Four years ago my wife and I looked at Pacific Anergy, I have experience with Jotul and we decided…read moreto go with a Morso Panther wood stove and a riser from Center Stove. The knowlegable staff made the selection easy, the install was first rate and we have had Center Stove sweep and maintain the system. We love the stove for our house in Spring Green, the stove is easy to get started, the burn time is sufficient and the glass is easy to clean.

it was obvious they were there to generate more service income removed insulation that was place…read morearound chimmney pipe to help flue to create better draw and help reduce creosote installer of fireplace said this should have not been removed they found very little creosote and not much soot. they said insulation wrap was not flame resistant which it was

Eric and his team member did a great job. Prompt, quick service, friendly and gave us good advice…read more Highly recommend.

I am a long time customer of Top Hat's. I bought my stove from them and had the chimney lined with…read morethem years ago. I've had yearly chimney sweeps and small repairs ever since. The guys coming out to service the chimney and stove have been stellar. Unfortunately, I just tried to get some family members who are new to the area lined up with Top Hat on the phone and a guy named Ron was completely irritating. He was impatient, curt and wouldn't give me the information I needed without an attitude. I asked for list of measurements and photos my family should bring in to allow them to determine what could and couldn't be done and he refused to do that (because no one could come to their house to make the determination??) I am close to never calling Top Hat again for my own needs. I'll certainly check elsewhere for what my family hopes to install.

Chimney Specialist is the only stop to make Professional,…read moreKnowledgeable and excellent service George waled me thru the many vendors he carries and explained the differences. They also have a vast selection of brands & Models to choose from and most importantly safety & customer satisfaction is JOB #1 Thank you to the entire Staff @ Chimney Specialists. highly recommend!!! 5 star operation

We had Dustin come out to look at our gas fireplace and give us a quote for replacing it with an…read moreelectrical unit. When he quoted a price for the unit, my wife noted that she'd seen less-expensive units on other websites. At that point, Dustin said "well I guess we're done here," turned on his heels and left without another word. So much for service...

Excellent price and work.... I need painting done ASAP to get my refinancing approved....helped me…read morein a pinch....so appreciate!!

Alex has done a good job. He is friendly and works hard to meet high quality. I recommend him.read more

Very pleased with Ryan and his work. He is very personable and professional. Ryan takes the time to…read moreexplain his processes, as well as point out what he looks for in the fireplace and chimney (flue). Patiently answers questions and talks about related equipment (CO monitors, fire extinguishers, fire blankets). I've been using a fireplace sporadically for decades, but Ryan taught me a few imporant tips. Highly recommend this firm.

would not recommend Ryan to anyone. He was hired to do a chimney sweep for us. Came and finished…read morehalf the job and said he would come back another day to finish. I paid him in full for the service. Since then, he does not respond to texts or calls and won't return to finish what we paid for. awful.

Bob very helpful! Very happy with tile! Convenient location for store and warehouse. Plenty of…read moreplaces to park.

After years of looking at the same floors, countertops, and backsplash in our second home in Galena…read morewe decided it was time for a change and stopped by Knautz's to look at their selection. They were very friendly and showed us some samples at the store. Later that afternoon, Mike Knautz came to our home and we were able to discuss choices with him. Once we made a decision, Knautz's promptly sent us an estimate. We sent in a payment and everything was installed very quickly. The work was professionally done and there were no cost overruns. We found the prices very reasonable. They also coordinated their work with the plumber (we were getting a new sink in the bathroom and kitchen) and the entire project went very smoothly. We are extremely pleased with the results and would hire them again.

Great working team! I felt the price range for my project was spot on with others in the area but I…read morefelt like Edge valued my opinion and wants/ needs more than others. Could not be happier with the entire remodeling team at Edge!

We had a really frustrating experience with Edge. They came in just below budget with their…read moreestimate and then when quotes came in 50% higher than they anticipated, they refused to give us a breakdown of what was costing what so we were not able to make an informed decision regarding what to eliminate from the scope of our project. We had significant communication issues with the designer, who did not seem to understand our vision and did not have any ideas or input beyond the inspiration photos we gave her. She was also slow in responding to all e-mails (average of one week between us contacting her and getting a response) and extremely slow with updates and scheduling walkthroughs, consults, etc. We ended up taking over some of these tasks and scheduling appointments ourselves. We chose Edge as we did not want to serve as our own contractor, but we ended up needing to prod the designer to get things done and/or do them ourselves. Edge did not catch that our original masonry fireplace would be complicated to update. The designer spend much of her time fine-tuning the design on the fireplace, surround, etc. Unfortunately, after we had spend a lot of time making decisions on the fireplace, she finally had the mason look at the photos and was told that removing the existing fireplace surround would be prohibitively expensive and/or impossible. Edge never consulted an architect or engineer on our project despite the fact that the primary change was to be the elimination of a load-bearing wall. As such, we did not receive a usable floorplan. The mock-up we received did not contain any measurements or other specifics we would need to take a plan to another builder to enact. We decided to end our relationship with Edge after three months of working with them and receiving no deliverables or timeline regarding when construction could begin. We asked for a refund on our $1500 design fee due to receiving no design deliverables and were told that Edge felt that fulfilled their side of the design agreement and would thus issue not refund. Would not recommend this company.