Their staff are fantastic. Friendly, go out of their way to help. Hold customer satisfaction as…read morenumber 1. Their selection of cat foods are tremendous....and if you know cats, always looking for something to satisfy them. I wish more businesses operated like they do. Always a pleasure going there.

I purchased an item and was over charged. I returned to the store and I had the feeling that I was…read morebothering the cashier as she was on the floor having a visit with people and their dogs. She figured out the difference of what I was over charged and handed me the money which I felt was incorrect. I asked to return the item . Apparently they "are not set up" to reverse the charge. People in the store attacked me verbally regarding this. I called the number she gave me to discuss what had happened and was met with the same confrontational attitude. I have never had such a horrible experience in a business .I will never shop in another Shar - Kare. 0 stars

We moved to Nanoose Bay a year ago and didn't even know they were very near to us,,.we have bought…read moremany nursery ties for a small backyard garden and they are cheaper than Home Depot!! and that included the spikes to keep it together....also they have great farm fresh eggs and really good apples and big juicy oranges for .99 lb. We will look there first before going anywhere else...and the staff are very friendly and helpful!! Doreen C.

I've used a number of different cleaning services over the years and found Kirsten to be by far the…read moremost professional and considerate not to mention a very thorough clean. I highly recommend her to anyone who wants their home not only cleaned but treated with respect. Thank you Kirsten!

Dr. Large and the staff at Benson View took such wonderful care of our precious aging kitty to her…read morelast day, always taking the time to answer any questions or address our concerns and always helping our sweet girl feel safe. We started with Dr. Large at another clinic but once we discovered she had moved to Benson View, we followed her there very quickly where we found the ladies at reception always kind and helpful over the phone or in person. Dr. Large was not only wonderful with our cat but also caring about us as pet parents, recognizing that we would do almost anything to keep our girl as comfortable and as happy as can be for as long as possible and there were times we could have been charged much more than we were. We will be forever grateful that she introduced us to Solensia to help with a very difficult paw problem (and to the kind techs who administered it for her) and that she discovered hyperthyroidism as a cause of severe digestive upset when another clinic did not even test for it prior to the surgery that seemed to trigger it. Dr. Large was very kind when it was discovered a few months ago that our girl likely had GI lymphoma, supporting us in our choice to not putting our fragile kitty through another surgery to definitively diagnose it when we knew we could not put her through chemo. The steroids (that would help either condition) worked very well for a few months until came the time to make the very difficult decision in a pet parent's life. We had been rather traumatized by the euthanasia of our previous kitty in a different city and were very apprehensive. We and our sweet little girl felt very supported by all of the staff at Benson View on her last day, having our own quiet room to go through the process of her passing, giving us time and privacy and it was a much more gentle experience for all of us. It may be some time before we are ready to have another special kitty enter our lives but when we do, we will definitely take any future pets to Benson View for care!

This vet clinic does not make reminder calls or e-mails to let me know that my dog is due for…read morevaccinations. I am going to another veterinarian.

I have always drove from Portalberni to bring my cat or dog to this groomer because I know they…read morewill be treated well and are Safe. It is always a wonderful visit. My Dog looks awsome. And the drive is well worth my piece of mind. I would not want to go anywhere else. I am so grateful of their professional service, and care of my animals. A true committed customer Joan Race PortAlberni BC

Now known as Nanaimo Pet Services....same great service,and people Love it!read more

i've used this company many times…read more i find the service level professional, courteous and respectful. my elder dog is reactive, and visually impaired, and she is like the dog whisperer, completely smoothing our girls nerves and provided care and attention unlike others i've tried in the past. i almost laughed out loud when i read Nerd D. 's review, as that clearly absolutely does not reflect my experience with her integrity and morals, must be someone doxxing as florida ? posting conversations? doubt it. not her style at all. edit: no idea why yelp thinks i am in san francisco. i live in lantzville b.c.

It was such a convenience to have Serendipity mobile pet spaw come to my home and groom my dog in…read moremy driveway, I'm a busy Mom with 4 children who would have had to pack everyone up and travel to a groomers previously. My dog looked so good after his bath and haircut! we get many compliments on how cute he is! We will definitely have Robin continue to groom our dog!

Shara is so amazing with the dogs. I have been going to Divine Canine for 6 years. My dog can get…read morenervous in some situations, but loves going to see Shara. She is very kind, and reads the dogs very well. I wont go anywhere else!

I've taken my dog here 4 times. There is only one groomer working on one dog which makes for a…read morecalm, pleasant atmosphere. Shara does a wonderful job and does exactly what I have asked for. Very important to me is that my dog is always pleased to see her and happy when I come back to get him.

The lady was very nice on the phone but when I mentioned that one of my dogs had some pit bull in…read morethem she proceeded to say that they don't accept that breed, that I could send a photo in for review. I politely passed as I don't think I'd like my dogs being in a type of place that cart blanches an entire breed. I would understand if maybe she needed to have a trial day or something but found it a bit odd. If boarding they are out of cages 8 hours and their excercise is dog play, no walking. Like I said very nice, not suited to my outdoor loving dogs.

I bring my 2 large dogs here regularly and they love it. It's not a 'puppy prison' type kennel…read morewhere the dogs are kept in little cells all day and have a small run. Here the dogs get to play with other dogs in large open air spaces and have a great time. The kennels is friendly and well run and the indoor areas seem clean. Also, they really get to know the dogs well. If you have a well-behaved, sociable dog, this is a really fun place for them to stay.