I have always drove from Portalberni to bring my cat or dog to this groomer because I know they…read morewill be treated well and are Safe. It is always a wonderful visit. My Dog looks awsome. And the drive is well worth my piece of mind. I would not want to go anywhere else. I am so grateful of their professional service, and care of my animals. A true committed customer Joan Race PortAlberni BC

Now known as Nanaimo Pet Services....same great service,and people Love it!read more

I've used a number of different cleaning services over the years and found Kirsten to be by far the…read moremost professional and considerate not to mention a very thorough clean. I highly recommend her to anyone who wants their home not only cleaned but treated with respect. Thank you Kirsten!

Dr. Brown was very upfront and to the point which was very much appreciated, she could have had me…read morespend a fortune for surgery that would have been very invasive and negative for my aging dog, instead she explained the situation allowing me to make a very educational decision. She was really good with my dog, who is often timid and can be reactive when approached suddenly. One of the assistants up front was awesome, the person on the phone was not very friendly though. All in all I was pretty happy and would recommend Dr. Brown. Sherry S.

We have been going here for a couple of years now with 2 cats and a dog. We've found Dr.Brown to be…read moreknowledgeable and empathetic, as well as appropriately firm about dietary restrictions for weight and allergy issues. We can usually get in quite quickly when there's an issue and prices are reasonable. Can't ask for more.

Terrible customer service. Was yelled at for trying to return an item. Won't go back and do not…read morerecommend.

this is a very well stocked store with extremely helpful staff. I understand prices may not be as…read morelow as the big stores, but with the price you get true service and people that really care for your pets. why leave town anyway!

So far, so happy with the change I made to come to this clinic. Dr. Guenther and the kind admin…read morestaff are just normal and kind. How can I say this with certainty? Because I had great doctors on the Mainland in the Late 90's and in the 2010"s in Surrey with great newcomer doctors. So far, after leaving Ladysmith Veterinary Services, everything seems more normal and predictable. To me, It's not about volume, it's just calm, friendly, competent, normal, quality good service. I trust Dr. Geunther and the staff.

I've always been pleased by Dog N Suds service! The grooming is excellent and the daycare brings…read morehome a tired pup! :)

They are awesome! Very Kind, caring, and the animals love them. As soon as I get close to their…read moreshop my dog starts to get all excited. It's like when little children are going to see their Grandma! My Maxi always looks "extremely handsome" when he leaves there and struts around all proud. Thank you to All the Staff at Ruff and Stuff Dog Grooming!

One of my dogs is a nightmare at the groomer. Luckily for me Colleen can handle him. Both dogs look…read moregreat when done.

The lady was very nice on the phone but when I mentioned that one of my dogs had some pit bull in…read morethem she proceeded to say that they don't accept that breed, that I could send a photo in for review. I politely passed as I don't think I'd like my dogs being in a type of place that cart blanches an entire breed. I would understand if maybe she needed to have a trial day or something but found it a bit odd. If boarding they are out of cages 8 hours and their excercise is dog play, no walking. Like I said very nice, not suited to my outdoor loving dogs.

I bring my 2 large dogs here regularly and they love it. It's not a 'puppy prison' type kennel…read morewhere the dogs are kept in little cells all day and have a small run. Here the dogs get to play with other dogs in large open air spaces and have a great time. The kennels is friendly and well run and the indoor areas seem clean. Also, they really get to know the dogs well. If you have a well-behaved, sociable dog, this is a really fun place for them to stay.