I had a really wonderful experience at Borokhim's Oriental Rugs. I'd been looking for a 6'9" Bijar…read morefor a few years. This past year, I checked out several places including Borokhim's Oriental Rugs on Monroe Street. There, Albert Borokhim was extremely generous with his time in showing me many of the rugs he had in stock, but the red in them did not match my counter. Last week, after he received a new shipment, he called me. I went in and Albert showed me 12 different rugs, one of which was exactly the one I'd been searching for. (see photo). He kindly cut a pad for me, then rolled the carpet and offered to deliver it to the west side of town. I couldn't have asked for better treatment from a retail establishment. But beyond that, I found Albert so warm, caring, knowledgeable, and generous, I'd be happy to have him even as a friend. I'll definitely return.

I had a wonderful experience! Albert worked with me via phone and texted me several photos of rugs…read morethat matched the color palette, size, and quality that I wanted. He gave me several very nice options and was very pleasant and professional. I chose a beautiful rug, and he sent several more photos of it including the back. We agreed on a very good price and the rug arrived well packed and protected by a thick carpet pad that was wrapped around it. It is a magnificent signed Nain, 480 kn/sq in. I wholeheartedly recommend Borokhim's!

So many beautiful rugs to choose from. The guys were so helpful and friendly and helped me pick…read moreout a rug that we love. Going again to pick out another rug. Love the place!! Lynne

Bruce Shabahang went above and beyond to assure my rug buying experience was perfect. And…read moreperfection it was. The rug is exceptional. The quality is superb. The colors are amazing. The size is perfect and the rug looks absolutely beautiful in my space. This rug is literally the foundation of my entire house. It sets a wonderful, warm and luxurious tone for my living space. And then there is the service. Far more than was expected. Bruce was professional yet friendly and very accommodating. Shabahang Rug Gallery is a 6 out of 5.

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

Excellent and knowledgeable service. They definitely upsell so prepare for that. Overall happy with…read morethe results.

Called for information about cleaning rugs after the Madison Flood -- very helpful and informed…read more Will be using them for sure to clean my precious rug.

Very pleased with a recent rug cleaning. They are extremely…read moreknowledgeable and friendly. This is a true family owned business and it shows. I stopped by with pictures of my rug and details to get an estimate. They went into detail about what a deep cleaning would involve and I was impressed. My rug is just an inexpensive synthetic, but I have not been able to find anything to replace it with for less than what it cost to clean. It now looks brand new and no more dog smells!

Great experience from start to finish. They have a team of very friendly, knowledgeable…read moresalespeople. Our installer was very punctual, professional, and he did an amazing job! Highly recommended.

Bad referrals Poor customer relations…read more Took advantage of my parents who purchase tile Was very rude to them and then me My parents are events long time customer

Update: I received a call this morning from the owner. He tried to tell me all the reasons why his…read morecouch was worth hundreds of dollars more than the actual price of the couch. To top it all off, he offered me $200 in store credit if I removed this review. HA! Don't waste your time with this shady business. I am really bummed with this place. The lady and gentleman who helped us were very nice and seemed like they were helping us out. We were even thinking about coming back and getting more furniture. Don't fall for it like we did and do your research first! They delivered our couch today, and when I looked it up by patent number, I could get this same couch for about $250 less at Ashley. The lady here told me that she would "throw in the pillows for free," but the couch at Ashley comes with the pillows for no additional cost. I won't be coming back...

My husband and I are returning customers who are not interested in shopping for furniture at the…read morebig-box stores where prices are inflated & construction is particle board. Instead we shop at Affordable Furniture and have never been disappointed! Furniture is beautifully displayed, fabulous selection, clean, lovely. Everything we've bought is lasting for years in our home. Customer service is BEYOND COMPARE. Don't shop anywhere else!

Brought three counter barstools to recover. Everyone was very helpful, work was done as promised…read more They look magnificent and very comfortable. We are so happy that they turned out so nice. No need to go anywhere else for this type of work.

The King's Mill team did great work on the restoration of my family's dresser and two nightstands…read more Very attentive to detail and good people to work with.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!