We wanted a very specific piece of furniture in the mission style using quarter sawn oak with a…read moredarker finish to match our other furniture. The team at MTOW delivered a piece with custom touches to make this piece fit perfectly into our decor and needs. We will definitely use them for any future needs.

BOTTOM LNE:: Apparently, in THIS economy, decision makers for this retailer think lackluster…read moreattention to customers and awkward store access is a good idea. We wondered how they came to that conclusion as we walked out of Mattress Gallery and took our checkbook to visit their competitors. I'm more inclined to ignore the one star worthy vendor rather than invest the time to write a review. But when something is bad enough that I feel compelled to give other Yeeps a "heads up", it becomes worth the time to do the review. So here goes. HERE'S THE WAY TO ALIENATE POTENTIAL BUYERS IF YOU'RE RUNNING A MATTRESS STORE: Just follow the Mattress Gallery's step by step example: 1. Toss a couple of box springs on the pavement outside the store and stand a mattress crumpled on it's side between a bike rack and the building. This will set the customers' first impression and make them wonder how the rest of the inventory gets treated. 2. Make sure there are so many reclining chairs right inside the front door as to present an obstacle course, both physically and visually, to customers coming in. 3. Follow that up by having the mattress inventory so tightly spaced that it creates a sense of "stay away" rather than "come try me out". 4. Make sure the single sales person doesn't acknowledge arriving customers with "Thanks for coming in - I'll be with you in a moment", but simply ignores them while he places a couple of phone calls. 5. Make sure you do not have names of mattress styles or features easily labeled for customers to look at so they can sort out for themselves what might be in their interest category as they wander about waiting on the single sales person. 6. When the sales person eventually "catches up" with the buying customers, be sure he is overly familiar "Hi kids! Whatareya lookin' for?" 7. When another customer arrives, make sure the sales person simply walks away from the potential buyers. No "excuse me a moment,..." but simply walks away and then engages in an extended conversation about a mattress the other guy's wife looked at last week. Leaving the previous customers "stranded". 8. When the "stranded" customers say to each other "We're done here" and head for the exit, send the sales person right behind them to ask "So how'd it go? See anything that would work for ya?" (Seriously.) Then you'll be sure to have your potential customers spend their money with your competitors, at places like Mattress Factory and Bed Mart where they'll get good quality customer care from well informed sales staff as well as easy access to well organized and maintained showrooms.

Once they get your money they they absolutely do not care about you any longer. I spent $2,000 on a…read moreTempurPedic mattress, it has collapsed in the center, I went back to talk to them four times for warranty help. The last time I was in there Crystal the saleswoman at Wilson's, got up from the table when we were talking and said I have a customer, I have to go. My advice to you do not buy here.

We stopped in during a stroll through Sisters because my daughter wanted to go in…read more The woman at the counter was so beyond lovely. She realized that my 13 year old daughter was VERY interested in gems and knowledge and history and science!! So she spent quite a bit of time explaining the stories and history with some gems to us while my daughter hung on her every word. There were some truly magnificent gems there that I'd never seen or heard of. And the same for my daughter. If my daughter had a rich man to take her shopping she would have spent a fortune in here. The necklace she really loved was over $2000 but they aren't called "precious" gems for nothing!!! If you're in town and like gems and beautiful things then The Jewel is a MUST. We just need to make sure we save up to come back!!

Cece was super helpful over the phone when I asked about a certain style of ring I'd been looking…read morefor as a gift to my daughter. She made sure that we were both on the same page by texting me photos of some rings she thought I was describing. This helped me tremendously not waste any time and drive straight to the Jewel about 40 min away. When I arrived she greeted me by name and had the pieces set aside for me to choose from. She also took my info after my purchase to contact the designer to see if another piece I'm looking for can be made. 5-Star Customer Service & top of the line fine jewelry.

We bought some lights for our greenhouse. They were very helpful. We wound up getting a couple of…read morefluorescent tubes that fit nicely instead of going overboard with a lot more hardware.

I came in for an item that was back ordered and they more than made up for the wait! Great…read moreselection, experienced and educated staff, and great prices!

Gave my mother one for mother's day and it was truly fantastic. My mom absolutely loved it! She…read moreloved it so much, I was tempted to say I made it, but being that my artistic abilities begin and end with stick figures, I knew she'd see right through my baloney.

I bought a Kialoa SUP paddle about 6 years ago, when I first began experimenting with SUP surfing…read more It's been a great paddle, I truly had no complaints. That is until I tried a friends newer model, thinner blade paddle. After much research, I still had a few questions. The woman I spoke with was incredibly helpful and steered me in the absolute correct direction, with advice that was both logical and practical for my needs. My paddle arrived the other day. I called customer service again with another question regarding length. Again, super helpful, sound advice. I LOVE my GL paddle. I move faster in the water with way less torque on my surf worn shoulders. The level of service was so appreciated, especially with an investment one makes in our equipment.

They are so knowledgeable and helpful here. It was an amazing experience. When you go in with…read morelittle knowledge and come out feeling like you know what you need it's a win. And by caring helpful people.

If you are looking for CBD products that actually work for pain management, sleep, anxiety... this…read moreis it. Metolius wellness has several options and customer service is excellent.

Yesterday I finished the two day Total Approach Recovery Course. A fantastic course for any one…read moregoing off road. The first half of day one was on understanding theory of recovery options; the afternoon was advanced tire repair and then out in the field doing hands on stuck situations. Day two was all in the field understanding winch applications and applying them to our vehicles. It's one thing to read about or watch a video on winch recovery, but actually doing it yourself and seeing the winch in action is some much better for understanding and retention of the skills. I highly recommend this course!