Cece was super helpful over the phone when I asked about a certain style of ring I'd been looking for as a gift to my daughter. She made sure that we were both on the same page by texting me photos of some rings she thought I was describing. This helped me tremendously not waste any time and drive straight to the Jewel about 40 min away. When I arrived she greeted me by name and had the pieces set aside for me to choose from. She also took my info after my purchase to contact the designer to see if another piece I'm looking for can be made. 5-Star Customer Service & top of the line fine jewelry. read more