Terrible experience with this provider. I trusted Sandi like no other dental provider in…read moreAlbuquerque. No more. After many years of going to Sandi for her patient-centered policies, she has "gone corporate." Since expanding her practice, Sandi now forces patients into wholly unnecessary profit-oriented processes, explaining it away by claiming "liability" concerns for herself. In the past she was warm and friendly. Wow did she turn cold when I questioned her dramatic reversal of her own health care beliefs and commitments. In fact, I checked with the ADA and her assertions about "mandatory" procedures are simply wrong. But she would rather make the money than stand by her own commitments that I trusted. In fact, I sat in her waiting area and listened to her literally pitch one of her new dental procedures to another patient. (A pitch that had the feel of needing to justify the high cost of an expensive equipment purchase.) Based on how happy I was with her approach, I had referred several people to her. I am now embarrassed to have so enthusiastically recommended her and withdraw my endorsement.

Sandi's smiles 1st appointment: was supposed to be an exam…read moreand cleaning, but Sandi was chatting away with someone while I sat waiting and I had to go back for the cleaning 2nd appointment: cleaning wasn't that great and a different dentist looked at my teeth and told me completely different things than the first dentist. A 2nd opinion was requested, which nobody has followed up on with me. I told them I need 31 crowned because that is the one hurting me. 3rd appointment They were going to crown 30, not 31, they have no nitrous available, I waited nearly and hour to see a dentsit. They did the prep work for the crown and then the dentist came in and said he couldn't do a crown or he wasn't sure if he could, and I should see an endontist to figure that out. It was already hurting me, so I said go ahead and pull it. Again, no nitrous in the office at all. He yanked on my face for at least an hour, and said I'd have to go to an oral surgeon to finish the job. The battery kept running out on his headlamp, they didn't have the tools to finish the job, and there seemed to be other equipment lacking. The dentist said he'd pay for whatever my insurance didn't cover at the oral surgeon, so that was decent. He made the appointment, and I went there the next day. It took the oral surgeon about 3 minutes to get the roots out. I had to suffer through another round of novocane shots in the same spots as the day before. As far as the office is concerned, there seems to be communication problems with regard to appointments and they seem to be overbooking patients. I will be looking for a new dentist again. Sigh.

First off walking in the door and seeing Mya and Isela is very comforting they are really…read moreprofessional in what they do, they are extremely nice and very friendly. I have never had any type of bad experiences with them.. The whole staff has taken extremely good care of me from the beginning of my check ups to my tooth removal to my new dentures, I would highly recommend this office for any type of procedure...

I could give zero stars if I could. Ended up paying for "cleaning" and didn't even get a cleaning…read more I am going to look elsewhere for a treatment. This place sucks. They wanted to charge me $7000 for my treatment. Advertising is very misleading instead of cleaning they should say diagnostic because they didn't do no such thing.

VERY unprofessional front desk staff. Today 8/25/25, my daughter's filling cracked and came off…read more Since we are from out of state, I looked up Dentists close to UNM. The office staff claimed they would call her back but did not do so, so I encouraged her to call again since they were likely busy. The front desk answered and placed her on hold, but they forgot to actually push the button so my daughter had to sit there and listen to the other staff and the front desk staff talk about her. They laughed that this was the third time she had called and made fun of her being from out of state. They agreed with each other to just tell her that the dentist had left and they said their goodbyes. When the front desk person returned to the phone and said the dentist had left, my daughter brought up the fact that she was not placed on hold and just heard their entire conversation. The staff member became very quiet, failed to apologize, simply mumbled something, and hung up. This is the worst unprofessional customer service I have been a part of experiencing. They showed no care or sympathy and were inappropriately disrespectful.

I have received excellent care at Dr. Coriz's office. Everyone is professional, concerned and…read morecaring. The hygienists are awesome, the office manager makes sure everything is ready and billing is done correctly. I recently had to have my two front teeth crowned and initially the color was off. Dr. Coriz and his team worked diligently to get things right and I am so appreciative.

I have been going to North Coors Dental since I moved to NM in 2007. They have helped me to keep my…read moreteeth clean and healthy for all these years. From time to time they recommend a product or procedure, but never any sales pressure. I did get a night guard at their recommendation and have never regretted it. The offices ate attractive, the staff friendly.

