I've been to this place many times for all types of issues. Service had always been top notch. The people are friendly and know what they're doing. It's nice to find a trustworthy place and these guys are legit. Charlie, the owner, is a really nice guy. Also, be sure to talk to Joe. He knows his stuff and speaks fluent English (if you find it hard to get past the language barrier) read more

Boston Auto Tech - Auto Repair Near Me - Boston, Massachusetts

This auto repair shop has changed a new name under Vu's modern auto repair! A New owner with high skilled modern tech has helped my audi s5 to get things done perfectly with the fair cost ! No hidden fee or BS ! I came to others places back and forth many times but they didn't get the right diagnostic. I like Vu a lot and would recommend everyone who wants an honest auto tech ! They can help you! read more

So after 10+ years, 3 cars, $$$$ spent here, I'm finally done with this place. I came here in August 2016 for a complete brakes job with 40K on the car. Entire cost was $700. I thought it was a little steep, but I trusted the owner and the shop. Fast forward to Sept 2017, I was told my front brakes were 75% worn out when I was getting an oil change at the dealership, 55% rear. Car had 57K miles. I took it to another independent shop and they confirmed the same thing. How is this even possible??? I know a lot of factors can lead to brakes wearing out sooner than they should, but after 17K? When they installed it, they said these were "premium, top of the line" brakes. Stupid me for not asking further questions. Thinking back, I remembered seeing generic colors, like green or white, on the brakes' boxes. No brand names on them. They could've put on cheap brakes and charged me the premium price for all I knew. I took the car back to BAT a few weeks later. There was no explanation as to why my brakes worn out so early. No apologies. It just so happened that I also just missed their "one-year warranty" on the brakes...by one month. The foreman Duane gave me a quote of $330 for the front brakes replacement, pads and rotors for both sides, and a new caliper on the driver's side. After some negotiating and how he "waives" the labor and "they're not making any money", I got it down to $284. I spent two weeks looking at other places for quotes. I got prices in the 300-400 range. At the end I figured it would be cheaper to bring the car back to BAT for the $284, as well as the familiarity with the shop. I called Duane scheduling an appt to bring the car in. Within 5 minutes of hanging up, he called me back saying the original quote $284 wasn't correct. It turned out when he did the quote, the computer did not took the rotors into account or something, showing the cost as $0. So with everything, the real quote is $457. Hahahahaha, WTF?? Not only is this shop incompetent or too stupid to read an estimate, I finally realized they're scammers too. This is the highest quote out of all the shops!! Totally finished with this BS. Sad thing is I have friends/family who go here. I'll make sure to tell everyone NEVER to come here again. Not sure what the hell happened over the years, but now they're ripping people off. About a week after all this I took the car to a 3rd shop so they could inspect the pads and rotors again. It was confirmed that the pads came directly from Advanced Auto Parts selling for $15-20 a pair. NOTE: They sell Interstate batteries for $150+, not including $15 installation fee. Interstate batteries are from COSTCO!! You can find the same batteries for $95-100 there, and even if you can't install it yourself, go to Autozone and pay some guy $20 to do it for you. At the end you still save like $50. read more

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I went in because my car tires seemed to be making a weird sound. They said I needed a wheel bearing replacement. After they "fixed" the issue (late at that) I still had the same problem and my car began to glide while driving. I took it to the dealer and all I needed was new tires I'm still trying to get my money back for their faulty service. (sidenote: the owner is also oddly a Tr*mp supporter ) read more

Boston Auto tech is a reputable place and I highly recommend it. The owner Charlie (Cong is his Vietnamese name), is very experienced and a hardworking and trustworthy guy. The nature of car repair is to try their best and I always feel that he is doing his best and charging a reasonable fair price. I have used them for over 10 years and will use them for many years to come. read more

They tried to scam people with no-acknowledge about cars!!! Firstly they will charge almost 100$ for a diagnosed and then find out that you have to fix it for 1000$. So basically you will avoid that and lost almost 100$ for them for nothing... Please stays way!!!!! read more

I have been going here now for over a year and I cannot say enough positive about this place. They are so honest and so trustworthy and always show you all of you are parts that were repaired to ensure you know they really did the work It takes a lot for me to rave about service and these guys are so worthy of it!!! read more

I had the transmission of my 2005 Acura RL replaced by Boston Auto Tech. I ordered a remanufactured transmission from a 3rd party vendor and arranged to have it delivered to Boston Auto Tech. Once they received the transmission they had it replaced within 3 days. These guys are the real deal! read more

