Called for information about cleaning rugs after the Madison Flood -- very helpful and informed…read more Will be using them for sure to clean my precious rug.

Very pleased with a recent rug cleaning. They are extremely…read moreknowledgeable and friendly. This is a true family owned business and it shows. I stopped by with pictures of my rug and details to get an estimate. They went into detail about what a deep cleaning would involve and I was impressed. My rug is just an inexpensive synthetic, but I have not been able to find anything to replace it with for less than what it cost to clean. It now looks brand new and no more dog smells!

I recently had the floors in my house refinished, and gotta say...it was a fantastic experience!…read moreThese are the kind of projects one dreads, with the amount of work involved, moving absolutely everything out, and completely disrupting living conditions for a week...not the adventure you want to do more than once! But Sergenian's crew was absolutely fantastic, every single step of the way! (5-stars isn't enough!) Starting with Russ' consultation, he is the epitome of professionalism, always being sure to not over-promise, or just agree to everything I say to make the sale. And when Kyle and Armando came to do the work, they continued with extremely specific discussions of the technique, timeline, expectations, etc. They worked diligently, with extreme consideration for my home, my dog, and fully discussing all of the steps along the way. Out-standing! And the quality of their work is A+ to boot. In this day and age, it is incredibly difficult to find contractors who are reliable, experts, diligent, considerate, and actually deliver on what they say. You are lucky if you get two of those qualities, but Russ, Kyle and Armando delivered in full in every single category; Outstanding! (Did I mention how nice all of the office staff was as well? They were; and efficient, too!) I have had an *extremely* mixed bag of experiences dealing with contractors here in Madison, from absolutely miserable schiesters I've been tempted to take to court to the very good ones who've been great and gotten the job done. But this group of individuals was so outstandingly great, I wish they'd take up every other trade, and solve all of my remodeling needs! To be clear, I don't work for Sergenians, and I'm not related to anyone there (!) but I think when you come across such an amazing, talented team, who cares deeply, and actually does their job incredibly well (at reasonable cost, no less!), well, that deserves a minute of my time to say thanks, for a job more than well done. Turns out there are still some good people out there, just gotta find them as you wade through the opportunists and such...faith in humanity restored through flooring! ;-} (And almost forgot, but the flooring was *black* which is extremely non-standard! I'd looked and talked with several other companies, always getting a "...yeah I think we can do something like that" vibe; not what you want to hear. But Sergenians was incredibly explicit about what can and cannot be done, and they might say "minimizing expectations," but in reality, the final floor is absolutely glorious, way BEYOND what I'd even hoped for!) Ok, time to stop the ramble, and I'm gonna go enjoy my new floors! (And in the photos I'm posting, it is hard to capture the rich black, because if you go "true" to color, it looks so dark you see no detail...but to see any detail, you have to brighten up, and they don't look like that. Such are the limitations of "standard" photography; HDR photos would be ideal. The takeaway point is that IN-PERSON, the floor looks SPECTACULAR! ...and yes, black floors will show dog hair, dust, etc., but a small price for the best looking floors ever!)

Sergenians has an unbelievable amount of gorgeous floor coverings, including carpet which is what I…read morewas shopping for. There was no problem taking home several carpet samples for a few days, trying to make my decision. One thing I really appreciated was their array of companies, fabric, colors, information on content and environmental/allergen free choices. I was lucky to have Molly assist me because I was overwhelmed, not being someone who shops for carpet often. Molly found samples closer to what I wanted than I had found. I was stuck and she was patient and helpful, never pushy. I ended up choosing a large and fabulous area rug which Sergenians have several stacks of. Jacob was also very helpful finding runner choices for me.

Big fan of World Market! I like stopping in after the holidays to see if they have any deals on…read moretheir holiday decor. There is so much to look at in this store. Great stuff! I especially like checking out their food section. Their candy section is amazing. I always leave with at least 3 bags. Easy parking lot, nice outdoor mall/center, and everything was clean/well kept.

This is one of my very favorite places to treat myself!! I go once every few months. I went…read moreyesterday and I got a wonderful array of culinary delights! And in case you don't know, they do have a credit card But who am I to get anybody in trouble? Haha! The credit card is pretty good and I usually have rewards every time I shop. They also do 15% off for birthday coupons if you are a member. Yesterday I was able to clean my 15% off and I had a five dollar reward. I wouldn't say the customer service is the best for my retail manager point of view, but if you ask questions, they will answer them. They don't necessarily go out of their way to ask how you're doing or any of that stuff though. I will say I still enjoy every trip that I go there. Yesterday I bought bubbly an array of items for charcuterie boards, and some really amazing gourmet snacks, not to mention a couple of hot sauces. If you are a foodie and wine person , love imported culinary delights, this place is for you. It was a great shopping trip and I can't wait to go back.!