Dr. Taylor Leeper was very thorough and gave me a great referral to put in a permanent tooth. She…read morealso put on my permanent cap which has worked out perfectly. I hardly know it is there. It feels like my original tooth. I can't say the same for a cap that I got put on in California, because food gets trapped in there and I always have to find a toothpick or dental floss to get it out. Great job Dr. Taylor Leeper. She is also very professional and knows a lot about her profession!

The receptionists are arrogant. They say one thing and when questioned they change their answer…read more This happened twice. There's no apologies afterwards. I've had a couple very uncomfortable situations with them. Drs are very friendly but staff doesn't know what they are doing.

About a quarter of the way through today's checkup, I said to my hygienist, Stephanie, "This is…read morehonestly the best cleaning I've ever had," and I was being totally honest. "This is totally painless." Then, as I settled into my thoughts -- because Stephanie wasn't a talker -- I realized I should be employing this conversational approach to lots of situations in life. I mean, it pretty much guarantees better-than-average everything, right? "I know you're just getting started, but you're quite possibly the greatest house painter I've ever witnessed." "Wait, just a moment, before you move to my shoulders, I need you to know that this is the most epic massage I've ever experienced -- and I've had my share of deep tissue work, let me tell you." "Is it just me or are you an absolute stud with those hedge clippers?" Figured I'd pass along this little life Pro Tip, you're welcome. So yeah, when you set up your first appointment here, go with Stephanie, she's completely painless, start to finish. During the pandemic you can also anticipate arriving early and calling the office from your car. Stephanie will come outside when she's ready to take you in, and you'll be impressed by their Covid protocol, including the HEPA filtered air, double- and triple-masked staff, and sanitizing requests. "Judging by your expert cement mixing technique, I'm going to guess you started doing this at what, maybe age five?"

Fantastic experience with this dental office and Dr. Burke for myself and my family. Everyone is…read morealways kind, professional, and Dr. Burke is a very straight shooter, always explaining what he's seeing and providing options without any pressure. His staff also seem really happy and like they really enjoy working there! Was looking for somewhere to leave a review and saw there was a weirdly low number here on Yelp, which can make it hard to suss a spot out, (but there are like 700 five star reviews on google so def check that out if you need a push!) :)

Dr Burk is very nice, friendly, and knowledgeable. This was my first visit and I went for a…read morecleaning / X-rays, the annual exam. Isabella, the dental hygienist, was kind and did a fabulous job cleaning my teeth. Allie, dental assistant, was very kind as well. I am 75, have Parkinson's, and every one in the office went out of their way to make my visit as comfortable as possible.

We checked in and waited for over 45 minutes without being acknowledged Or spoken to , to let us…read moreknow there is a delay ! My wife finally asked them to see how much longer it would be as my apt , by the way my very 1st apt trying to go there off a referral recommendation was scheduled at 10:40am and here we are at 11:15 never even acknowledged . Then a lady most likely the office manager said yeah sorry there is a delay it's going to be another 20 maybe 30 minutes before we may get called in Although there were several patients that got there after us that were pulled in , so not sure what the problem is but what a waste of time We won't be going back there, to not even be acknowledged until 40 minutes after our appt was probably the worst professional customer service I have ever had and it's really unfortunate as I am in a lot of pain. If you are a new patient and your in pain I would not recommend going there as you will not even be acknowledged even when they are overstaffed in the office there was over 4 ladies sitting upfront and not 1 had the decency to inform us . Usually you would thing around the 15 minute mark you would be acknowledged For sure by the 20 minute mark after a past due appt time then to go into the 45 minute mark and finally asking about how much longer it will be to have another lady with 0 care for patients time and 0 empathy about the fact you schedule us in at 10 :40 and then don't even say anything is incredible rude and totally unacceptable as a place that is suppose to care about a patient and thier health and feelings ! Anyways I'm out and I dont recommend this place to anyone

They ruined my dental needs. I am now having to redo the horrid job they did just two and a half…read moreyears ago. It's costing me a lot but it is necessary. I cannot warn people enough to AVOID Riverpoint Dental !

