We checked in and waited for over 45 minutes without being acknowledged Or spoken to , to let us…read moreknow there is a delay ! My wife finally asked them to see how much longer it would be as my apt , by the way my very 1st apt trying to go there off a referral recommendation was scheduled at 10:40am and here we are at 11:15 never even acknowledged . Then a lady most likely the office manager said yeah sorry there is a delay it's going to be another 20 maybe 30 minutes before we may get called in Although there were several patients that got there after us that were pulled in , so not sure what the problem is but what a waste of time We won't be going back there, to not even be acknowledged until 40 minutes after our appt was probably the worst professional customer service I have ever had and it's really unfortunate as I am in a lot of pain. If you are a new patient and your in pain I would not recommend going there as you will not even be acknowledged even when they are overstaffed in the office there was over 4 ladies sitting upfront and not 1 had the decency to inform us . Usually you would thing around the 15 minute mark you would be acknowledged For sure by the 20 minute mark after a past due appt time then to go into the 45 minute mark and finally asking about how much longer it will be to have another lady with 0 care for patients time and 0 empathy about the fact you schedule us in at 10 :40 and then don't even say anything is incredible rude and totally unacceptable as a place that is suppose to care about a patient and thier health and feelings ! Anyways I'm out and I dont recommend this place to anyone

They ruined my dental needs. I am now having to redo the horrid job they did just two and a half…read moreyears ago. It's costing me a lot but it is necessary. I cannot warn people enough to AVOID Riverpoint Dental !

Desert Ridge Dental is simply wonderful. I have gum issues and require more frequent cleanings and…read morecare. So, for the most part, my interactions revolve around dental hygienist visits/cleanings. Most of my dentist visits with the Dentist are super quick and basic. Over the years, I have felt like it can be very challenging to locate a great dental hygienist. Don't get me wrong, the reception staff are wonderful, and the Dentists are top notch, but what keeps me coming back is my hygienist. If your story is the same, boy have I got good news for you. Dillon is simply outstanding. I actually prefer him to most of my family members. He is thorough, gentle, and also has a smile on his face. I literally drive 30 mins just for their services, they are just plain excellent.

I've been a customer of Desert Ridge Dental for almost 2 years now I am very satisfied with the…read moreexquisite dental care that I received there. I would like to call special attention to my dental hygienist Jolene. We have developed a fantastic plan to get me all the dental care I really need. I'm almost 60 years old and want to keep my teeth for the rest of my life, thank you Desert Ridge Dental be well.

I received exceptional care and had a great experience at this office with Dr. NORBY and staff!read more

I Implant and new…read morecrown The care quality is exceptional. Team is very professional and very friendly. Go for a consult to get an estimate of the cost. There are afterwords no surprises . You can get a payment plan. Happy customer

by far the best dental team and doctor i have ever had. the entire staff is phenomenal, kind, and…read morecaring-Dr LoPour puts so much care into his patients. I recommend anyone to this office.

Best dental experience ever! I usually get anxious about…read moredental work, but this visit completely changed that. From the moment I checked in, the staff was incredibly kind, welcoming, and reassuring. Dr. Lopur was amazing--so gentle, patient, and constantly checking in to make sure I was doing okay throughout the entire procedure. I felt genuinely cared for every step of the way. I honestly couldn't have asked for a better experience! If I could give more than five stars, I would; this team is a 10 out of 10!

Wife & I have had problems in the past with some of the local dental offices. We did lots of…read moreresearch before making our decision to choose Academy Dental. We were very happy with each phase of our first day with this company. They set us up with their 1st available appointment that was over a month out, but put us on a call earlier list if there is a cancellation. This was great for us, because as retirees we could be available at a days notice. Both of us got calls to come in earlier than our scheduled appointments. Front desk staff were very efficient at processing Maggie & I as 1st time patients. The dental team makes the 1st appointment 2hrs long to do a very thorough exam. They want your input to get your level of involvement in the dental care process. The equipment they have is top of the industry standard. It gives the patient a good view of dental issues, allowing a more knowledgeable choice by patient & Dentist. We never felt pressured to additional care that wasn't truly required at the present time. We were given a break down priority list of items needed & told they would work with us on payment steps based on the priority list. Even given discounts on how payments can be made. I see them on Monday for 1st step in fixing some of my issues. We highly recommend this Dental Care Family

Went here and the dentists and staff were really nice and ready to help. I liked Dr. Gonzalez…read more Staff nice as well. Also is Cosmetic Dentistry of New Mexico. Recommend!