Boston Auto Tech - Auto Repair Near Me - Boston, Massachusetts

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Just moved from NY and it was hard finding a good mechanic in town. But these guys are thy best! They worked on my Mercedes coupe which had a gas leak and within a couple hours they replaced the problem. Had some parts ordered straight from dealership. They even showed me the part that was taken out and replaced. Thats what you call a honest mechanic! Fair prices as well! Thank you guys! read more

Let me preface this by saying I know nothing about cars. My car has been making the same noise for a while. I have brought it to multiple mechanics, who have fixed other things, but the noise remained. This week I brought my car to Boston Auto because my headlights were out and it's close to my office. Within a few hours, Vu called to say they would fix the headlights and to tell me what was making the noise! He also told me not to have him fix it because it's covered under my warranty. I have found my go to mechanic! read more

Been going here for years and always good service. Big snow storm today and needed a couple tires,alignment and oil change and a couple more things. Big thank you to Vu! And the guys at the shop. Good service and great prices. Also a sweet waiting area. I got in right before 9 and was out before 12 when the blizzard was starting. I recommend this spot to everyone. Big thank You to the shop and Vu for taking care of me. read more

I have been to this place several times for various issues and they consistently give honest assessments and do MUCH better work than the dealership for a smaller price. They do great work. read more

Extremely knowledgeable staff and reasonable prices. They are very capable and have done full suspension and drivetrain work on my E90 BMW. Every time the car comes back with the job done perfectly to specifications. Plus, they have free soda in the waiting area! read more

Joe was very helpful when I took a used car there to have it appraised before purchase. He showed me exactly everything that was wrong. (Alot, so I did not make the purcase.) I am grateful for their help. So accomidating. Thanks guys! read more

My vehicle was referred to Boston Auto Tech for electrical diagnostic test. Reason, battery draining, alternator not putting out current. Company states, "You need PCM w/Re-programming. We will install part & reprogram". Installation done Sat am. Job unfinished by end of day. Following Monday i get can from Vu stating "Bad news, wr dont have all tools and software to perform job. $232 later (just for diagnostics), i had to tow vehicle to dealer. Terrible servicevwhen you commit to a job then fail to come through. No excuse. Beware!!!!!! read more

WARNING: DO NOT TAKE YOUR CAR TO BOSTON AUTO TECH. Boston Auto Tech is incompetent and then when you bring your car back to them because they did a terrible job, they will laugh at you, dismiss you, and leave you with a car that's unfixed and a waste of your money and time. I took my car in for an oil leak. They diagnosed it as coming from a broken front crankshaft seal. Oil continued leaking after they worked on it and within two weeks, oil level was all the way down. When I called them about it, they claimed the oil leak came from "somewhere else" and that they did a great job on the front crankshaft seal. However, when I brought my car into other mechanics, they saw that oil was still leaking from the front crankshaft seal and not "somewhere else" as Boston Auto Tech was claiming. The funny thing is that Boston Auto Tech couldn't even tell me exactly where that "somewhere else" was, just that it was from "somewhere else." They shamed me for buying a high end luxury car and not being willing to spend the money. The thing is, I am more than willing to spend for my car, but not for incompetent and rude people like them. Their attitude is not only unprofessional, but disgusting. When I asked Boston Auto Tech for a refund or for them to do the job properly, they refused. One of the mechanics there laughed hilariously, said "go ahead, call the police, go to court, whatever, I don't care," then dismissed me. He proceeded to engage in humorous conversation with the others in Vietnamese. They found it funny that I was frustrated. When I called them, they hanged up every time. They are not only incompetent, but rude and dismissive when you have an issue with their repair work. They will forever deny that they did anything wrong and will never give you a refund. Please save yourself from headaches by taking your car somewhere else. read more

I came in on a Wednesday morning when my car was smoking ( obviously not a healthy lifestyle choice for a car either) when I drove into this place. I was greeted by a very helpful Joe, who promptly looked at my car, found out what was wrong and gave me a very reasonable estimate and good discount for fixing it. There was so much wrong with it, but it was fixed immediately and he also used parts that he had in stock from older repairs and used them to get my car up and running. I saved a ton of time and money in the process. The team is friendly, helpful and quick. Highly recommended if you have an old car like mine. Will definitely come back if I have more car trouble ( fingers crossed) read more

I've taken my vehicle here on 4 to 5 occasions being told that they could do what was needed I spent about $4000 because I drive a high-end vehicle The shop was convenient because it was close to my job so let me get into details they look at your vehicle and figure out how to take it apart and believe they can fix it and put it back together the same way they took it apart well any it turns out that I end up taking it to the dealership in every single thing that was supposed to be replace at Boston auto Tech had to be replaced once again the correct way and it end up costing me much more money to repair the damage That they did to my vehicle trying to fix something they knew they couldn't do they would tell you They could fix anything Not true B where I learned the hard way Look past all of the smiles and great energy remember it's business read more

