We had an unfortunate encounter with one of Kara's employees when trying to return an item. She…read morelearned of it and immediately called to remedy the situation, restoring our trust in the store. We're local and have shopped there for years, even before Kara bought it. We will continue to shop at Kara's-it's the best kitchen supply store in Central Oregon! '

Nice kitchen store, too bad it has the old "grumpy" lady salesperson that makes you just want to…read moreleave and shop elsewhere!! They obviously don't need your money.

The showroom is stunning, and the products are high quality. The problem is…read moreThat the sales people only arrange the sale and have exactly zero customer service once payment is received. My entire order was incorrectly placed through build.com and Ferguson refused to help with any returns and I was charged for return shipping. Worse yet, one of the items was a tub and build.com still has not picked it up after 3 return attempts. Would NOT use them again.

I didn't even get through the door. I called 3 different times within 2 days. Talked to a different…read moreperson each time. They all said everyone was busy can I take your name & number and we'll call right back. Never heard back and it's 3 days. What I don't get is how do these companies stay in business. So long story short i am going to spend my $2000 elsewhere.

The staff at Designer Baths & Kitchens are unparalleled as far as we are concerned. From the…read moreinitial phone call to the finished project everyone was knowledgeable, friendly, courteous and timely. Since my husband and I both work we wanted an experienced trusted company with a track record of satisfied customers. This company has been remodeling kitchens and baths for decades. Their designer was the best of any we interviewed and the entire project was completed on time and within our budget. We highly recommend their services to anyone wanting an upscale kitchen designed just for their personal taste. We are looking forward to their remodeling our master bath this fall. The Smiths, B & L

We have worked with Designer Baths and Kitchens on 3 extensive remodeling projects and have enjoyed…read moreeach one. They are the oldest and most professional remodeling company in the Memphis area. They have beautiful high quality products and theeir designers are extremely knowledgeable. They work with you budget and deliver the project as scheduled. I wish I had another kitchen or bath to remodel. They are the smart choice for consumers wanting the best at a fair price. Deb H.

Too bad I can't give this business a negative. I took a knife in to be sharpened, and when I picked…read moreit up (a week later because he ships them off) my knife was broken. He admitted that he had dropped it, and thus broken the blade entirely. He told me he would pay for half of another knife, even though he broke it. Lame. Stay away from this place. The owner is a crook.

We've worked with ManUp Construction for many years on a wide range of projects--from simple fixes…read morelike faucet and toilet handle replacements to full deck rebuilds - they even picked up, installed, and programmed a replacement smart TV so the incoming guests would be able to watch the big game. Cameron is always responsive and dependable, consistently following through no matter the task. As owners of a VRBO property located three hours away, it can be stressful when something comes up during a guest's stay. But with ManUp, we never have to worry. Whether it's general contracting, spa maintenance, housekeeping, or those random odds-and-ends that inevitably arise, Cameron and his team handle it all quickly and professionally. There's truly no aspect of VRBO property management that ManUp can't support. Cameron, thank you--you and your team have been a true lifesaver time and time again.

We have a vacation home in Sunriver, and we experienced significant water damage to one of the…read morebathrooms. We live out of state, and we had guests scheduled to arrive in two weeks. Cameron and his crew went over and above to complete the work before our guests arrived. Cameron was super responsive, keeping us informed as to how the work was progressing. We were already a client, having used his Handyman services many times, and now we are raving fans.

This family owned supplier has a fifty five store chain of stores and showrooms in the Northwest…read moreand West specializing in plumbing products of all kinds for kitchens and baths. Keller's spacious, well organized and bright showroom in an industrial area on Bend's eastside is a great place to shop for those products in many price points, as example from Moen to Grohe to Jado in faucets, and specializing in Kohler for bath fixtures but with others, like Toto, in the mix too. They really do have everything including the proverbial kitchen sink in plumbing fixtures of all kinds. When we were selecting plumbing fixtures for our home a few years back, we spent time in Keller's showroom. When I popped in yesterday for the first time in several years I also remembered how helpful and knowledgeable are the friendly folks who work there. It is a pleasure to find people who actually know the feature - functions of the product lines they are selling. It is probably easiest to introduce you to Keller's inside showroom sales guy, Tom, and let him do the talking: http://www.youtube.com/watch?v=uYlfAU511l0. He was away yesterday so I worked with one of the outside guys, Ray, who was equally as helpful. I'm currently looking for hardware for custom furniture and finding samples of hardware in our little city, outside of Home Depot kind of brands, is tough to do. Keller has a small selection of cabinet hardware sample boards of middle range to upper middle range in price point and of high quality. Very helpful to see those samples for things my hubby and I had been looking at on line. And as is always the case at Keller, it is delightful to work with sales staff who can do more than just point you to product displays in the store, but who really can answer questions. Hooray! BUY LOCAL SPEECH: Perhaps in inverse to many buyers, my hubby and I prefer to browse globally but buy locally. We orient ourselves through online images and information, then go try to find a local company that sells what we're looking for. Given Keller is willing to make the investment to have samples on premises for customers to see (it is an investment for retailers to maintain physical sample displays), the comfort of using the showroom and the quality of service we received we'll buy our hardware from Keller. And, yes, we'll pay a couple of bucks more for it all over what it would cost through a non bricks and mortar vendor on line. But my hubby and I think if you believe in buying local, as we do, you also have to put your money where your mouth is. In return, we expect the great service like we received at Keller and fair pricing. But bricks and mortar stores have overhead costs the on-line retailers do not. If you want them to stick around, local stores, you've got to use them or you will lose them. Just sayin'. THIS N THAT: 1.OPEN EARLY: Open at 8a.m.! Great for we early birds and if you go in that early, as I did yesterday, the store is pretty empty of home shoppers with only the occasional building professional coming in to pick up an order. 2. APPOINTMENTS: Perhaps the only drawback of Keller is that they do have a limited staff on premises. If you're looking for fixtures to do an entire house, as was a woman who came in yesterday, they take appointments for providing dedicated attention and it is best to make an appointment. 3.PARKING & ACCESSIBILITY: Ample parking in an associated paved lot, including accessible (aka ADA) parking. Accessible throughout with lots of space between product displays. Big applause for the fact that the seating at the well lit customer counter for laying out plans and looking through product binders is at universal seating table height and not bar height