Bruce Shabahang went above and beyond to assure my rug buying experience was perfect. And…read moreperfection it was. The rug is exceptional. The quality is superb. The colors are amazing. The size is perfect and the rug looks absolutely beautiful in my space. This rug is literally the foundation of my entire house. It sets a wonderful, warm and luxurious tone for my living space. And then there is the service. Far more than was expected. Bruce was professional yet friendly and very accommodating. Shabahang Rug Gallery is a 6 out of 5.

So many beautiful rugs to choose from. The guys were so helpful and friendly and helped me pick…read moreout a rug that we love. Going again to pick out another rug. Love the place!! Lynne

I love coming to the Cozy Home to see what treasures I can find. They have such a great selection…read moreof furniture, artwork, antiques and one-of-a-kind items. I'm always impressed by their prices and how well taken care of all the items are. The owners are great at staging every piece so it's easy to see how it could fit perfectly in your home. I also love following their page on Instagram to see what new things they have to offer. If you're looking for great, high quality, and unique furniture and home decor, the Cozy Home is perfect for you!

Recommend shopping at a more reputable establishment…read more The store cannot be trusted to tell the truth.. I brought pictures of a living room set and measurements to the cozy Nook. The staff said how cool it was and stated that they would accept it. When I sent in the exact same pictures, it was rejected. So my question - How can you trust a business that says one thing and does another? IF cozy Home complains about this review I am happy to provide witnesses

LOVE this store, their selection and prices are great! Everyone that was working was pleasant…read more Will definitely be back!

I went crazy on line and in store buying all different types of pillows for my outdoor furniture…read more When I needed to return some, the assistant store manager, Katrina, was so helpful. We couldn't figure out why 4 couldn't be returned in store so she boxed them up and returned them via Fed ex for me. Great customer service! Thank you!

They have great customer service and have kept my silk carpets healthy and clean. I use them…read moreyearly.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Amir and Hamid were extraordinarily helpful when I selected my latest Gabbeh rugs from…read morePersian/Oriental Rug Galleries (Two locations--Wauwatosa, Wisconsin, and Whitefish Bay, Wisconsin.) I've purchased many rugs from these two galleries over the years, and have never been disappointed. Both Amir and Hamid are concerned about where the rug will be placed in the home, what colors need to be complemented, etc. They want to ensure the customer is always satisfied. If you are shopping for a high quality, fairly priced Persian rug, look no further than Persian/Oriental Rug Galleries. David

So far I've purchased 4 beautiful rugs from Oriental Rug Gallery and am so very pleased with the…read morequality and beauty of each. They are "one of a kind" creations and greatly enhance my home and furnishings. Amir is very patient and professional and always has wonderful ideas. Recently Amir and Nacho picked up, cleaned and returned the large rugs in my living and entertainment rooms. They are so beautiful and look like new - worth every penny!! Thank you, Amir!

Rubin's carries a decent selection of nice looking contemporary furniture. Much of it is veneer…read moreover MDF and priced appropriately. The salesman I encountered wouldn't leave me alone. I clearly stated more than once that I was "just browsing" and "doing fine", but everywhere I turned this guy was trying to sell me something. When I actually did purchase a table - not one that he was trying to push on me, and not with the chair upsell - the checkout and pickup process was fine. I asked for some follow-up information via phone on a different product and received it quickly. I'd be willing to try Rubin's again, but perhaps at the downtown Madison store next time.

I recently purchased a gorgeous leather chaise lounge in a rich shade of chocolate-brown at Rubin's…read moreand had a great experience. I had first entertained the idea of purchasing said chair a few months ago and went in to see their selection. Prior to going in, I had found a 10% off coupon in the Reader, so the incentive to purchase from Rubin's rose proportionately. They had a vast selection of modern contemporary furniture on 2 levels. I had a hard time deciding exactly what to select, but after perusing the inventory, I made up my mind. The salespeople were very friendly and helpful, and not at all pushy. The particular chaise I ordered wasn't in stock and had to be ordered from their warehouse in Madison, WI and would take approximately 8 weeks. I was disappointed to have to wait so long, but good things come to those who wait. I got my chair about 3 weeks ago and I absolutely love it. It's comfortable as well as stylish. Can a piece of furniture be sexy? Absolutely. And I just ordered a second chair.