No Pain! Dr Mark Johnson is a truly remarkable, skilled and honest dentist. I have had fillings and…read morecrowns with no pain! I like that my cavities are checked on my teeth not just from a shading on an Xray. My hygienist Jessica cleans my teeth the old way using a scaler. I personally hate the Ultrasonic brush, I know it's faster but my teeth are too sensitive ! Everyone I've referred has thanked me for recommending Dr Johnson. Everyone in his team from the receptionists to the medical assistants and hygienists are friendly and very skilled! They all work very well together and enjoy their job! Personally I've probably seen some of the worst dentists in Albuquerque. They exaggerated my dental problems to try and make more money. I was very stressed trying to find a good reputable dentist I could trust. I highly recommend making Dr Mark Johnson your new dentist you won't be disappointed!

We've been going here since we moved to the area a few years ago and it's been so nice! Office is…read morevery clean, staff are polite and GENTLE when cleaning, which I can't even begin to describe how amazing that is. Dr. Johnson is great and willing to work with patients; it's easy to talk to him about anything you're concerned about. I've also had Invisalign done here! It was convenient to not have to find an orthodontist in addition to a general dentist. Highly recommend!

This office is amazing. Not only are the staff incredibly friendly and helpful (even doing battle…read morewith my awful insurance company on my behalf) I never wait more than ten minutes for my appointment. Dr. Wall is patient and kind, but also clearly up to date on the latest evidence based dentistry theory and techniques. I always feel like I'm in good hands, and since I've been seeing him, my mouth is measurably healthier. For anyone with anxiety about going to the dentist, this should be your place.

This review is a long time coming. My dentist retired in 2018 and I went to Byron Wall because one…read moreof his specialties was TMJ. I had 5 abfractions, where a small piece of the tooth has broken loose due to clenching. Wall was going to fill the abfractions, but also wanted to grind my teeth to fix the clenching. I was told, "I just do a very minimal grinding, about the width of a hair, and it can make a huge difference, this allows the jaw to relax, and then you won't clench and cause more abfractions. " I agreed to only have the abfractions filled, and to wait on the grinding, but I was told that I would have to sign a release that if they did not do the grinding, then the fillings might fall out, and they would not be responsible. The fillings were horrible, big globs of material that were very rough and jagged. There was no way to floss as it would get tangled in the jagged filling material. And because of the grinding he did, now I was scrapping my teeth on one side of my mouth. I returned several times, and each time he said that more griding was needed. He tried to sand down the excess material on the fillings, but this was impossible to get smooth. Neither process worked. I had difficulty getting through to Byron Wall, he is very busy, and it is difficult to get him to listen. The clenching was worse, now I had pain radiating to my eye and head. When I chew on the right side, my teeth scrape tother on the left side. Then I was told, "Sometimes it takes up to a year of grinding to get things to be right." I spent $2,411 with Byron Wall. Now I had to find a TMJ specialist to fix the new problem created by Wall where I scrape on one side when I eat. And to fix the horrible fillings he put in. I asked for a refund. Byron Wall refused. In a letter he said that he had recommended crowns and that I had refused. Crowns for what? Crowns were never discusssed. He said he performed all that I had asked him to do. I left Byron Wall and became extra cautious. I met with these dentists: Alicia Abeyta, Greg Sanchez, David Willoughby, Wayne Luco, and Robert Supple. Everyone of these dentists said the fillings done by Wall would all have to be removed and redone. They could not understand why he would put such big globs on my teeth-- Willoughby said that one of the globs was like a cave--a place for a cavity to start. Robert Supple said that he can fix the clenching and hopefully the chewing problem created by Wall. He said that grinding the teeth before getting the jaw aligned and stable is backwards. I said that one of the reasons I went to Byron Wall is that he was named Dentist of the Year. One of these five dentists said, "Unfortunately people put value to that when a dentist can pay to be dentist of the year." It has taken a very long time to recover from the work of Byron Wall. I would have given zero stars if that were available. David Willoughby removed and re-filled all of the five fillings done by Wall. Willoughby said the standard is, "smooth as glass" and that's what Willoughby did. Robert Supple was fabulous had helped me tremendously with the clenching and scrapping one one side created by Wall.

