Customer service is non-existent. You get the feeling they wish you hadn't interrupted their…read morecomputer time by walking into the store. It's a shame, as the previous owner was so friendly, attentive and knowledgeable. When it comes to supporting a small local business, higher prices can be overlooked if the service is great. With all the choices for pet supply stores in Nanaimo, there's no reason to shop here.

Love this store and staff. If they don't carry a pet food you need they try very hard to get it for…read moreyou. Nice to support a small local store.

Rebecca, who owns Animal Magic, is so kind! I loved my visit to Animal Magic today. They have a…read morewonderful selection of gourmet, healthy animals cookies and treats and so much more. I'm new to Nanaimo and Rebecca was so welcoming! There is a wonderful feeling when visiting Animal Magic. It will be a regular stop in for me.

From the owner: Canadian owned and operated Primarily locally source foods,…read moretreat, toys and accessories

This business also offers pet care. If you love your pet[s] DO NOT USE THEM! We boarded our pets…read morewith the owner and through her neglect our cat lost an unhealthy amount of weight and our dog DIED!

From the owner: We have a very keep interest in pet health. Be it allergies to foods or a fussy eater we will…read morelisten to you and work with you to find a natural food that suits you dog or cat. We carry only holistic and natural foods some of which are organic. All of our food is exclusively selected and free of all synthetic preservatives and by-products. We are also a gift shop, come here to find rare, and unique novelties for yourself and those you love.

Honour free replacements. Haley was extremely helpful in honoring my replaced tuff dog bed that my…read moreCorgi managed to destroy.

We took our dog who had been groomed by the same groomer previously. She just hacked his hair off…read moreno uniformity just hacked very unevenly. He looks terrible and feels even worse. This is such an unpleasant experience..... we paid for a full groom and they did not even bath him. When we dropped our dog off we were told they would be closing early so after three hours we checked to see if he was done...the groomer was working on another pet and said it would be another hour. Our poor dog was left in the back for who knows how long...it certainly did not take four hours to hack his hair off.

I saw this booth at the Pet Lover's Expo a week ago. I am all about ensuring that pets are somewhat…read morehuman-ish. These are such cute table tops for cats. Sometimes things like these are necessary, especially if your cat or down has issues bending or has those funny funnels on their neck and can't reach their food. Hand made with quality. He's a 3rd generations wood craftsman. Prices were reasonable for what they were.

I gave Mixed Blessings $500 on April 30th, 2020 for a puppy to be delivered to me on June 12th,…read more2020. When I arrived to pick my puppy up I found out that they had sold it to someone else with more money. Now they wish to give me back $300 instead of the full amount. We are heading for court. Be very careful when dealing with these people. They have no moral compass and very poor business sense. Looking forward to court where it will cost them an additional $150. Lauren Flynn

I met Joanie in the Fall of 2020. We chatted regarding the purchase of a puppy and came to terms…read morewhere we were both happy with the end result of our conversation. I won't go into the details because that's between Joanie and myself, not for all of you to gander on about. As I've said before, life is not perfect and some situations can't be fixed, but they can be accommodated where applicable and that's what Joanie did on my behalf. Since that imperfect situation occurred, I have to express how pleased I am with the little, darling puppy Joanie provided me with. I couldn't ask for a better choice than the one puppy I received. Thank you so very much, Joanie. I am so sorry for all the troubles you have recently had to deal with.