The pup and I love the Parksville Bosleys! Any questions they always have an answer or a help find…read morea solution. Everyone is so kind and welcoming. Store is well maintained and stocked. Thank you for taking care of us

Wow! Used to have the best customer service now they are horrible! Will never shop there again!…read moreSpent hundreds of dollars a month there but no more. Two of my friends had the same experience so it's not just me.

i've used this company many times…read more i find the service level professional, courteous and respectful. my elder dog is reactive, and visually impaired, and she is like the dog whisperer, completely smoothing our girls nerves and provided care and attention unlike others i've tried in the past. i almost laughed out loud when i read Nerd D. 's review, as that clearly absolutely does not reflect my experience with her integrity and morals, must be someone doxxing as florida ? posting conversations? doubt it. not her style at all. edit: no idea why yelp thinks i am in san francisco. i live in lantzville b.c.

It was such a convenience to have Serendipity mobile pet spaw come to my home and groom my dog in…read moremy driveway, I'm a busy Mom with 4 children who would have had to pack everyone up and travel to a groomers previously. My dog looked so good after his bath and haircut! we get many compliments on how cute he is! We will definitely have Robin continue to groom our dog!

Customer service is non-existent. You get the feeling they wish you hadn't interrupted their…read morecomputer time by walking into the store. It's a shame, as the previous owner was so friendly, attentive and knowledgeable. When it comes to supporting a small local business, higher prices can be overlooked if the service is great. With all the choices for pet supply stores in Nanaimo, there's no reason to shop here.

Love this store and staff. If they don't carry a pet food you need they try very hard to get it for…read moreyou. Nice to support a small local store.

This is a wonderful place to take your cats for a vacation or temporary place to hold your precious…read morefelines in an emergency. You can rest assured that they are going to get all the love, care & attention they deserve. Sheena, the madam, is very attentive to the cats & their owners requests. She is certainly a cat lover. The facility is warm & inviting & I'm sure the cats never feel lost or alone, certainly not for long. I highly recommend the Comfy Cat Boarding Kennel!

Rebecca, who owns Animal Magic, is so kind! I loved my visit to Animal Magic today. They have a…read morewonderful selection of gourmet, healthy animals cookies and treats and so much more. I'm new to Nanaimo and Rebecca was so welcoming! There is a wonderful feeling when visiting Animal Magic. It will be a regular stop in for me.

They are awesome! Very Kind, caring, and the animals love them. As soon as I get close to their…read moreshop my dog starts to get all excited. It's like when little children are going to see their Grandma! My Maxi always looks "extremely handsome" when he leaves there and struts around all proud. Thank you to All the Staff at Ruff and Stuff Dog Grooming!

One of my dogs is a nightmare at the groomer. Luckily for me Colleen can handle him. Both dogs look…read moregreat when done.

Disgusting treatment of our dogs. She put them in harms way and left them for 9 hours with a 2…read moreminute pee break. She snuck a man into our home overnight when she signed a contract stating no one was to be in the home but her. We had to call a locksmith and lock her out and get some friends to remove her from our home while we were away. It was the worst experience we've ever had with anybody watching our pets do not use this woman ever she is horrible!

Nansey is amazing! Our pups just adore her and we trust her 100%. Sadly a couple bogus reviews on…read morehere from a person with an axe to grind from years past. Nansey has been nothing but amazing to us. Sad to see someone trying to hurt her business

Did a great job for my daughters shitzu poodle doggies…read more Very talented groomer with that special touch for the little guys. Love the colours and the gems.

Robin is super nice & friendly - does an amazing job with our nervous Maltese/Shih tzu and she…read morefeels so and cuddly after ward we just want to hug her (Cuddles) all day long. We have in the past gotten a tiger pattern put on her for Halloween and she looked great - all the kids loved her.