The receptionists are arrogant. They say one thing and when questioned they change their answer…read more This happened twice. There's no apologies afterwards. I've had a couple very uncomfortable situations with them. Drs are very friendly but staff doesn't know what they are doing.

About a quarter of the way through today's checkup, I said to my hygienist, Stephanie, "This is…read morehonestly the best cleaning I've ever had," and I was being totally honest. "This is totally painless." Then, as I settled into my thoughts -- because Stephanie wasn't a talker -- I realized I should be employing this conversational approach to lots of situations in life. I mean, it pretty much guarantees better-than-average everything, right? "I know you're just getting started, but you're quite possibly the greatest house painter I've ever witnessed." "Wait, just a moment, before you move to my shoulders, I need you to know that this is the most epic massage I've ever experienced -- and I've had my share of deep tissue work, let me tell you." "Is it just me or are you an absolute stud with those hedge clippers?" Figured I'd pass along this little life Pro Tip, you're welcome. So yeah, when you set up your first appointment here, go with Stephanie, she's completely painless, start to finish. During the pandemic you can also anticipate arriving early and calling the office from your car. Stephanie will come outside when she's ready to take you in, and you'll be impressed by their Covid protocol, including the HEPA filtered air, double- and triple-masked staff, and sanitizing requests. "Judging by your expert cement mixing technique, I'm going to guess you started doing this at what, maybe age five?"

I have been going to North Coors Dental since I moved to NM in 2007. They have helped me to keep my…read moreteeth clean and healthy for all these years. From time to time they recommend a product or procedure, but never any sales pressure. I did get a night guard at their recommendation and have never regretted it. The offices ate attractive, the staff friendly.

Dr. Taylor Leeper was very thorough and gave me a great referral to put in a permanent tooth. She…read morealso put on my permanent cap which has worked out perfectly. I hardly know it is there. It feels like my original tooth. I can't say the same for a cap that I got put on in California, because food gets trapped in there and I always have to find a toothpick or dental floss to get it out. Great job Dr. Taylor Leeper. She is also very professional and knows a lot about her profession!

This location specializes in dental work such as root canals. I needed to have a root canal done,…read moresomething which I've never needed done before. This location, being close to my home was a natural place to go to. Let's be honest, this isn't the sort of place you want to go to unless necessary. But if you have to, it's best to have some place that works with you and helps you through a difficult time in your life. The staff are friendly and helpful. I saw Dr. Melissa Harmon. Dr. Harmon took good care of me. She prescribed some medication for the pain (which hasn't been too bad). One medication the pharmacist refused to fill, due to some regulatory issues. I called Westside Endodontics and Dr. Harmon really went the extra mile to get my issue resolved. I was able to get the medication filled the next day. Very good customer service! Hopefully, you won't need to have a root canal done. However, if you must, I highly recommend Westside Endodontics.

My 8 year old son had to have a root canal on a tooth he broke a few years ago. I was really…read moreworried about him being able to do this procedure but Dr. Melissa Harmon was great!! My son had his procedure in a little less than an hour and Dr Harmon explained everything step along the way. He had no pain during or afterwards. If you ever need a root canal this is the place to go. The office staff is really friendly also.