Desert Ridge Dental is simply wonderful. I have gum issues and require more frequent cleanings and…read morecare. So, for the most part, my interactions revolve around dental hygienist visits/cleanings. Most of my dentist visits with the Dentist are super quick and basic. Over the years, I have felt like it can be very challenging to locate a great dental hygienist. Don't get me wrong, the reception staff are wonderful, and the Dentists are top notch, but what keeps me coming back is my hygienist. If your story is the same, boy have I got good news for you. Dillon is simply outstanding. I actually prefer him to most of my family members. He is thorough, gentle, and also has a smile on his face. I literally drive 30 mins just for their services, they are just plain excellent.

I've been a customer of Desert Ridge Dental for almost 2 years now I am very satisfied with the…read moreexquisite dental care that I received there. I would like to call special attention to my dental hygienist Jolene. We have developed a fantastic plan to get me all the dental care I really need. I'm almost 60 years old and want to keep my teeth for the rest of my life, thank you Desert Ridge Dental be well.

My dentist retired. Always difficult to try someone new. Received a cleaning and xrays in April. No…read moreinsurance so I knew it would be expensive. Hygienist was one of the best I have experienced.... and I hate people putting their hands in my mouth. Something many of us share? They gave me a cash discount which I appreciated. Wanted a procedure which involved two fillings. Use a mouth piece to prevent grinding and it created a problem. Dr. Burnett was amazing. No pain. Explained the procedure step by step as we went. Solicitous of my comfort throughout. He and his assistant, Veronica, had a great rapport. The experience was wonderful. The office staff is friendly and obviously well trained. Office is clean. One of My pet peeves. Yes, I will go back. It was a positive experience. Thank You! P.S. One thing I do have to share, Dr. Burnett, is my nephew. My friends were all happy with their experience. They were right. He was the consummate professional!

Dr. Philip Gallegos restored my teeth and gums to excellent health. Seriously I didn't think there…read morewas any help available for me before I went there. Food was impacting under the gum-line causing swelling, bleeding and pain. The situation was so bad that even watermelon or soft boiled eggs would find their way deep into the gums. My only solution was to boil the gums out with hydrogen peroxide constantly. Not a good thing to do, I knew that, but it was the only thing that got the debris out of the gums. I was seriously contemplating switching to a purely liquid diet. I've had crowns for over 40 years. Dr. Gallego's crowns feel and function like real teeth. I am totally blown away by his science and skills. Your biggest fan, Thank You David Ambrisco

I've been a patient of Dr. Babilonia's since she took over the practice at Smiles That Work, which…read moreI think was about 2 years ago. Everyone in this office is kind, professional, and always puts you at ease with whatever you're having done. Their office hours are very accommodating, with early morning and evening appointments available if you need them. I've seen them several times over the last couple of years for everything from cleanings, to cavities, and more. Then, yesterday, August 7, 2020, I tripped over a small gate in our backyard, landing face first on our concrete walkway, damaging several front teeth in the process. I called their emergency number, and Dr. Babilonia answered right away. She asked me to text her a picture of my teeth, and upon seeing the picture, decided I needed to be seen by an endodontist, as the injury was more severe than she could care for in her office. Luckily, her husband, Dr. Hochberg, is an endodontist with a practice located near Montgomery and Pennsylvania. Agreeing that immediate treatment was crucial, she and her husband met us (I was in no shape to drive so my boyfriend took me) at his office within 45 minutes. Let me repeat that, just so it's perfectly clear. Dr. Babilonia and her husband came in on a Friday night, in the middle of a pandemic, to help me. Now you may think, well, that's their job, and sure, I wouldn't disagree with you, but they could easily have said, you know what, given the extent of the injury to your teeth and mouth, it's probably better if you go to the ER. That would not have been an unreasonable call to make. But they didn't. They gave up their Friday night to help me instead. Throughout the whole experience they were both calm, calming (I was a little freaked out), consultative, and clearly concerned about my physical, and emotional well-being. I'm going to leave a separate review on the page for Dr. Hochberg's business (Endodontic Associates of Albuquerque) as well, but I want to make sure I say how impressed I have always been with Dr. Babilonia, her staff, and her practice. Last night's emergency just solidified what I already suspected. These are good people, doing a good job, and taking care of their community. If you're looking for a dentist, you can't go wrong with Smiles That Work.

Great office and reasonable prices. Have had an exam (2) and a teeth cleaning. They did a very…read morethorough evaluation and although not what I wanted ie options they were very good at explaining all. The staff is all top notch.