensive machinery Marc had on hand. After he was done I felt comfortable walking around barefoot on those carpets, which is something I couldn't say beforehand at all! You really get what you pay for.

Marc was great - super responsive on scheduling. I had to switch times to a little later, and he…read moreshowed up right on the dot, did the job in the time he said he was going to do and now my carpets are sparkly clean!

I fell in love with a white wool rug two years ago and just couldn't stop thinking about it, and…read morewhile I don't let anyone wear shoes in my apartment I have a Goldendoodle. Right, a dog who loves the outdoors and can't take his shoes off! I bought the rug anyhow, and after a year I noticed that one side of it looked gray in areas, then I had the "aha" moment that it was where my pup likes to lie. I moved a year ago and just flipped the rug around and bought myself some time. Last month I decided to move again, and looked around to see if this rug was available in a material I could clean at home? No, wool only. I just assumed that sending a rug out for cleaning was hundreds of $$, and that was why I was thinking of calling it a lesson learned and just throw it away. I happened to see a post on NextDoor from someone asking about rug cleaning, and narrowed it down to Boston Rug and Kennedy Carpets. I get up early so I am often emailing at that time, and sent a message to both with details on the rug, size, etc. Received a message from Bahman with all the details, as well as a 20% offer for mentioning "cute dog" (the cute dog on his website is his dog). I said I was moving in a month and would get back to him when I had more details, and when I did, someone came and picked it up the next day and it was back a week later (earlier than expected!!!). I was so anxious to see it when it came back, but was rolled/wrapped up so nicely that I knew to leave it that way for the movers. As soon as I was in my new living room, I unrolled it and it is LIKE NEW!! Hooray!!!! Thanks to Bahman and his crew, I have what looks like a brand new rug again. Thanks so much to them (and the cute dog)!!

I do not recommend this company. I have used them twice. The first time was fine for one small…read morerug. We just used them again for a larger project, and I am very disappointed. POOR CUSTOMER SERVICE - I called to order a rug cleaning before the deadline of a discount promotion I received by text. I spoke with someone who answered the phone, who said the head person was out but I would receive a call back. I never did. - I called back the following week. I set up a pickup date, and I mentioned the discount code I was sent via text as I am in their system. - This discount code was not honored. I failed to notice when I paid the bill because our home is under construction, and when I called back to remind their manager she denied that I was ever sent this. When I explained that I couldn't have dreamed up such a code and it was part of the reason I gave them my business again, she still refused to honor it. - When she called to let me know about setting up the delivery, her tone and her comments were accusatory "arent you reading my emails, I have tried to reach you". I apologized, but she proceeded to say "we cant store your rugs here" - again in a very accusatory tone. The email oversight was my bad, my intention was not. As anyone who has had to go through a renovation knows, details can easily get lost when you arent living in your home space. If you are looking for a company that honors their promotions and has professional customer service, go elsewhere. Boston Rug Cleaning is not your place.

Bought a comfy white 7' by 12' rug here a few days ago and have been enjoying it since! Patrick was…read moreknowledgeable and patient as I decided on a material and size. He gave me a three-day estimate (which was already a rushed job) and ended up having the rug finished the next day. They also custom cut rug pads for extra cushion. Would highly recommend this place for simple, high quality, no-frills shopping and service. NB: this place is in Medford now, not Cambridge. Google for address.

Amazing customer service and selection. The installation was also top notch. We needed to carpet…read morethe staircase to our third floor walk-up in Southie which seemed to be built without a level a with no regard for the laws of physics. Pat helped us pick out the perfect pattern and the (extremely professional) installers worked some kind of magic. Stairs look amazing. Always great to find a locally owned family business you can trust.

Very professional and did a nice job cleaning our couch. Jason was friendly, easy to communicate…read morewith, and offered flexible scheduling

Thank you Jason for the excellent service and friendly chat! Having recently moved cross country,…read moreour old Room & Board arm chairs and loveseat (15+ years) were in dire need of cleaning. I reached out to Jason and he responded immediately. After sending over photos, he provided a very reasonable quote and scheduled right away. I was so impressed by the level of service and the output on the steam cleaning... everything looks bright and clean again. So glad I found South Boston Carpet Cleaning and I'll be calling Jason again for all my upholstery cleaning needs!

We had three area rugs cleaned, and the gentleman who came out did a fantastic job! We were so…read moreimpressed with the quality of his work, his professionalism, and the prompt service. A big thank you to the entire team for your excellent communication, quick response, and fast turnaround. The whole experience was seamless from start to finish. Highly recommend!

I dropped my rugs off about 6 or 7 months ago. I had totally forgotten about them. They called me…read moreto see if I still wanted them. Not only did they not get rid of them, they delivered them to me in another state and took a cash payment just for the rugs. No delivery fee...nothing. The two men who delivered the rugs were so kind and nice. I highly recommend this company to everyone who needs rugs cleaned and top notch customer service!!

I hired K-A to clean my 2 sofas and 6 dining chairs. They came quickly and did a great job…read more When they saw the mess my kids had made of the dining chairs, they were hesitant to clean them because they weren't sure they could do a good job. I asked them to give it the best shot they could and they ended up doing a great job. Two thumbs up to K-A! I'll hire them again.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

Capone is the best, super trustworthy and knowledgable. I called to ask their advice on a new rug,…read moreand he could've easily tried to sell me on carpet cleaning, but instead was super transparent and said the cleaning probably wouldn't fix the issue. He took the time to give me advice at no charge. Great guy!

Our first time using Capone Carpet Cleaning and we couldn't be any happier with the friendly…read moreservice and quality workmanship. We had 2 large dhurrie area rugs and 3 dhurrie runners cleaned and they look like brand new. We dropped them off at their location and they were ready in the date given. Highly recommend Capon