Horrible experience. Showroom staff not helpful at all. Clueless really. Ordered thousands in…read moreplumbing supplies...took months to get he product. Some never delivered. Some broken. Charge you for stuff that was never delivered. In my case a very expensive toilet. Then, they had the nerve to charge a restocking fee of 15% on returned merchandise after you cancel the order because they set construction back 8 weeks. Then they threaten to lien your property if you don't pay their ridiculous fees for restocking. Billing and customer service department very rude! Would strongly suggest looking at amazon or wayfair first. Found same parts much cheaper online. Would not recommend them at all, neither as a contractor or a homeowner.

Not saying I wouldn't use them again, but on one job they managed to send out a slab with the wrong…read morefinish, the installers dropped a metal tape measure into a beautiful, brand new stainless steel sink (twice!)? This is now our "backup" countertop company.

Blown away. Super, super folks. After downsizing we wanted to change out our laminate counter top…read morein the kitchen. It's a small house and the counter top is large. Any flaws WILL be seen. We shopped a couple of stores in town and nobody really connected with us. We had granite in our kitchen when we built our home over 20 years ago. And hated every minute of it. The seams were huge, the edge was poor and the experience was beyond awful. So we wanted to avoid all that. As we are laying out the stone we walked back into the shop and talked with the foreman about our concern w/the seams. He showed us the method they use and we were satisfied. He turned over a slab and showed us the cams to keep the seams tight. It really helped to talk to the people that would be doing our work. We also chose a chiseled self edge. Which we were a bit apprehensive about. Done right it looks great. Done "not right" you catch your shirt on the edge as you walk past. Demo day comes and the crew pops off our old counter in a jiffy, clean up and lay out for the new granite. I think we got the layout as a pdf that afternoon. Approved it and we were off. The time from layout to install was a tiny bit long. I think there was a Holiday in there as well. This would probably be the only thing Imagine could improve on. Tub washing the dishes was getting old. The install went great. And all our fears about large seams and off kilter counters over the cabinets were allayed. You literally have to look closely to see where the seams were bookended. Pass your hand over the seam and there is nothing. The chiseled edge was honed down so it still looks great...but doesn't catch your clothing We are beyond happy with Imagine Stone. Next project...bathrooms

I am a card-carrying member of the Gabriel Dansky fan club and you should too. Here's why:…read more After a vanity install went sideways using someone else, I was in a pinch and needed help. I found Gabe on Yelp when I literally only had 3 days to take care of the problem - 2 of which were weekend. Gabe was quick to communicate about his availability (including updates) and showed up as scheduled. The vanity situation was worse than expected but he stuck with it. He was FANTASTIC to work with and solved two other problems I was having in the house at the same time. I really appreciate the vanity fix and know it will protect my walls, vanity, and baseboard for years to come.

We did a major kitchen remodel in our 25 year old log home and were lucky to have been able to work…read morewith Gabe on our project. We appreciated his creative solutions (log homes can be a challenge), innovative ideas, easy communication, fine craftsmanship and expertise. We couldn't be happier with how beautiful, functional and special our kitchen is today thanks to Gabe!

David Hanlon (owner) is a delight to work... Professional, communicative and produces a high…read morequality product. Highly recommend.

Leading Edge Stone and Tile is by far the best choice for custom countertops in Central Oregon. For…read moreour extensive remodel, we went to a couple of the shops in town with impressive showrooms and were shell-shocked by the cost estimates. A contractor suggested contacting the Hanlons and we are so glad we did. Kevin joined us at EleMar in Redmond for help in selecting the granite for our kitchen and we used Leading Edge remnants for our bathrooms and laundry room. Their state-of-the-art measuring tools led to perfect installation. Dave and Kevin are so pleasant to work with and are true professionals at a very reasonable price. We cannot recommend them highly enough.