Techs are very friendly and helpful. I was able to bring my car in without an appt to get an assessment. The tech didn't just shove a print out at me and tell me I needed work. He brought me into the garage and pointed out each issue and explained what the problem was, what my options are, and gave a rough estimate of parts and labor. He made sure I understood the issue and patiently answered any questions I had. This will definitely be my new go-to shop! read more

Great service, had brought my car to several different mechanics including the dealer none solved my problem until I went here. They fixed it and cheaply! read more

I have long been impressed with Boston Auto Tech. Charlie, the owner, and Joe, his right-hand manager, have helped me to keep two consecutive used cars on the road for years past their normal "shelf life." My current car is nearly 15 years old and is still going strong, thanks to the Boston Auto Tech team! I will always come here! read more

When the starter on my 2005 325xi blew, I was panicked and unsure where to take my beloved car for service. The folks at Boston Auto Tech offered the most competitive price and service that's impossible to beat. They were professional, communicative and timely, getting me back on the road in no time. I couldn't be more appreciative of their time and efforts, especially Doane who helped me from start to finish, and will certainly be back! read more

I have to say that the process went by pretty smoothly. I called just before they were closing on 8/18. Doane is the one that answered, and he said they would be able to get my car in the next day. I dropped my car off, and Doane remembered who I was, and explained the issue with my brakes right away. I had my car done within a few hours, which is key. I will be returning to them, great service. read more

The guys here are so nice and they talked me through all of the repairs my car needed. They even guaranteed their work for 12 months or 12,000 miles so I drove away without worry. I highly recommend Boston Auto Tech. read more

Definitely my go to place to bring my car. They're all profession and friendly. Very honest about the problems in my car unlike other places who try to milk me for extra money. Ps. The bathroom is very clean!! read more

Had my 15 year old vehicle in here 4 times now, all times fixed well, except a/c. He was trying to prevent me from having to get a new compressor.....but it went anyway. He fixed that just fine too. One time, Joe actually drove my car home so he could figure out why it was vibrating. read more

I will never go back there. I had my car tolled after I lost my brakes. They fixed the brakes but gave me ABS issues. I brought my car back for the ABS problems, they kept my car for a month, avoid my calls, and did not fix the problem. I took my car and noticed my air condition was not working properly now, and my tail gate no longer was working properly (it doesn't stay up), I know it was working good because I had just used it. I dropped off something two blocks from their shop just before I put my car in their shop. My guess is they switched my parts with another car. I thought they were good guys because they did my air condition and I was happy. They did a 360 on me. I will never go back their again. If you do, I advise the not to. Also, after I got my car back I felt they were charging my to much for the work they were suppose to do. They are more of a part changer then a diagnoses. They will switch part to they resolve the problem. If I could give them less then a zero rating, I would because my one rating is way to high. I am very disappointed. read more

This is one of the most honest mechanics I have ever used. The will look for ways to help you save money and will give you advice on what you need to have done on your vehicle and, more importantly, what you DO NOT need to have repaired. I have been coming here for years. Charlie, Joe and Tran are the best. read more

I brought my car in for a complete brake job at Boston Auto Tech. I was not immediately pleased with the results, as there was a scraping noise from the rear tires. I called the owner, Will, who advised that because of some rust that he had to deal with, that sound was to be expected, but would go away. Honestly, I was never thrilled with the results. Now, I have pulsating in the front brakes. I brought the car to another garage, and they lsaid that because the brakes and calipers were so new, I should bring the car back to the shop that just worked on it and have them repair the brakes correctly. They said that the calipers were not installed properly. I placed 3 phone calls to Boston Auto Tech, and never got a call back from Will. I paid the other garage to fix their work and would not waste my time with this shop. read more

I've been coming here for about two years. Joe is very nice and pretty much upfront ; He is very honest. He has a lot of years of experience working at the Honda dealership as a mechanic. I trust him with my Honda Accord. The price isn't very expensive. Ive gotten my car fixed there about 6 times, maybe more since my Honda is pretty old ( ten years) and falling apart and they do a great job to make it feel brand new again :) . The owner is very nice too, he's given me a ride home a few times when I've dropped off my car there. Nice people. read more

Great customer service! Charlie (the manager) made me feel like he genuinely cares for my (old) car. Replaced my valve cover gasket, spark plugs, tie rods, and got an alignment all at a reasonable price. He also let me know that I will need a new radiator (which explains the leak, which he patched up for me for the time being). Definitely coming here for all of my future repairs. Thanks guys!! read more